Very spacious room, bathroom and shower cabin

Caution: there is no elevator. Going up to the upper floors might be difficult for not fit/elderly people, especially with baggage. Although the receptionist offered help if needed.

The beds were very comfortable, rooms are basic but clean. Good location as not too far to walk into the Old Town. Breakfast was very nice, however some of the staff were not helpful. The gardens are a great bonus, really enjoyed being able to sit in the garden.

There is no lift which is not ideal for all. There was one member of reception staff who was friendly the others were miserable. The rooms were very warm so thankfully there was a fan that we had to keep on constantly when in the room as there is no air conditioning.

Nice big room and bathroom very clean. Had everything we needed for our stay. We needed an extra blanket and extra coffee which was given to us straight away. Me and my teenage daughter tried local foods and drink .Walked miles and found lots of spiral staircases to walk up and down. Some places of interest are free to enter on different days The location was excellent we took the train from the airport then walked.Close to places of interest, lots with in easy walking distance, trams and buses very close . The area felt very safe when walking around later in the evening.

Perhaps have a small fridge, (not needed if you eat out all the time)

The property is close to the train and bus station. Very safe to walk at night. Easy to find. Me as a traveller i take my bed sheet wherever i go,but when i saw how clean every single thing is in the room,i put the sheet straight back into my bag. The bathroom is so clean,that even on the shower skirting on the outside didnt have a speck of dust,even the towel hooks,the radiator in the bathroom and the light switch was very very clean!!! No dust whatsoever.the room has a kettle and tea,coffee and mineral water.very modern bedroom and a nice view of the garden. This hotel is home away from home.As soon as you enter the hotel,there is a smell of lovely perfume.and i will stay there again when i return to Krakow. The staff is absolutely AMAZING.very kind and helpful!!! I suggest this hotel to anyone who wants to go. Its not a 3 star,its a 5star for me!!!and there is no noice of traffic or people.the rooms were also very very warm!!

Nothing to say!!everything is perfect!!

The location was great 10 minute walk to the main train station if you walk the other way 7 min walk to the old town, there is a water dispenser out on every floor which makes it very convenient even sparkling water, the hotel has a very nice garden area, the hotel was clean and quiet very helpful and friendly staff.

The fact that there is no elevator was upsetting but if u pack light it shouldn’t be a problem

Good breakfast, very good staff and location. As an example. We rented two bikes. They need a repair, but you could use them. The guy who gave them to us, cleaned them, helped us find the best way to use them. The bike needs repair or even replacenent, the staff is working hard and friendly.

The hotelroom gives a bit outdated feelings. On the other hand. Everything is very clean and working.

Lovely big room with plenty of wardrobe space to unpack ,and a modern bathroom. The hotel was spotlessly clean , the room was made up everyday plenty of clean towels etc . Polite , helpful staff and great location only 10 min walk to main square with loads of cafes , bars and restaurants. We like to get up and out early so ate out though the restaurant at the hotel seemed popular

There were a lot of stairs and no lift ,this wasn't a problem for us (and I've not long had a hip replacement)as need to keep fit !! But can see it being an issue for some one older or with a disability.

The hotel was impressive, with exceptional cleanliness in the rooms and bathrooms that truly stood out. The courtyard was a delight, offering a pleasant and relaxing environment. Staff were highly professional and friendly, enhancing our stay even further. Another convenience was the presence of a Zabka store just across the street, which came in handy for quick purchases.

The hotel's location was slightly off the city center, which meant extra travel time for us. Nonetheless, this was a minor inconvenience considering the other benefits.

Very good location, parking on the yard of the hotel. Room is of comfirtable size but no fridge. Clean bathroom. Little bit noisy in the night due to windows to the yard. Brekfast perfect and very rich. All in all good choice, I can reccomend.

Noisy in the night due to the windows to inner yard. Anyway, you can close the window and the insulation is good.

Very nice comfortable clean room with nice interior, very comfortable bed. Nice view from the window. Very good and delicious breakfast. Also the garden is very beautiful and cozy. I really enjoyed staying there.

There were no slippers in the room, also couldn’t open the door when just arrived. They were blocked, so had to ask for help. There is no elevator, so it was hard to go up to 5th floor with a heavy backpack. The reception is in a different building.