The hotel was new and clean. The atmosphere was magical, especially in the morning when u were having breakfast and around everything was green. Definitely will stay again in the future.

Sometimes, I could hear neighbors . The walls are thin, and because of that, i heard someone sneezing

This hotel was great for the price. Good location and it was very convenient to book the parking, totally recommend.

While I 100% realize this is totally our fault, however we had very bad incident. We have forgotten branded expensive belt in the room on check out, called to the hotel a day after and asked if they have found the belt. We were ready to pay any money for delivery or anything, unfortunately the answer was - no, the belt was not found. Considering the brand and the fact we are 100% sure we could leave it only in the hotel during that trip, it is evident that cleaners found it and just took it. This was very sad experience for us and I consider this as a theft. Again, I totally understand this is our fault that we have forgotten the item in the room, however I consider this as a stolen item.

I just loved the breakfast!!! This is the best breakfast I have had in all of my trips. They had such varied options, catering to the needs of people who don't necessarily eat sweet early in the morning. They had plenty of savory options such as exotic salads, cottage cheese, tomatoes and cheese etc. As a person who is calculated about the sugar intake, this variety in the breakfast was a pleasant surprise. Plus loved the fact that this breakfast came free for a reasonable price of the room. Already decided I am going to stay here next time I visit Krakow :) Thanks Art & Garden Residence for the warmth and exceptional service.

I had a wonderful stay at this hotel! The good breakfast was a perfect way to start the day, with a variety of fresh and tasty options. The hotel is in a unique location in the city, offering both convenience and charm. The friendly staff made the experience even better, always ready to help with a smile. I was particularly pleased with the private parking spot, which is such a bonus as parking can be difficult to find in the city. It’s also just a roughly 15-minute walk to the city center, which was ideal for exploring. The nice room was comfortable and well-maintained, making it a relaxing place to unwind after a day out. I highly recommend this hotel and would definitely stay here again!

While my stay was mostly pleasant, there were a few downsides. The hallway was noisy, and the rooms are definitely not soundproof, which made it difficult to get a good night's sleep. Though the breakfast was great, and there were a lot of special items on the menu, some of them were a bit too unusual for my taste – not my cup of tea. And speaking about tea and coffee, I was disappointed to find that they don’t serve latte or cappuccino, which I typically enjoy in the morning.

Lovely hotel just north of the old town garden perimeter about 10 mins walk from the Main Square. Very relaxed, lovely breakfast, great beds and super bathrooms. Receptionists were all lovely, very friendly and helpful.

We would have possibly used the restaurant at some point, the garden it overlooks is lovely and we sat there for coffee one afternoon. But, have to say, there wasn't much info about the restaurant and the menu was confusing. Also there was no coffee service or menu for the garden, however, the friendly receptionist made us a lovely coffee when we asked... Do I think they could make more of this!!

The room was really comfortable, comfy bed and spotless clean bathroom. The breakfast room was really cosy and the breakfast itself was exceptional, plenty of choices and very tasty. Location-wise it's only 10 mins by walk from the station and 10 mins to the city centre.

We enjoyed our stay very much but just one thing I'd like to suggest. We had a room with the balcony but we didn't enjoy it very much as it's a massive balcony shared with all the other rooms - maybe you could use better dividers as the existing ones aren't doing the job much, in terms of privacy.

The hotel staff is very polite and helpful and my partner and I got really impressed with the young girl who was serving us the breakfast in the morning, she is such a sweet and lovely girl and left us with a very good impression about the hotel. The room is a good size, bed is comfy, there is a TV and a balcony which can be enjoyed during summer. The only thing missing is a small fridge and a fan in the toilet, one night I also heard noise from other guests so the hotel should invest in soundproofing system to avoid this issue happens. Overall, we enjoyed our stay there.

as above

Staff pleasant. Helped us with information about places to go, transport system. One receptionist gave us milk from the fridge when we didn't haver enough sachets, & said we preferred "proper" milk. Lovely garden to sit in. Lots of plants & quirky touches inside (model gorilla!) Comfortable bed.

Not a major problem but housekeeping was a bit haphazard. I can make my own bed but usually leave covers back to air the bed. A couple of days, the bed wasn't re-made. We had to ask for teabags & powdered milk, as not enough had been left, BUT..... see above.

The location, very close to the city center, even by foot. The room was nice and the bed and pillows were great. The parking. We had a nice room room and the private patio was a big plus. The amiability of the most of the personnel.

The breakfast, which could have more variety. The coffee, which was very basic, with no option for decaff. The advertisement of the hotel is misleading, considering that you cannot use the garden if you do not serve the dinner at it.

The hotel is more luxury than the price suggests. Everything was very great, the view in the restaurant is fantastic to have your breakfast. Close to the shopping mall. Has private parking, a bit expensive, but probably matching the prices around. Breakfast has a new concept, quite rare for this level of hotel. Our stay was wonderful.

The internet is quite poor, we had to use our 4g internet the whole time. The breakfast is luxury in a new concept, but a bit tasteless for our personal taste. The private parking is a bit expensive (12 euros per day), needs to be considered for longer stays.