The stay was amazing from the moment the water taxi dropped us at the Hotels front door dock. They came and handled our bags for us from taxi to suite. We booked the suite room 216. We were treated like royalty and everyone was friendly, prompt and informative. We entered our suite to find champagne and a chilled fresh fruit platter and beds turned down with chocolate. We opened the balcony door to find a very long narrow terrace and to our surprise, to the right was the Rialto bridge. We took many great pictures from that balcony. The morning found us at a fabulous breakfast bar and seated in the beautiful gardens. We watched the taxis come and go, the waterbus pickup and drop off and so many people enjoying their Gondala rides from that balcony that was just above the front entrance and dock. We walked the streets of Venice until midnight, right from the hotel. The 2nd night we had drinks and ate from the Bistro menu and it was good service and food. When we left, we felt taken care of, as they took our luggage from our suite and stowed it on the water taxi. We didnt speak anything but English and were made to feel welcome and always greeted with a smile. We cant thank the team at this hotel for making our first stay in Venice absolutely perfect.

That we could only stay 2 nights

This is mine and my husbands favourite hotel to stay at in venice, the staff go above and beyond to make you feel comfortable + welcome. The bar man has worked there for 20 years which I think say's a lot about the hotel. Breakfast is delicious and the cocktails match. This is not our first or last vist to this hotel - it has a special charm for sure.

We chose this property not only for its comfort/amenities but also as it was on the Grand Canal and easy access from the water bus. Straight off at the Sant Angelo stop and literally on the front of the canal. Great views from the hotel doorstep and very easy to get to. Additionally, rooms were a good size comfortable and clean, and the welcome from the staff was very friendly. A good breakfast in the morning was included in our room rate - buffet style with the usual platters of food.

Whilst service was available via reception 24 hours there is no in room dinning and the bar area is small offering a small selection of food. We did eat at the bar as my wife didn't want to go out further and the food was good but the selection as I said limited. The room did not have a coffee machine or a kettle. Water was provided and a small minibar. Small points overall given the location but our perspective.

WOW! Yes, it was expensive, but this was our end of the trip splurge and completely worth it. Front desk staff were amazing and very friendly. The room was clean, spacious, and the view was worth every euro! We actually had 3 little balconies. Even the view from the little bathroom windows was gorgeous. We were surprised by a bottle of champagne and an assortment of fruits and chocolate with turn down service each night. Location was excellent. Breakfast was delicious and plentiful.

The shower was a bit difficult to control so it didn't spray on the floor, but we finally figured it out.

The hotel is in a lovely location - beautiful view of the canal from our room. The garden was a beautiful spot to enjoy breakfast which was very good. Luigi at the front desk was very welcoming and helpful. He arranged a memorable tour of a contemporary glass factory in Murano that we really enjoyed. Service by all staff was wonderful.

The cost from the airport seemed very expensive but it was convenient. $200 Euro for a. 15 min taxi ride & 10 min water taxi ride. As well be prepared to get lost walking Venice. All the twists and turns and bridges. Our last night the water taxi to the hotel stopped working - we were told by someone at the taxi stand it ran quite late. Not the hotels fault but it was a little scary in the dark, empty alley ways walking back to the hotel. We did not encounter anybody that gave us trouble but still uncomfortable.

Even with our late arrival, Mr. Kamal at the reception made extra steps to accommodate us to enjoy a relaxing time to absorb an unforgettable venetian night view on the hotel's terrace before we headed to spend a night in the Sia Palazzo Sant'Angelo luxurious room. The next day, we headed to Murano, offered gratis by the hotel, and after the fabulous glass factory visit and shopping, we were dropped off by a short boat drive at the Giardini of the Venetian Biennale 2024 to fulfill the dream of our trip. Excellent, professional service from the first moment to our cheek out. Thank you to all the staff of Sina Palazzo Sant'Angelo!

The hotel is located nicely, not too far from the square, nice easy walk. Breakfast was good for an Italian :) rooms very big, again for an Italian :) Nice big bathroom Very nice and comfy front terrace

wifi - not working at all super expensive aperitivo - paid 60 eur for 2 prosecco + tray of cold cuts - not even in 5* hotels paid that much saw killed mosquitos on the wall next to bed :( quite ugly careless breakfast attitude: saw the waiter take away the scramble eggs tray to refill meanwhile I asked for a scramble and was brought the leftovers that were taken away from the tray (not touched by anyone, just the tray that stands on buffet table) since they were totally cold - this was almost funny as i understand they probably did not want to throw it away but could have at least warmed it up :)

Location was very good, staff were polite and helpful. Very clean . Right on the grand canal , nice views outside if weather is good and you are able to sit outdoors. Walking distance to many interesting sights but you definitely need navigation help to get through the narrow walkways in Venice and to find the places you want to visit. Many restaurants and cafes nearby.

Breakfast was poor, not many choices and for a four star hotel in Italy it wasn’t much. Mattress was hard and pillows very hard and uncomfortable.

There was nothing to dislike about this hotel. I could not say one bad thing. The staff could not do enough for you and Barbara on recption was very helpful. Cam on the front and the Barman had been there for 20 years, say's a lot. (nothing was ever too much trouble). We splashed out on a Junior suite and if you can - I would say that it is the only way to get the veiw from the balcony, it was special. Breakfast was 10/10 we ate in the breakfast room which is a buffet and ordeded to our room also and it came correct and with no hassle. Great choice and agian always hosted by great staff. We would stay agian next time we come back without doubt :)

Nothing we did not like :)

The room is really good, the classic furniture is amazing, spacious. Air conditioning works really well despite the size of the room. There is a closet. Nice view from the balcony.

One of the reasons I choose the hotel/room was the Spa tub, but it was terrible it's made to fit only one person and for some reason it doesn't turn on if the water is too hot. What is the point of a hot tub if the water can't get hot?! Plus it's not automatic you have to control the temperature manually. Also the shower is on top of the tub, it would be nicer if it had a separate box for the shower.