Close to the airport, clean and welcoming. All staff were helpful especially Dina Ahmed from the main restaurant who was very kind to get me a hot beverage when she knew I had a bad stomach.

Some meals were budgeting-wise and had no varieties but some other meals were good and delicious so if they can add more types of foods like stuffed cabbages, turkey, and mixed grill in the main restaurant would be more enjoyable for the guests. If you also can put toothpaste and brunches for the guests in the rest room would be also appreciated. Making a reservation at some of the other restaurants like the Italian and Jamela was very hard until I made a complaint!!

Wonderful resort to spend your leisure time, very good rooms, joyful aqua park, awesome swimming pools, amazing beach, and verities of nice restaurants, I really would like to thank all front line employees who paid their efforts to make us happy and satisfied during our stay, I have stayed in many resorts in Hurghada before, However this one has a unique charm that has captured my heart, and I plan to return every year. Special thanks to receptionist Merit & the restaurant team Mohamed, Shaaban and all other staff for their outstanding service.

More improvement required in the snack restaurant at the pool e.g. more verities of salad & drinks required.

Heated pools, water park, beach, good food and staff service.

Nothing.... maybe rooms need renovation, taste of desert section at main restaurant can be improved...

Wonderful hotel that met all our requirements/whises and more. Excellent management of the hotel (visible that a lot of effort is put into mantianance and attention to detail), tasty food (considering its an all inclusive resort), great staff (with some minor exceptions), very clean, big and very comforatble room and so on and so on. In my view the hotel deserves a much higher grade than 8.9, that it currently has on booking.com. Great for familes and others; a bit of something for everyone. Very highly recommended.

If I can understand that the water park (adults, bigger kids) is open only during certain limited hours (2h in the morning and 2h in the afternoon; I guess for obvious reason), I could not understand why the little tiny baby pool slides only have limited hours of usage; my kid couldnt go on it like at 5pm (in the beginning it never crossed my mind that such a slide can not be used, even if a waterfall of water isnt pooring over it) with the lifeguard sitting on a chair next to it (who told me it is "closed"). If anything this bothered me as we were traveling with 2 small kids and with all the naps, midday sun, fussy moods and so on it was in the end annoying thinking when they can use it and when not.

I would like to thank chief Mohamed, he was so kindness and helpful. The Aqua it was interesting for my kids. The heating pool verey good . .

The animation team very lazy i didn't see them appearing except in the night after show the said to us ( thanks for your coming). There is no activity by the animation team. Its not acceptable to use the main restaurant to make special party to who pays extra money. The program party at the night it was very short it just 30 minutes.!!

The service is excellent..... the team seeks every way to make sure that you are happy, and satisfied to the extra mile that we've extended our stay 2 extra nights. The food is delicious and has lots of varieties that suits all tastes and nationalities; kids and adults. It's our second stay and the food is great 👍 The Sandy Beach ⛱️ that we seak as we adore swimming and the Aqua that our kids enjoy are the main ones. The animation team is taking care of everyone..... they celebrated our 5 years old daughter in extremely attractive way to her starting from the special chocolate cake, balloons, animation team wearing cartoon characters....etc They renovated the rooms and added kids corner and TV in family rooms + bunk beds that the kids adored. So a TV for them and another for us 😉

Nothing in fact...they work on any comment to improve. This year, they got more golf cars to serve our elderly people to transfer them between the beach, rooms and the different restaurants.

Aqua park Sea Staff Food Facilities Safety

Overpriced if booking is done through booking.com, but not the resort website AC’s don’t work when in generators (during electricity outage) Needs more sheds/trees

It was an exceptional experience. From the moment I arrived, the staff was incredibly welcoming and friendly. The hotel itself is beautiful, with a picturesque garden and lovely pool area beside the aqua Park The rooms were spacious, clean, and comfortable, with all the amenities you could need for a comfortable stay. The food at the hotel was delicious and varied, with a wide range of options to suit all tastes. I particularly enjoyed the breakfast buffet, which offered a great selection of fresh fruits, pastries, and hot dishes. The hotel's location is also fantastic. The staff was always on hand to offer suggestions and help with any queries, making my stay all the more enjoyable. Overall, I would highly recommend the hotell to anyone looking for a relaxing and enjoyable stay in Hurghada. The hotel's stunning location, excellent facilities, and friendly staff make it the perfect choice for a memorable vacation.

Great Hotel, Nice Aqua, Great Service, very clean, pool & aqua not crowded, food is great and has many varieties, beac us clean, very nice hotel & services

Beach are crowded, hard to find place, need more desserts variety, however all os good

Lots to choose from

Becareful with oils and salads and sauces you will get upset tummy take meds with you