Excellent value for the price! Spacious room, micro, fridge, coffeemaker, tub/shower, comfortable bed. Continental breakfast. Quiet. Pleasant staff. Definitely will stay there again if I need to be in Grand Rapids. I discovered I had forgotten something after I reached my conference the next morning, so I called and they had it at the front desk for me to pick up later that day.

My complaints are so minor! The freezer inside the fridge had frozen up, so I couldn't refreeze my ice pack. The breakfast area is next to the indoor pool, and the chlorine smell was overwhelming to me. No problem, though; I just took some food back to the room.

Check in was easy and room was clean and well taken care of. Other than check in we didn't have much contact with the staff. The pool was nice, but we only used it once because we were in town for a family gathering and were gone most of the time.

We stayed from Thurs. night to Sun. morning. On Fri. morning we went to breakfast around 8:30 and a lot of the food items were gone and were not replenished. On Sat. and Sun. we did go a little bit earlier, but we noticed that the food items were replenished. Why not on Fri.? Also, it would be nice if the rooms had a full length mirror in them and there was plenty of wall space for one in the bedroom area.

My wife & I had requested an early check-in for 2:00 pm; however, we arrived about 15 minutes early but we were warmly greeted by Sojai at the front desk. He was most helpful; checking in advance if our room was ready & helping us to locate the room we were staying. Throughout that day & evening Sojai continued to give us advice about places to see & places we might find good food. We stayed in a King Room and it was very clean & had plenty of space for the things we brought. Breakfast turned out better than some of the previous reviews I had read. Everything was fresh & it appeared that there was more than enough to go around. The night front desk clerk made sure that everything was refilled & ready to eat or drink. The location was perfect; just a mile or so away from the Inn. In all, we had a great time at our event and enjoyed the stay at the Inn. Thank you staff for a job well done!

The bed was a bit too hard for us and we were somewhat uncomfortable throughout the night. Other than that, it was a great stay.

Pool and hot tub were nice and conveniently located outside our room. It was still nice and quiet at night by 10 p.m. which I loved! Rooms were clean and comfortable.

Breakfast was limited and simple but still okay. Staff were not at desk the 2 times I went and rang the bell for assistance. It wasn't anything too important but just a little inconvenient. It would have been nice to have a chair & table in the big empty spot in our room.

The price and set up of the room

Claimed to have heated pool, wasn’t heated. Weird having the breakfast area/pool area in the same spot with guest rooms off the area. Made it hard to enjoy the pool as felt like we were or could have been watched by someone in guest rooms also made it awkward getting breakfast in the morning when not a lot of people were up and in the area

This is not the most luxurious hotel, but the rooms are very nice and the staff is extremely friendly.

Apparently, there was once a Hot Tub here, and it's still in their hotel description. It is definitely misleading to those who would like to use one. I will also say that prices do seem to be borderline high for a pretty basic hotel.

The pool was great & the hot tub was much appreciated! We really enjoyed relaxing in the hot tub after all the walking we had done. The room was very clean & comfortable. Our bed & pillows were wonderful!

Unfortunately, the coffee wasn't hot at breakfast. That could have been because of who made it. But another lady said the water wasn't hot to make oatmeal either, so that's unfortunate.

The pool and the hot tub were very good. The breakfast was basic but I wasn't expecting anything else. The hotel was easy to find and parking was not an issue. The room was very quiet and the beds were comfortable. There was a little coffee maker and a full sized fridge that we made good use of. There are some fast food places nearby and it is only a five minute drive to a large Walmart.

We were a little surprised that the pool didn't open until 10am on the Saturday.

The cleanliness of the hotel, the pools were clean too. I felt safe and comfortable. Slept great!

Breakfast key you at an 8 instead of a 10. We were in room 120, maybe discount the room in the future? Being next to the game room and air hockey table was loud and sounded like someone was trying to get into our room. Funny, but I’m serious.

EVERYTHING!! From check in to check out. The room was everything shown in pics and descriptions. Staff was super friendly.. Amenities were most awesome Yolanda was the front desk person who couldn't have been kinder. We stayed here in 2020 and it was ok. But now its amazing.. There is a pool, whirlpool awesome continental breakfast and Branns steakhouse is literally right across the parking lot. There is chargers available for electric cars and all in all the facility is clean and superb. Keep up the good work.. see you guys in a month

There is nothing bad I can say at all!