Great location, highly accessible. Friendly and responsible staff ( see below) and well designed, comfortable rooms.

Might want to consider deep cleaning for room carpets? Air purifier couldn’t make carpets dust free, it could be a problem for highly allergic people. My girl is quite sensitive and needed to take medicine to stop coughing for the first night stay. We were very lucky the housekeeping lady on our floor was so nice. She offered to vacuum my room very well the next morning. Problem solved instantly! :)

Nice and well-equipped room. They have USB ports and socket adaptors for foreigners like me which is really nice. The location is great - right near the exit from MTR station and the PopCorn Mall.

The pool was closed due to "typhoon alert" - even when there was no rain and no sign of typhoon. I understand it is a matter of policy, but exaggerated. The stay is not cheap, but compared to other similar hotels, the price was reasonable.

I like the location of the hotel, staff are friendly. They are very flexible on my check in need. One of the worker at the buffet breakfast (Han) is very friendly she works at the noodle bar. Anthony at the breakfast buffet was very helpful as well. We live in room 3803 it was great room size.

We live in Room 3803 the room is good however the bathroom carpet had a very small nail and it keep cutting my feet. The other is I was traveling with my kid and it said Breakfast is included and the website said that kid stay for free. When I get there and they said oh yeah breakfast is include but not kid where do you expect my 6 year old going to do???? stay at the hotel room by himself? Since his breakfast is not included he just sat there watching us eat. He don't eat much and I am not going to pay $140 for his buffet breakfast. I believe hotel should just give free breakfast for the kid too and at the end you guys are just going to dump away the food anyway! Also we were thinking we can go to the pool but it was closed I wish when I book they will tell us that.

The Room was very spacious, the beds were comfortable. There was a good cityscape view from the large windows The bathroom is large with a very satisfying shower. We had breakfast everyday it is a buffet with Chinese, Western cooked, Continental etc. a good choice and very good but if you take a bit of all of it every day it will become repetitive. Best to pick a different style every day. Easier said than done. The hotel itself is very stylish the staff are friendly and helpful. We didn't use the gym but we did use the pool, it isn't very stylish but it is a very good pool for exercise 25 meters and good for lengths.

I have arthritis in my knees, I found the toilet to be exceptionally low compared to UK toilets. This made getting down and up challenging and painful. Obviously this is a personal problem but it affects many older people.

The room was good, very roomy, tastefully decorated and well connected. The view from the room was fantastic. The room have different adaptors and a lot of UBS port, super convenient. The housekeeper is excellent. The concierge was outstanding, so attentive. The also provide shuttle service to go to West Kowloon, safe me a lot of time and money. My daughter loves hiking, there are so many places for outdoor activities near the hotel.

The only thing I would suggest is the shuttle provide pick up services from Kowloon Station so people from the Airport Express can take advantage of the shuttle services. I am from the US and always take airport express. This will be a game changer if there is a shuttle from the Kowloon station.

The location is perfect, right next to the MTR station, and a few shopping malls and restaurants. The staff is very helpful. The hotel also has party rooms, restaurants for weddings and events. Room size is spacious, and the view is nice.

For some reasons, the room has a musty smell. We asked to change to another room on another floor, the same. It gets better at night and with the dehumidifier. They did not give any explanations. It could be the high humidity in the area.

The hotel is attached to the series of malls, so there are many options where to eat, shop etc. The hotel is just at the metro station, so it is easy to reach. The rooms are spacious, modern and always clean. The hotel is fancy with a bathtub in the room (at least my room had it).

The lobby area is not pleasant place to hang out, with a view to a dark closed partking lot.

quiet. location is great

Location is excellent, directly next to Popcorn mall and MTR station. Room is large. Breakfast is nice. Decent Gym, and swimming pool.

Room is a bit dusty in general, and Lots of dust under the beds, never vacuumed. Breakfast items are 99% the same everyday, no variety. One of the elliptical running machine is not working for the entire time.

The room is relatively big comparing to other hotel in Hong Kong. We have ample space to open three large suitcase. Right next to plenty of bus stop and Subway station. Plenty of restaurants and shops nearby. Staff are helpful.

The room feels damp and their carpet doesn't look very clean. Good thing they provided a air purifier in everyroom and it really helps but once you switch it off. You will start sneezing.