Having been slightly apprehensive about booking this establishment due to the lack of TripAdvisor reviews and other mixed reviews, I decided to go with my gut and book, and I am really glad that I did!! All the staff were friendly and helpful from the moment we arrived with a nice hot drink on arrival. The bedroom (No.4) was clean, comfortable and had the usual hot drink making facilities within. The bathroom was adequate and the shower over the bath was hot and powerful. Our room was at the front of the building, facing the main road, so although there was some traffic noise, with the sash window closed and the traffic lighter over night, this did not disturb our sleep. Breakfast is served in the ground floor dining room, which is the semi help-yourself cereals, fruit juice and hot drinks, as well as a variety of cooked or continental options to order. These were very tasty and were generously sized portions. We also liked the option of being able to dine in the hotel in the evening. Again there was a good variety menu which was reasonably priced. The food was served hot and promptly. The kitchen is closed for evening meals on a Monday, however the local White Hart Pub Beefeater is a five minute stroll up the road, with also reasonably priced meals. The location of the Guestling Hall Hotel is perfect for visiting East Sussex and places further afield, and with bus stops situated five minutes walk away (adjacent to the White Hart Pub) with regularly hourly buses to either Hastings and Rye, you can leave you car at the Hotel and not have to worry about parking. If you are looking for a top-of-the range boutique hotel then this is not the place for you, however, for somewhere which is comfortable, good value with friendly staff then this hotel delivers. Overall we were made to feel at home and would thoroughly recommend staying here!

As a minor niggle, the shower head fixing was loose in the bathroom, so the head wouldnt stay upright. We did let reception know when we checked out, so hopefully this will be attended to.

Lovely staff and welcome. Lots of interesting artifacts in the public rooms. I had to work so couldn’t make full use of them but could have happily sat in the lounge all evening. Wifi was excellent though, as was breakfast. Wow would return for the full English alone!! Did I say staff are lovely? They really are. Bed nice and comfy and very quiet (I was alone though), really didn’t need the complimentary earplugs which were a thoughtful touch. Would stay again if on offer.

Only downside was no heat in my room. Reported it to a very concerned response so I’m sure it’ll get fixed. Strangely slow tap on the basin yet shower fine. Only reason I put a 9 instead of 10.

I'm not normally one for giving reviews, however after a recent one night stay myself and my husband were absolutely thrilled with our stay. Start to finish from the complimentary arrival tea/coffee, fantastically clean and well maintained room and impeccable customer service we received from every member of staff we encountered - the whole experience was a delight. Special shout out to the young lad who looked after us at breakfast, polite, courteous and helpful. If your looking for a hotel stay close to Hastings I would 100% recommend Guestling Hall Hotel, thank you!

What an amazing little green retreat. Very attentive and helpful staff. You can arrange to have a super stay here, with excellent options to pre arrange a BBQ dinner in the grounds. Good honest full English cooked breakfast, easy to say not always easy to find, here you are given choices, your cook cares, my scrambled eggs were really good, as in a good portion of rich scrambled egg, cooked just right. Beautiful wines available. Friendly and relaxed atmosphere

I knew I had booked one of the last rooms in the area, as there was a Pirate Festival in the town that weekend. I must say I was given a very good price for the two person one night stay with breakfast, as it was acknowledged that my room wasn't the best. Just an issue with the shower, and the bed was too soft for me, but that's a personal choice.

Great welcome, staff all very friendly and a good breakfast. Communal areas are welcoming too, but as a small hotel can feel a bit quiet.

The room configuration for families is a bit strange with a double room and an adjacent single room and bathroom but separated by a publicly accessible fire escape corridor. Our daughter is old enough not to mind locking herself in her room at night but might be an issue for younger children. You have to work with the layout of old buildings and fire regulations I suppose.

What a find! We booked a long way in advance and got a really good rate. Excellent value for money. Great location, it was quiet overnight but very convenient for Hastings. Superb breakfast with lovely ingredients: my full English included hash browns and black pudding. Lovely view from the dining room. The bed was really comfortable, the shower was great. The showerhead was spotless: so often in hotels it needs descaling! The receptionist gave us such a lovely warm welcome, offering us tea or coffee on arrival. I would definitely stay here again.

Nothing!

Our immediate impression was of a really warm welcome on arrival. The reception room was lit with a real fire and we were invited to take a seat on one of the many settees and asked if we would like a tea or coffee.. We were then asked if we needed help with your luggage. Upon asking about local places to eat, we were told that there were a small choices on a menu at Guestling Hall Hotel. Prices were very reasonable and food was tasty and well presented. Room was comfortable and breakfast we good. The various lounges were full of interesting artefacts.

Set in beautiful grounds, the hotel is such a great place. All the staff were warm and friendly, and Sarah went out of her way to make the stay a memorable one. It was my husbands 80th birthday and when I mentioned that was why we there, the staff gave him a lovely cake with candles. They surprised us with it as we had our evening meal. The food in the restaurant was delicious and well served. Breakfast was brilliant too, with lots of choices. Will definitely stay there again if we are down that way.

Nothing

This is a gem of a hotel, the staff are amazing and it is extremely comfortable. The hotel has lots of unique treasures from around the world especially from South Africa. It boasts its very own wines which are excellent and you are able to purchase some while you are there. The rooms are very well kept and are very comfortable. The evening menu was small but was of a very good standard, as was the freshly cooked breakfast. I recommend this hotel if you are looking for something a little different.

I wish the menu had a little more to offer especially if I was bringing my wife along who is vegan, but I’m sure chef would been able to offer something on request.

The staff were very helpful from first greeting till when we left what ever we needed it was there ore they got it Room was very comfortable and the shower was great water wasp hot alt all times it was the best stay we have had in a long time better than one wel payed twice as much for can you please tell your staff how much we enjoyed are atay

The cover over the pool but effective but that is being very picky and did not effect us at all that is just to put something in here