The place is very close to the train station (Union St) and near 5th Avenue where there are many restaurant options. From the moment we checked in, all the staff were very friendly, especially Daniel, who recommended nearby places to eat, the route to take the train to different destinations. Very comfortable rooms to rest, very clean, closet to organize clothes and with everything necessary for the kitchen (kitchen utensils, plates, glasses and equipment). Varied American breakfast included in our stay and solved times when we wanted to have a quick breakfast to make the most of the day. The use of laundry was also a must since it solved a lot for us since there was no laundry extremely close. On rainy days they were very kind and provided us with umbrellas. 100% recommended the hotel in all aspects. (Cleanliness, service, location).

Complementary breakfast was pretty good, room was clean and quiet, the hotel has a great location -- Park Slope is an amazing neighborhood and the hotel is absurdly next to the Union St. subway station. When you get in your room, you can relax. When you get out of it, you can just enjoy this amazing city.

The payment process is way overcomplicated. They don't accept Apple/Google Pay (and don't give any heads-up about it) and instead of charging once (at check-in) or twice (also at check-out), the hotel keeps charging your credit card throughout your stay, which is concerning and annoying. Let's hope they want to fix that.

Excellent staff at all levels. Very good quality breakfast with variation from day to day. Located in good area of Brooklyn with excellent restaurants nearby. Microwave and refrigerator in room very useful.

There is a vacant building next store with trash all around it. Subway stop nearby but not always on main route requiring transfers. There was an error in our booking as we were double charged. However the manger was very responsive to this error and it was corrected exactly as he explained to us

It was comfortable and relaxing

I didn't like it didn't have a stove like it said it would be

Worked out well with my handicapped mother. Roll in shower was perfect. But lack of safety rails closer to the toilet and on both sides were an issue for her. She almost fell off the toilet at one point. I always bring a commode with us for night time use. The bed was just the right height for her to get onto and out by herself. I have had to remove box springs or legs in many hotels for my mother because she is 5' and one side of her body is very weak from a stroke 20 years ago (I always return the bed to its original state, sometimes with the help of maintenance. Cots are too low and soft for her to get of in the middle of the night by herself.).

The staff. Joy the lady at the front desk was very pleasant and she made us feel right at home. She was very knowledgeable and gave us clear directions about the facility and the area

The breakfast was very plain. The rooms were not cleaned every day. We had to go down for towels each day. Parking was impossible

This hotel is a bit of a hidden gem. It is absolutely wonderful. The rooms are spacious for New York. They come with a kitchennette including a refrigerator, sink, and dishwasher. The bathroom is private with farm doors and glass walk-in showers. The staff at this location were very friendly and hospitable. We drove so there is a cost associated with parking, and parking is limited, but we were able to secure parking. The hotel is right off the main road and around the corner from the train, so commuting is not an issue. I enjoyed my stay and would definitely book again!!!

The price for a one-night stay and parking is a bit high.

Staff was very helpful. Morning breakfast was in a nice large clean area. Well stocked hot breakfast. Staff was very attentive in replenishing and cleanup. Sleeping rooms were clean, large and uptodate, Cleaning staff were friendly and efficient.

We thought that the hotel was clean, and comfortable. The breakfast room was outstanding, and the food was good. The bed was very comfortable. But, the biggest positive was the staff. NOT A ONE of them was less than happy and pleasant to interact with. Even a maintenance may that I bumped into was nice and all smiles.

There was really nothing that either of us could think that could improve the experience.

nice staff, clean room, nice facilities such as 24-hour gym and lounge. Coffee and hot water available at the lounge were awesome.

the breakfast was not always great. (not enough veggie or fruits, dry eggs) not enough soundproof from the door.