139 reviews
From
$476Carretera Cancun-Chetumal Km. 36.5 Edf A, Cancun, Qroo, 77500, Mexico, Cancun, 77500, QR, Mexico
139 reviews
1/44
Water park
Free parking
Kids' club
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Business center
Welcome to the Moon Palace Nizuc, a breathtaking all-inclusive resort nestled in the sun-drenched paradise of Cancún, Mexico! With a starting price of just $476, this 5-star getaway invites you to experience luxury like never before. Located conveniently at Carretera Cancun-Chetumal Km. 36.5 Edf A, Cancún, Qroo, you'll be just a hop, skip, and a jump away from the vibrant city center, only 21 kilometers away. Immerse yourself in crystal-clear waters with our private beach area, bask in the sun on loungers, or sip on tropical cocktails at the beach bar while the soothing ocean waves serenade you.
From an energizing workout in our complimentary fitness center to lounging by the outdoor swimming pool, there's something for everyone at Moon Palace Nizuc. Kids can have a blast at the free kids' club, where young adventurers can dive into their own world of fun while parents relax in the luxurious spa or take part in invigorating water sports. Savor exquisite dining at our on-site restaurant or indulge in room service from the comfort of your balcony, enjoying stunning views of the ocean or the lush gardens surrounding you.
Don't just take our word for it – with 139 reviews showcasing the magic of this gorgeous resort, travelers rave about the outstanding service, vibrant amenities, and picturesque surroundings. Whether you’re planning a romantic escape, a family vacation, or a solo retreat, the Moon Palace Nizuc is the perfect launchpad for your tropical adventure. Dive into relaxation, explore new horizons, and let us take care of the rest!
At Moon Palace Nizuc, every meal is an adventure waiting to be savored. Start your day at SWEET AND COFFEE, where the aroma of freshly brewed coffee dances in the air, perfect for fueling your sunny escapades. As the sun rises higher, indulge in a delightful array of cuisines at our charming restaurants. Whether you crave the tantalizing flavors of Brazilian at LOS ARRECIFES, authentic Mexican dishes at LOS CAPORALES, or a laid-back grill experience at PALAPA DELFINES, your taste buds are in for a treat! And don’t forget about pizza at PALAPA PELÍCANOS for a family-friendly option that everyone will love. The fun doesn’t stop at meals; sip on crafted cocktails at the LOBBY BAR or enjoy a lively evening at THE PUB, where laughter flows as freely as the beverages!
When you're ready to unwind, step into our outdoor swimming pool—a serene oasis exclusively for adults. Picture yourself lounging on a float, cocktail in hand, while soaking up golden rays under the vibrant Cancún sun. The beautiful surroundings invite you to escape the hustle and bustle of life. For those spontaneous evenings, join in on the fun at our bars, where your laughter mingles with the sound of waves lapping against the shore. With impressive amenities and a laid-back atmosphere, Moon Palace Nizuc ensures you'll leave with a heart full of memories and a camera roll packed with sun-kissed moments.
The memories don't end when the sun sets. As night falls, the resort transforms into a magical playground, perfectly lit to showcase its charm. Dine as the ocean breeze whispers softly, or gather around for family fun in the expansive outdoor space. From dazzling entertainment to adventurous activities under starlit skies, Moon Palace Nizuc encapsulates the spirit of relaxation and adventure. Pack your bags and prepare to be enchanted by the cozy ambiance, enticing cuisines, and all the wonderful amenities that await you. It’s time to set the scene for your dream escape in the enchanting Riviera Maya!
Closest airports
Cancún International Airport
4.7miCozumel International Airport
33.2miWater park
Free parking
Kids' club
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Business center
Free wifi
Room service
Fitness center
Free spa
Beach
Air conditioning
Hot tub
Tennis court
Bar
Tour desk
Babysitting/Child services
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Garden view
Playground
Kids' meals
Garden
View
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Show 7 photos
Family Deluxe, King Size
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
2 connecting rooms. 1 bedroom with a king bed and 1 bedroom with 2 dbl beds. Shower. Balcony.
Room Amenities:
Subject to change at any time.
-Daily refreshed Mini Bar contains sodas, bottled water, juices, domestic & imported beers.
Requests can be made but not guaranteed
Show 7 photos
Superior Family Suite, Garden View
2 Double Beds
1 King Size Bed
970 sqft
Hot tub
Garden view
Private Bathroom
Balcony
+
More details
This double room's special feature is the hot tub. Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as garden views. The unit offers 3 beds.
Show 7 photos
Family Deluxe
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
2 connecting rooms. 1 bedroom with a king bed and 1 bedroom with 2 dbl beds. Shower. Balcony.
Room Amenities:
Subject to change at any time.
