Great location to do as much or as little as you like …. Staff are friendly and helpful at all times .. special mention to the lifeguard on duty on Saturday for going out of her way to bring us chairs as when pool opened all loungers had already been ‘claimed’

On holiday you don’t expect to have to ‘run’ each morning to have to secure a sun lounger, we had to witness a very heated argument between a number of guests ‘claiming’ their beds’ on one of the days … and on another my mother was almost knocked over by a guest going down stairs ‘to claim’ her spot !! If more were provided… even in the garden area … it would be a much better experience for all …

The hotel is clean and tidy, the swimming pool area is amazing, and the room is nice and cool despite how hot it was when we visited. Staff very friendly, although some struggled to understand English (my Spanish is terrible), although we managed to get by. Staff also helpful arranging taxis to destinations.

The bathroom was a little dated, bath felt a little insecure when standing to shower, and we only had one light bulb out of about 5 or 6 in there working. I can't knock the location as I knew where it was anyway, but for other visitors bear in mind nearest towns /cities aren't "local" and a car / transport is highly advisable.

Hotel is well maintained, large garden, big enough pool. It has few years, can be seen on furniture, but - nothing to worry about. Spacious rooms, comfortable beds. Large parking on site plus garage. Breakfast can be a lot better (or completely rethinked), altough it won't dissapoint as it is. But - you can sit on the terrace for breakfast, it was the highlight of the day :) Staff friendly, always working, keeping the hotel and garden nice, thank you.

With just a little (remodeling the rooms + updating the breakfast equipment such as coffee machines, "juice" dispenser and so on) this would be the TOP hotel in this location. Go for it! I've noticed one disturbing thing, office entrance are near reception, meaning the management might not see The carpet. "The carpet" is the hidious thing glued to the marble staircase, and I swear I've never ever seen such a dirty carpet in hotel. And I travel a lot. In my personal opinion, leaving the stairs as plain marble would be great option.

We loved the receptionist Africa who was a real help to us. We loved the pool. The rooms were fine, the location just good for us when we wanted to travel to Gibraltar and Tarifa.

Breakfast is not good for its price, awful coffee, postmix orange juice, we were pretty disappointed. Another thing is bad smell that comes from the nearby industrial zone. One evening the wind turned and it felt sick to be outside or open the room window. Bad oily smell.

Excellent facilities and everywhere is accessible in a wheelchair. Rooms are a good size, so plenty of room to store wheelchair or mobility scooter. Good menu for lunch or evening meal if you dont take the meal option. Staff extremely helpful. Free car park at entrance to the hotel

Not within walking distance of any bars or restaurants. Nearest is the commercial centre a few mins drive away or variety of restaurants in Palmones which is about 10 mins drive

Nice & clean.. Fabulous garden, good friendly staff

The TV only has Spanish TV & Radio stations..! If I had stayed longer I would’ve fetched my Firestick .. The Road up to the Cinema is a pretty dangerous one.! It would be nice if the local authorities would make a proper pathway.!

Warm, welcoming hotel, modern though classical style. Friendly personnel. Spacious suites overlooking the park with separate bedroom, bath and shower. Private terrace. Very convenient near exit 1112 of the A7. Beautiful grounds. Parking just outside the hotel. Excellent breakfast. It would be difficult to find a better hotel in the area with this quality/price ratio.

the staff was really nice and the hotel is beautiful with a wonderful park & swimming pool. I upgraded the room to a Junior suite as the standard room was really not what I expected. the junior suite was fantastic, spacious with private balcony, nice view on the park.

the standard room isolation is really bad and I could hear everything from my neighbors. the staff was wonderful and showed me other available rooms. for a few more euros I decided to upgrade to a quiet and nice junior suite

The park surrounding the hotel is very nice with huge trees, hiding completely the neibouring area which is not the nicest one. The room was basic and a bit old, but large, clean and with comfortable bed, with a clean and spacious bathroom, small fridge, and there was also a balcony with a table and two chairs overlooking the park. The surroundings were calme and quite, but we had very noisy neibhours in the next room and the walls were quite thin. There is a nice outside pool but it was not operating due to the weather. The breakfast was very good - open buffet at a big terrace in the hotel garde, but quite expensive (extra cost). The parking is free and safe, inside the territory of the hotel. It is rather a good quality motel as it is located on the highway, and there is nothing outside of the hotel, but if you are with a car (well you cannot reach the hotel without a car) - a mall and casino are 2 min drive back - right at the highway exit.

The distance from Gibraltar/La Linea border is some 20 minutes by car but we knew it in advance and for us the safety was the most important as the hotel is enclosed complex with guarded parking and restricted access from the street to customers only

Disabled access was excellent. The staff were extremely helpful and nothing was too much trouble. Breakfast had a good choice and the cafe/bar had a good menu for lunch and dinner and was excellent quality

Had booked half board and the evening meal did not offer a good choice always. The last night we ordered off the café menu and paid for that rather than the buffet style meal offered in the restaurant. Would stick with just breakfast in future