The view from the room on the 26th floor was really impressive. The shower is spacious and water was always hot. The location is within close walking distance to the subway and is very safe at night. There is a 7 eleven store around the corner on the way to the subway very conveniently situated. We stored our bags from checkout to 20h00 at very friendly and helpful security as we had a late flight at midnight which helped us to have time to go tour Macau without dragging luggage with us.

The bed was not made up only coffee and toilet paper was replaced. Not sure why but maybe because it was a sunday the staff were off? Anyway it wasn't a train smash just something that could have been better but would definitely go stay there again.

Spacious & clean room. Friendly receptionist and staff, making the check in process easier. Aside from the complimentary water cans, there’s a water dispenser in the hallway if you want to refill your bottles. The bathroom is spacious too- both the shower and toilet areas. The room was quiet, there weren’t any noise from neighboring rooms or outside the property so we slept well. The beds are a bit hard though, but still offered relaxation.

Limited breakfast options in the buffet. Wish we were provided with bath robe. The location is also a downside, it’s kinda far from the center but it’s a short walking distance from the MTR and bus stops so it didn’t cause much problems.

Near MTR and Mall; early check in

Same options for bfast buffet

Great location, minute away from the metro station, which is well connected through our travel around Hong Kong. Staff are helpful and the check in was easy. Our bedroom was cleaned with fresh water provide daily.

The breakfast was quite plain and lack of variety. The menu stayed the same through our 8 days stay. Most of the food were also quite oily, however breakfast spot are near by so it never was a problem for us. We did really appreciate the fresh fruit in breakfast.

There are surveillance cameras on each floor and safety is added. The breakfast is included and there are a lot of choices for you to pick each day. Wonderful and friendly staff all around.

There are no bars or alcohol. lounge you can hang around within the hotel. Skyview on 6th floor area is a little dark after hrs.

Clean

I have the problem with laundry machine, I purchase 2 token cost 120 dollars HK at front desk ! The laundry machine does not working correct , the soap is stuck, I call the people of front desk to explain what going on, and try 3 times but the soap is still stuck with his present ! My clothes is wet could not put in my suit case then I used dry machine to dry them, I asked the people working in front desk refund my money then they refused to refund , I asked to talk with the manager , he give me back 60 HK dollars only , because I have used 60 HK dollars for dry machine ! He is not professional to handle such problem ! I lost 3 hours in the morning about that with them ! Would you please sold this problem for your next customer in the futur

The property was clean - in fact, very clean. Credit must go to the female housekeeper who was superb in her efforts to make us all very comfortable. The room was very quiet. Breakfast in the morning was brilliant.

The delays using the lifts. The location is far from the key tourist attractions and areas. Gladly, the hotel is located between Ngau Tau Kok and Kwun Tong metro stations - both which are within a few minutes walking distance to the hotel.

Our room is clean, tidy with complete amenities. The bed is comfy to sleep in and the water pressure in the shower is great. Bathroom is unique with great bright lighting. In fact, the whole room has good bright lighting. All the staffs were welcoming, helpful and polite. Although it is not located in the usual tourists go to spots, there are many good eateries and places to explore. We've really enjoyed going for walk along the wooden deck walk in Kwun Tong promenade overseeing waterfront with beautiful night lights and uniquely structured decos along the way. Also, we got to see musical fountain whilts there which was a pleasant surprise. Overall, a great place to stay and highly recommended.

Maybe the breakfast could switch it up a little. We stayed for 5 days and it's basically the same everyday. But other than that, breakfast was okay.

Very good service at reception. At first I was disappointed about the room I got, but the staff was very friendly and offered different alternative options. Very clean and near Kwun Tong MTR.

Very little variation in the choices of the breakfast menu. After 3 days it became boring. Staff there is however very friendly and attentive.

Several choices every morning for breakfast, both Western and Eastern were appreciated. The Sky Garden is a fabulous outdoor space. The bed was very comfortable. The bathroom fixtures were very clean. The proximity to bus lines and metro is very nice.

A gym would be a nice addition, perhaps with equipment in the Sky Garden. The towels I used were not put on the floor but still taken away and changed. The staff need to pay attention to this environmental policy that is in writing on the walls of the room.