We were able to check in earlier than our check in time, as soon as we arrived we were greeted and the staff did let us know of all the tours and things to do in the city. They also arranged all of our transportation and felt very safe in this hotel. Everything is walking distance from the hotel and it is located in such a good spot! We didn’t rent a car and still managed to get around the city very well without one. Definitely will be booking this hotel whenever I do come back!

Nothing to dislike!

Very nice hotel! Great location! Friendly staff. Jose Luis was friendly and very helpful with suggestions. They don't have parking, so carrying the luggage and navigating to the parking lot was a journey, and Jose Luis guided us through the process.

We did not get the room we reserved, and when we inquired about it, we were told the hotel was sold out, so they couldn't switch us. Even though our reservation was made well in advance, they made no effort to compensate for their mistake. Our reservation was for 2 rooms. One was as booked the other was much smaller, still a nice room but smaller.

Perfect location just a hundred feet or so from the Jardin de la Union in the very center of the historic district. Just far enough to be quiet for sleeping...except on weekends and holidays when the Jardin goes crazy and the hotel itself might host an event. Our first night, Saturday, the only possible way to sleep until the in hotel party ended about midnight was with the provided earplugs. On St Valentines night the disco next door was much quieter but ran until 2 or so. The other nights were quite peaceful. Rooms very clean and comfortable. Staff universally helpful and kind. The pool and "jacuzzi" are as shown in the photos and warm enough for swimming but not nearly hot tub warm. Staff will arrange for airport transfers and local taxis which are otherwise sometimes hard to find.

The hotel is in perfect location. The restaurant breakfast was delicious we enjoyed it. Really nice hotel with great location, it is a bit small regards to facilities amenities like the gym and pool but besides that I recommended. Staff was super friendly to us during our stay and help us facilitated the tours with people they recommended.

My only negative part would be the parking situation. If you have your own vehicle they send you to park and a partner hotel 10-15 mins away.

Gorgeous property and clean room with friendly staff.

It was bad that they only gave us one key for three people and the key was needed for electricity to work so we weren’t able to leave anything charging or the AC on so we came back to a hot and humid room. Also the shower door didn’t close correctly and water got everywhere.

Centrally located location, clean rooms but smaller than the photos on booking.com Interesting architecture. Good for a short stay but not for longer stays.

Windows don't open as the are all facing inner courtyard lobby area. Could hear the noise from other rooms. Split levels may be hard to go up and down for older people.

It’s excellent location, the kind staff, the rooms.

It is a bit difficult to be dropped off and picked up with your luggage. But this is not an unusual circumstance in a city like Guanajuato. And it is manageable.

Edelmira is a beautiful, clean hotel in the heart of Guanajato. The Staff is wonderfully kind and helpful and the food is very good.

The Nespresso in the room had wonderful foamy coffee. Unfortunately on our 2nd day the inserts had not been refreshed.

The location is amazing, right on a pedestrian only plaza and walking distance to everything.

Rooms are a little tired and overall I thought it was pricey for what it was.

Loved the pool area. it would have been nice to have an actual hot tub. We got hungry during our swim and the staff brought us food to the pool area which was fantastic. We also liked that we were able to leave our luggage at the hotel so we could go explore since we arrived before our check in.

The breakfast staff was not as friendly as the night staff and no one told us about the buffet breakfast. It could have been more clear.