Location was good 15 min walk to old town although longer for us as my partner walks with a stick so a closer hotel for us would have been easier. Room size was great very big.

There was a bar and restaurant attached to Hotel which had an enclosed terrace as it was a bit chilly we wanted to eat in there but they would not let us take our dog. We would have spent 100euro plus for dinner so it was their loss.

The hotel was spotlessly clean, beautifully designed and had a lovely spacious feel. Our room was large and bright, great shower and large comfy bed. I also love the fact that they are so pet friendly….next time I will bring my dog 🥰

The parking was convenient but expensive. The breakfast could be improved by adding a salad bar, soya or oat milk option and even some veggie sausages or grilled veg. They need to cater a bit more for vegetarians and people who don’t drink cows milk. Luckily I eat eggs and enjoyed the tortilla plus some yoghurt with fruit and muesli but this buffet was very minimal Compared to others that I’ve had.

Best hotel of our trip to Spain. Very large room and very good breakfast. I was doubting if the distance to the city center would not be an issue, but there is a busstop just a few m from the hotel and every 10 min or so, there is a bus going to the center (were parking is expensive) and the bus is only 1,20 € per ride (to be paid in cash only). Breakfast was great

Parking is at extra cost (free on sundays), but at least you can find space to get rid of your car. There is no restaurant in the hotel, but a Burger King on the other side of the road (just in case one is desperate) and a tapas bar next door. And plenty of restaurants and tapas bars in the city center. We liked El Trébol most.

The property is lovely very well presented and our room was huge and extremely comfortable , we travelled with our small dog and she had a bed in the room and a bowl provided the bath room was wonderful and water pressure was very very good lovely soaps etc provided Breakfast was lovely amazing choice and lovely breakfast room beautiful decor

The reception staff were not very helpful at all and not very friendly either which wasn’t really a nice experience when asked anything they just told you to use the app or scan the code ?! 🙄 However the Breakfast staff were lovely and very helpful .

The hotel have an own, underground parking place, even approaching it is not easy. A little problem is that there is no direct way from the parking to the hotel, therefore you must stop in front of the hotel for emptying the boot, then driving to the parking (15 €/day). The room is big, comfortable. The breakfast is very rich, according to the Sercotel standards. Bus stop towards the historical town is 100 m far from the hotel, number 5 or 41 are recommended (Alcazar, Zocodover square).

Renewal of the hotel would be due.

Rooms clean and well equipped. Kettle and tea/coffee provided. Fridge with mini bar. Easy walk to Toledo old town. Staff were all very pleasant. Breakfast was good and plentiful.

Room was very hot and stuffy and we couldn't keep window open as on a very busy road. Think it should be mentioned that air conditioning is seasonal and therefore not available at certain times of the year. Not sure that we would have booked this hotel if we had known. However it didn't spoil our trip.

We came by car and the hotel is in a great location for us - easy to reach from the motorway and only a short walk into Toledo old town. There is a free public car park 5 minutes walk from the hotel and parking directly in front of the hotel for a fee. The hotel itself is very comfortable. The heating was switched on, as the night got quite chilly. The room was of a generous size. The reception staff were very helpful in explaining how to find our way round the old town and the main sights.

The room was big, clean and comfortable. The staff was really sweet and helpful. Plenty of room for luggages.

On bookings It says there is parking in front of the hotel for guests, but then we were told to put the car in their garage [15eur] since the front parking was only for disabled guests. Till there ok . We observed guests parked there with no disability stickers, low sports cars and cars with bikes tied to them....hmmmm !

Check-in was a bit confusing, they did not have our reservation at first but they were eventually able to find it. Parking is around the block but easy to access and reasonably priced. Breakfasts were nice, I especially loved their tortilla. It was nice staying outside old Toledo, the hotel is situated close enough for a quick walk to the city for sightseeing.

The room was very hot even with the AC running, our room faced the sun most of the day. We also found a cockroach in the room. Would've preferred a room not facing the main road and on a higher level. The beds were typical European beds (firm), we pushed together two twin beds but they kept pushing apart, and my partner almost fell in between the beds in the middle of the night. Hotel seems to be popular with people there on business. Toledo is a strange town, beautiful, but it gave me the creeps.

Travelling alone with my dog the location is always important. The hotel is outside the main tourist area, which is why I chose it. There is a small park right next door to the hotel or you can walk down the hill to the nature trail that goes for miles alongside the river in both directions. Lovely room.

The room was too hot and the air con didn't make any difference. I had to open the window, and it was very noisy due to construction work going on opposite the hotel (which went on well after 9pm), not the hotels fault but you did ask what I didn't like. The amount of paperwork that you have to do when you check-in was incredible, it has to the the longest check-in at any hotel I've ever stayed in. On booking.com the hotel accepts dogs, but in the print from the hotel they only accept dogs up to 10kg (mine is 19kg which they accepted) and you have to sign a waver for damage etc. You pay too much for your dog to stay (never really understand why) and you have to pay extra for secure parking. You cannot park right outside.