Scent was nice, beds were ok, access was easy. On site parking is helpful. Secured property which is good for the location. Breakfast included.

Didn't have a hot tub, just a small pool. Paid extra for an ocean view and it wasn't an ocean view. Buildings were blocking the view. Charged extra for parking. Breakfast was so-so and unattended. No bathtub in room. Rooms were not sound proof. Housekeeping came into the room when there was clearly a do not disturb sign on the door and we had indicated that we weren't checking out until later. Not cool.

The room was spacious and we loved the mural/full-wall art in it! It was so awesome only being a 3 minute walk to the beach and wharf. The staff was super accommodating, the heated pool was awesome at night, and it was so nice to have a safe, well-pit parking garage where there was enough room to actually both get my car parked and get my belongings out of the trunk! The beds were also super comfy!

The only thing we thought could use improving was perhaps more drawers in the room so we could unpack out of our suitcases.

The room was clean and the bed and pillows very comfortable. The full breakfast included is always nice and they had a great selection of items. Walking distance to the boardwalk is a plus as well.

When I made my reservation, it stated free parking. When we arrived we were told there is a "new" parking fee. I explained to the front desk that I was not notified of this new fee and felt like we should not be charged. When I returned home I saw that there was additional charges on my card for the parking.

We liked how the hotel was walking distance from the main Santa Cruz Beach Boardwalk attraction. It was nice to have a gated garage for our vehicle. The staff was very polite. Finally, we liked the convenience of the free breakfast.

The walls were paper thin. We can literally hear the neighbor snoring next door. In addition, being on the first floor was challenging since we can hear every footstep above us. The guests above us weren't stomping or running around. They were simply just walking. Finally, the view from our first floor was a brick wall. We left the curtains closed the whole time so we depended on the artificial light the entire time.

The hotel was super modern and located extremely close to the wharf. Nonetheless, it was calm. The on-site parking was extremely useful in a town with little on-street parking.

The swimming pool is really a glorified bathtub. There is a 7-person limit, which seems like about 6 too many when there are unruly kids whose parents aren't paying attention to the them. I don't want to sound like I don't like kids. Some of the kids in the pool were great, but the ones running and jumping onto mini surf boards were endangering themselves and others. Neither the parents nor the hotel intervened.

Suite with partial ocean view was above expected, the bathroom is very large and roomy. Balcony with ocean view. Double television was a pleasant surprise. I was considering a late check out, and didn't even have to go by the front desk to be accommodated - as they send an inquiry by text the morning of. Enclosed parking provided, peace of mind knowing my vehicle was safe! On site parking does cost extra.* Breakfast is a hot/cold menu of items, is very fresh. A++ on the breakfast, very pleased.

I did use their fitness center, it's very small and consists of mostly cardio equipment. Still was pleased I had the ability to stay on top of my routine.

Everything was within walking distance therefore the hotel location was perfect. We didn't eat breakfast because it was served too early. We truly enjoyed walking to downtown, boardwalk and the pier from the hotel.

Breakfast time needs to change to a later time because it was too early for some of us coming there for vacation. There was a lot to see and things to do therefore some people like to sleep in a little before breakfast.

It was clean staff was amazing ammenties were great awesome breakfast

My room assigned was 101 across from the cleaning services it was loud and their carts with supplies blocking my door so switched rooms to 103 that room unfortunately smelled like bad body odor but staff did try and get rid of the odor although it still lingered slightly, I’m not one to ever complain so I was surprised I did and I’m sorry but staff was fully supportive

Close to the boardwalk. It smelled amazing inside! We had a great balcony view.

Having to pay for parking in the basement, I think it should be included with the stay.

Very comfortable and spacious room, and the balcony was a nice upgrade. Location makes it easy to walk to the Boardwalk and downtown restaurants and shops. Good king bed. Parking was good but expensive.

Breakfast was rather uninspired, and they ran out of bread! Would also suggest wrapping the cost of parking into the room fee rather than charging it as an extra, as it just seems like a money-grab, especially as no other hotel we've stayed in on the coast has charged for parking.