Only a year old so has a very new crisp look. Great location.

We had room number 16. There was a small courtyard that our internal door and window opened up to. Unfortunately people were smoking in this area so we couldn’t have any fresh air into the room without it filling with cigarette smell. Best to avoid surrounding rooms if you don’t like that smell.

Very beautiful hotel, renewed last year. So clean and nice environment. Smells like parfume inside the property. 😄 Small, not near any canal but if you are looking for a special boutique hotel with good price go for it… Very delicious breakfast by the way. Don’t try to look for another place for beeakfast. Personel was very gentle (except one, explained below).

Just had a bad attitude experience with the barmen. I ordered 3 coctails. He said “i will go to my home in 5 mins, come on” with a weird expression on his face. I didn’t realize the time, and also unfortunately I don’t have to know/memorize when the bar is going to close as a customer. He can just say I can serve this and that, or bar is closed; that’s it. Don’t need to react “I will go to my home” rudely in such a pleasant hotel.

Beautiful and elegant Palazzo that has been turned into a boutique hotel. The location is on a quiet street but only 4 minutes away from San Angelo Vaporetto stop. The rooms and bathrooms are nicely appointed and modern. Breakfast is served in lovely dining room and is very abundant. The staff is very friendly and helpful . There are numerous small restaurants in the area. The location is ideal for exploring Venice but also provides a relaxing reprieve from the crowds. Overall wonderful hotel !

Nothing

Beautifully renovated, great location, lovely rooms, very attentive staff and a wonderful breakfast. We go to Venice every winter for over 20 years, so have stayed in many hotels there, some multiple times. This is a wonderful addition .This will definitely be in our ‘multiple times’ list !

It was a tiny, TINY thing. But they only gave a complimentary bottle of water the first night. Compared to other 4 star hotels where it’s generally replenished every day. As I said, it’s a very small thing but I found it confusing when everything else was excellent 🤔

A beautiful warm quaint hotel with excellent staff service, from booking our private boat taxis to cleaning the room and making sure we have fresh towels and even packed breakfast boxes when we had to miss breakfast to catch an early tour. All staff from check in counter, to bar services when collecting free fizzy wine, to breakfast servers and housekeeping were excellent. We will definitely come back again and highly recommend this little gem in Venice to all who want a high quality stay in Venice. Their beds were excellent and highly comfortable and pillows and lines were super clean and of the perfect comfort level. Location is near to St Angelo water bus stop with easy walking distance to Piazza San Marco.

Nothing at all

Stunning property in a great location. The ac felt amazing after walking around all day! It really feels luxurious and a special treat. We were upgraded to a suite which was lovely and so well laid out. The bed was amazingly comfortable with crisp sheets. The staff were very obliging and nothing too much trouble.

The only reason for not giving a 10 was the breakfast. As it’s not a big hotel there it os great not to see a mountain of food waste but we came down for breakfast at 0900 each day and quite a few things had run out including fruit salad. So I would advise getting up early if you want your choice at breakfast.

Hotel was stunning; staff terrific (thanks especially to Carlos the Bartender and the front desk manager who lent me an iPhone charger); and the location is the best of all worlds — on a charming, quiet street insulated from the tourist hordes but just steps from great restaurants and bars in the immediate vicinity with the legendary attractions of Venice short walks away. Especially impressed with Outdoor seating at the front to of the hotel, the Lounge Bar on the second floor, the beautifully appointed Breakfast Room with adjacent “living room”, and proximity to the “St. Angelo” vaporetto stop (boats that serve as incredibly convenient, inexpensive and exhilarating means of transportation on the Grand Canal and Lagoons).

Breakfast was fine and included many hot and cold options in the European style, with an attentive staff ready to provide coffee, cappuccinos etc…. But, it was not quite the same level of excellence as the rest of the hotel

This hotel was a pure delight. The person at the front desk looked up our reservation and said "Oh, you're staying with us for 3 days, delightful!" That was one of the first time's I'd felt welcomed anywhere since landing in Italy 4 days earlier. The check-in went smoothly, someone took us to our room, and wow, what a room! Lots of open space, very large and comfortable bed, a shower that actually had hot water and a drain that drained. A ligth behind the bathroom mirror; another beneath the bed. Little touches that just made the room feel very special. So many switches! While experimenting, I flipped on, and found a skyroof opening overhead :) The architecture of the room was interesting, lots of large wooden beams, windows on both ends of the room, and the TV on the far end of the room, instead of in-your-face. The location was great, with easy walking to lots of interesting places, good food, fun shopping. The price was on par with a modest hotel in the US, but the experience was far superior to most hotels I've stayed in.

Wish we had stayed longer :)

Staff were awesome. Paola at reception was super knowledgeable and helpful. Breakfast was terrific. Bedroom was comfortable and quiet and clean. Location was very convenient. Also loved Carlo in the Lounge,

One very minor inconvenience. I intensely dislike rainshower heads. I have a lot of hair and the lam pressure from the overhead shower fixture makes it impossible to rinse my hair clean. The handheld sprayer on the hose worked much better, but it would’ve been easier to use if there had been a way to mount it higher for use to rinse my hair. I made fo so it was only a mild inconvenience.

We’ve been to Venice several times, and this is by far and away the best hotel we have stayed in. It’s a stunning building, is spotlessly clean, and in an excellent location. The rooms were a good size with lovely decor. All of the staff were extremely friendly and helpful, with special mention to Luca on reception who was terrific. We will definitely return!

Nothing. Only thing I would change is there is a charge for Nespresso capsules. I think it would be reasonable to provide a couple each day as a complementary gesture. Not a big deal though, and we just bought our own box from a supermarket.