Value for money, Good location, 20 min taxi from the Airport costs around £45. Good size basic room, good variety of food, excellent staff- Alexander from reception was very kind and helpful alongside bold fella from pool bar whos always smiling while pouring your drinks:)

Average age of guests ( in October 2023) was 60+ so it's not a party place for young. Food was prepared without spices however variety was pretty good. No pool towels available in the room( you have to pay for them)

Food and pools were great, pool bar and food stand were perfect

Having to pay for a safety deposit box and pool towels in cash only when on an all enclusive basis, the entertainment was, a bit of an embarassment

Nice, clean, the food is really tasty & amazing with many options.

The rooms are not renovated. We had the last room available on booking with Mountain View (I will never take this room again), because in December (from 18 till 23 december) was cold, some days raining & the room was really cold too, very windy at the balcony. I switched on the conditioner at maximum & barely I feel a little bit warm but very noisy. The heater / conditioner is not working properly. Probably the other rooms with sea view was very sunny during the day and warmer.

Hotel is clean, staff are friendly Food selection is good & replenished frequently. Freshly made pizzas & meat, fish etc cooked Their daily soup & a bread roll (for lunch is amazing)! Swimming pools are good & nice to grab a sunbed & some rays! Outside bar is great also the lady that does the burgers, toasties & snacks Outside bar closes around 5pm & the indoor bar then opens until 11pm with evening entertainment Lovely views over the ocean from the balcony & bed! Beach promenade is about 100m from the hotel Beds are very comfortable, pillows too The cleaning lady was very thorough with her daily cleaning, towels changed etc Lots of hot water 24h a day It's a 3 star hotel & all inclusive (optional)- slightly overpriced but worth it Yumbo or Cita is a few stops on the bus or 5 mins in a taxi Any issues or need a taxi, the team on the front desk are happy to help, even with information about the local area or getting somewhere Really enjoyed my stay here & will be back again in a few months

Was on the 7th floor, could hear the air extractors / cooling system on the roof humming during the nights, light sleeper Rooms are basic, curtains could do with a clean & net drape was torn in several places No coffee / tea making facilities or a kettle in the bedroom, however there are several help yourself coffee machines around the hotel or bars No mini fridge... Only 1 small waste bin located in bathroom

The staff was great. They were very helpful both the desk and the cleaning staff. The desk staff had an answer for nearly all of my questions and on the day for my flight I got a bag lunch. Easily the best service I had in a long time. The cleaning staff were great as well as my room was clean everyday. Good view of the ocean from my room.

Faster (more responsive) internet. The internet was free and functional, there was a nasty delay in responsiveness (sometimes whole seconds) blocking some tings I wanted to do over the trip. The buffets where a hit or miss affairs' while the breakfast was good* the lunch was not work the money I paid for. The rooms were on the small side and a bit spartan . I wish there was a small refrigerator in the room. * hotdogs don't make good breakfast sausages.

First of all, it is not one of the newest resorts on the Earth. BUT... Spotlessly clean. Food is way more than enough, which is delicious whatever we tried during our stay. Animation and programs are well organised and indeed entertaining. The staff is superb, from the dearest cleaning Ladies ever till the front desk manager. They are generally attentive, kind and extremely helpful. Location is amazing, sandy beach is just 200 m away You may park down the street if not willing to pay extra fee for hotel yards (small car recommended). The garden is well maintained, beautifully organised, pools are just right. ...and the view from the room was breathtaking. You can have everything to relax indeed.

The gift shop (external contractor) provides hectic and limited availability. Obviously...not run by Relaxia. )) ....oh... pillows, mattresses...super comfy, guess recently purchased.

location for n front of the beach and close to other small beaches so every day you can choose beach place :) good choice for breakfast late check out possible

the bed was old style and mattress thin and hard which made it not very comfortable for me. but my partner who likes harder mattresses was ok .

From the begining the receptionist was kind, he was all about enjoy enjoy :), the room was clean and for the food there was not enought time in 15 days to try it all, a lot of varieties in the 3 meals and a nice burgers and hotdog from 12 till 17, i am not big alcohol drinker but the coctails have been to sweet for my taste, i think on every meal you have at least 6 or 7 different foods, but if you want to taste all at once you will get sick from food fast, you just cant mix pizza with chiken wings, fish and roasted pig leg in the same meal, if you do that, then you will find that there is not enought warieties wich is definitly not the case, the sweets have been delicius, espesualy the dounats and the chocolate muse.About location, its next to the beach, you are on the first beach in about 3 min. walking, 5 min till the first small shoping center, there is 2 stores on 1 min walk, and a bus stop on maybe 5 min walk... Great location. I was having a great stay with minor problems :) i hope i will see you again :) thanks for having us there :)

Just minor problem: AC was not cooling in the time when lunch or dinner is served, proububly all the coolant was going in the restorant, and the stuffs are entering in the rooms realy fast and thay catch me naked one time in the shower, and the elctricant come in 22:30 to check the terasse door for some problem(ofcourse i was naked), so its only that, i think you can make some easy red-green push-pull sign on the doors so we can use it when we are inside so nobody will disturb the guests(not a deal breaker, and not changing my mind that it was one of the best vacations that i have it life)

Welcoming hotel with excellent all inclusive. Food was delicious, plentiful and varied. Very comfortable beds and pillows, slept soundly. Entertainment every evening at 9pm . Quiet areas available if you prefer. Wish we could have stayed longer but the waistline is thankful !Towels for pool were free to hire for a deposit. Lovely location for walking along the promenade and across the dunes to Maspalomas Faro ( the lighthouse and museum)

Cocktails were premixed and tasted artificial but no worries the wine and cava were good . A drinks list for the all inclusive would have been helpful

The pictures did not do this hotel justice. It was much larger than we expected. The food options were great. Each night some options varied and overall, the food quality was very good. The bed was comfortable and I found the pillow to be very comfortable. I don't usually sleep well away from my bed so I was very happy with the pillow and bed. The drinks options included within all inclusive were varied and tasted good. I did not expect to see a small gym here and loved it. The mini golf was good fun, quite difficult. Last but not least, the actiivites put on by the hotel were great. We made friends with Tadeas (Teddy) and Angie over our trip, nicknaming me Jack Sparrow from day one lol. The other two members were also very nice and friendly (Amelia and Roberto). I would definitely come again. Location was also convenient. If you take a bus from the aiport, it was only €3.50

I can't think of anything we didn't like