The view was amazing, and the accommodation was close to everything. We loved the fact there was a fridge in the room and fresh milk. The bedroom and bathroom were spacious and comfortable. Everything was very clean. The breakfast on both days was delivered to our room at the time we asked for and was hot and tasty. The instructions for room use, key pick up, and drop off were concise. The room temperature could be easily adjusted using the thermostat and warmed up quickly.

There were a few finishing touches to the room that let it down slightly, such as a light bulb out in the bathroom and the curtains not closing fully. Also, It would be nice if the breakfast could have come with a selection of condiments provided. And maybe frosted glass in the bathroom for privacy.

Location, spread of breakfast

Hard to get taxis, the numbers provided wouldn’t call us back, and we had asked for milk tea in breakfast which we didn’t get.

Fantastic location overlooking the picturesque river and an amazing selection of restaurants, cafes and places to visit. The room was well stocked with everything you needed and breakfast arrived on time every morning. I needed extra towels and my request was commutated well and quickly. The young man AngelHeart, was very polite and helpful even though it was self-serve check-in and out he was very helpful and an asset to the Old Bank Rooms as he began and ended his daily clean.

Parking issues but the instructions given were excellent and follow them and not your satnav. So not an issue at all.

The location was beautiful with an amazing view of the river, bridges and sparkling lights at night. The breakfast is ordered the night before and is delivered to your room. There were nice touches like bathrobes and hot water bottles. The bathroom was massive with a lovely big bath and shower. The location is right near restaurants and shops. We wished we had stayed for more than one night as we did not have enough time to look around the area.

It's tricky to find (it is above a fish and chip shop, with the door off to the side) and there is no parking. Parking is available in various places in the town which you need to pay for.

Very central location with lovely outlook, very spacious, really comfortable bed, delicious breakfast

We were in Euro on top floor. It was no issue for us and we had very heavy suitcases but it could be struggle for some as quite narrow staircase also, no lift. Definitely not a complaint as we had a perfect stay. There was an awful lot of information that kept coming from the property. Would be good if all the information came in one message, once as so consuming trying to find right msg with right info in the right message when travelling.

We loved the central location and beautiful view. The bathroom in our room was great! We also loved the breakfast which we thought was superb considering there is no restaurant within the hotel. We were really grateful that the hotel provided us breakfast for our toddler too!

Whilst the decor was great, a few items could do with a little LTC - the mirror was damaged on the bottom and there were some marks on the bedside cabinet and tables. One other suggestion would be to offer an earlier check in as standard as we weren’t able to check in until 4pm which we felt was a little late considering check out is 10am.

The location was excellent . The breakfast was excellent. The bed was excellent. The double size bath was excellent

All though bath Robes were supposed to be supplied. They weren’t if we had none that we would have taken our own. It spoiled the stay because it meant we had to get fully dressed before our breakfast was delivered. The telephone number they gave for any queries just did not work. Although the breakfast was lovely, salt and pepper was not supplied.

The building is beautiful. The location is perfect and right in the centre. Our room was stunning, with a view overlooking the river. We put in our food order the night before and it arrived promptly and was delicious!

When entering the building from the side, there was a distinct smell of food from the restaurant below, but that seemed to disappear as we went upstairs. The hanging sides outside of the windows were quite creaky and noisy as well.

The property is beautiful so comfortable and clean. We had an Amazing stay in Bourton on the Water. The property has a comfy bed and lovely views looking over the river. We had a delicious breakfast which is delivered to your room at time of your choice. It had a wonderful slipper bath and extra large bathroom with a large shower too. The room is cleaned at your choice too. It was immaculate wonderful cleaner. The property is in great location near shops,cafes, pubs and restaurants. It was very easy to check in with the key pad and had great correspondence from the owners explaining everything. We had a wonderful stay at the old banks rooms cannot fault it. We will be back. We would just like to add that don’t let the No Parking put you off. There is parking within walking distance. We went with Just park online where they find you the nearest parking place. We parked in someone’s drive just 5 mins walk and it cost just £17 from 16.00 Fri - 16.00 Sun.

Leaving the place so sad.

The room was cozy, comfortable, and the location was fantastic! The breakfast was amazing every single morning!

I didn’t like there wasn’t a towel service or a place to get extra towels, washcloths. I don’t mind reusing everyday but our stay was for 4 nights and also our glassware had to be washed by us as well. Just difficult when you don’t have soap and dish towels.