The staff were very friendly and good spirited! Always smiling and pleasant. We returned back from our cruise earlier than check in time and we were accommodated with a room! The rooms are extremely spacious and the beds were comfortable. I wasn't a fan of the pillows and that's just me as I don't like soft pillows, my son on the other hand loved them! Breakfast my son enjoyed as well, Continental style. Distance to MCO is a breeze. Shuttle staff coming and going were very polite and engaging. They even work with a shuttle service to Port Canaveral (Danica Transportation) Ms. Silvia and Rudy the driver were also pleasant to engage with. My definite go to location when sailing from Port Canaveral!!

The hallways were hot with a muggy feeling once stepping out of the comfort of your cool room, and there was an elevator out of service which slowed down the getting to/from the room process as the one working was slow.

Recommended 100%. Breakfast was available from 6 a.m., but they allowed me to take some coffee, fruit, and cupcakes earlier due to my flight schedule, they let us leave our luggage while we waited for the room to be ready.

Shuffle guy. he asked for money when the service was free as advertised. He drove us 4 min to the airport and did not do any special treatment or special service for us to give him a tip. He requested money and got mad and rude cause we did not give him any tip. to have in mind: tips are earned by good service they are not mandatory.

Free Shuttle to Hotel, Free Shuttle to Airport. Friendly Staff, Great Room, Free Internet, Fantastic Breakfast. We came off a cruse ship and needed to stay one night. Very close to the airport and free transportation is the main reason for this location. There is a Wendy's, Taco Bell, Popeye's, 7 Eleven, Gas Station with snacks & Beer and a Hispanic restaurant within walking distance. Small selection, but great for one day's needs.

I wish it had more activities and restaurants within walking distance. We were $20.00 away from an activity center (Cab Prices) - International BLVD where we could have seen a movie, dine in and bar choices. We would have spent $40-$50 more just for transportation. This is not a knock on the hotel - we were just in town for one day with no car. This is only my wish list. I would recommend this hotel to anyone who is in your area, or needs a place to stay the night for a Cruse Ship Vacation (before, after - or both).

Food, room, and everything else met my expectations

Nothing

The room was quiet and clean. Beds were very comfortable.

The shuttle from the hotel would not take us to the International C gate and we had to walk with our luggage from Gates A&B. It took of about 30 minutes.

The staff is always so sweet and amazing! As well as accommodating. I will always stay here as long as they have the morning/evening/overnight staff now because they're truthfully the best! Location wise, it can't be beat due to it's 6 mins from the airport, and centered close to everything else you need via food and activities wise. It's my home away from home because they make me feel at home and part of the family. 💜

room was spacious & clean. the bed was comfortable. front desk staff was pleasant & helpful. airport shuttle service was timely.

there was a light switch inside the entry door that had to be ON for the bathroom light switch to work. it took a bit for us to figure out. front desk might want to mention this since we had to navigate in the dark in the middle of the night. figured out the switch in the morning.

Breakfast was great and made for a good start to day. Rooms were clean and quiet. Staff in all areas were wonderful

Housekeeping took towels and did not replace right away. I went to front desk to ask for towels and was told housekeeping would bring them Later. I stated I needed them now and desk attendant seemed irked I was persistent in getting towels. Hot tub was on one night and not the others. Pool was not heated.

We loved the hotel. We came crashing in past midnight due to a canceled flight. Slept great ate great. We used their airport shuttle service there and back which we weren't too impressed with. Had to wait an hour with 3 toddlers at 11pm to be picked up. Then the ride to the airport our driver refused to drop us off at terminal c which is where we had been picked up so we had to caravan through the airport with 3 carseats, 3 toddlers and 2 Checked bags to finally get to the terminal c train to catch a ride to where we needed to be. Hotel was perfect but shuttle service caused a lot of stress.

The room size for the price was great and we were all able to sleep comfortably. We really appreciated how clean the room and halls were- we've stayed at other hotels in the area and they were not kept up as well as it was here.

This has nothing to do with the hotel, but since I don't know Orlando well enough the hotel was a little further from where we were going to spend most of our time. There was nothing wrong with this hotel.