-Daily refreshed Mini Bar contains sodas, bottled water, juices, domestic & imported beers.
Requests can be made but not guaranteed
Show 4 photos
Superior Governor Suite, Ocean View
1 King Size Bed
970 sqft
Hot tub
Private Bathroom
Balcony
Minibar
+
More details
Guests will have a special experience as this double room provides a hot tub. Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.
Show 3 photos
Superior Honeymoon Suite, Oceanfront
1 King Size Bed
485 sqft
Hot tub
Private Bathroom
Balcony
Minibar
+
More details
Guests will have a special experience as the double room features a hot tub. Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.
Show 3 photos
Honeymoon Suite
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
+
More details
A true indulgence, the Concierge Level welcomes 2 adults with an abundance of additional resort amenities, including upgraded L’Occitane bath amenities, private beach lounge chair area, private candlelight dinner, and nightly petit fours with your turndown service. This guestroom also features a double whirlpool tub, and a fully-stocked mini bar is also available in the room in case you want to relax with a cocktail.
In addition to the luxurious in-room amenities provided in all Moon Palace guestrooms and suites, the Concierge Level Ocean View includes:
Deluxe, 2 Double/King
2 Double Beds
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
x4
More details
Designed for up to 4 guests, including children and infants, the Deluxe Resort View provides a panoramic view of the lushly landscaped Moon Palace resort from your private balcony. You can relax in the luxurious double whirlpool tub while enjoying a cocktail from the mini bar. Choose from 1 king or 2 double beds complete with Smart TV with YouTube, vTuner, Weather Channel and luxurious in-room amenities featured in all Moon Palace guestrooms and suites.
Other amenities include:
Please Note the views are limited and could be partially obstructed. This category does not include any type of ocean view rooms.
This is a non-refundable room; reservations cannot be modified or cancelled once booked.
Deluxe, 2 Double/King, Ocean View
2 Double Beds
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Wake each morning to an ocean sunrise from your Deluxe Ocean View guestroom. Designed for up to 4 guests, including children and infants, your room provides an awe-inspiring view of the Caribbean from your private balcony. This guestroom also features a double whirlpool tub®, Smart TV with YouTube, vTuner and Weather Channel, and a fully-stocked mini bar is also available in the room in case you want to relax with a cocktail.
In the Sunrise section of the resort, the balconies also include a comfortable hammock for enjoying the ocean view. Choose from 1 king or 2 double beds complete with luxurious in-room amenities featured in all Moon Palace guestrooms and suites.
Room also features:
Superior Deluxe, 2 Double/King, Oceanfront
2 Double Beds
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Size
45 m²
Comfy beds, 8.8 – Based on 2 reviews
This double room has air conditioning, minibar and patio.
Room also features:
• One king-sized bed or two double beds
• Ocean front view
• Private bath with shower
• Double whirlpool tub
• Balcony with two chairs and table
• Breakfast table and two chairs
• Welcome bottle of Robert Mondavi Twin Oaks Cabernet Sauvignon
• Liquor dispenser
• Minibar with sodas, bottled water, juices, domestic and imported beers (refreshed daily)
• Coffee maker
• Smart TV with personalized streaming via Google Chromecast®
• CHI® bath amenities
• CHI ® hairdryer and straightener
• Bathrobes and slippers
• Iron and ironing board
• 24-Hour room service and Turndown
• Digital safe (laptop size)
• Wireless Internet
• Direct-dial telephone
• Alarm clock/radio
• Individually controlled A/C
• Smoke free room
Superior Deluxe, King/2 Double, Ocean View
1 King Size Bed
2 Double Beds
485 sqft
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Experience the ultimate in luxury and relaxation in our Superior Deluxe Ocean View room. This spacious double room offers stunning ocean views, a private hot tub/Jacuzzi, and a private balcony. Sleep comfortably on a king size bed and two double beds, and enjoy a range of amenities including a minibar, coffee machine, flat-screen TV, and air conditioning. Truly unwind and soak up the ocean breeze in this extraordinary room.
Show 3 photos
Superior Deluxe, Garden View
Balcony
Free wifi
Minibar
Flat-screen TV
+
More details
Designed for up to 4 guests, including children and infants, your room provides great garden views from your private balcony. This guestroom also features a double whirlpool tub®, Smart TV with YouTube, vTuner and Weather Channel, and a fully-stocked mini bar is also available in the room in case you want to relax with a cocktail.
Room also features:
Show 3 photos
Deluxe, Garden View
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Designed for up to 4 guests, including children and infants, your room provides great garden views from your private balcony. This guestroom also features a double whirlpool tub®, Smart TV with YouTube, vTuner and Weather Channel, and a fully-stocked mini bar is also available in the room in case you want to relax with a cocktail.
Room also features:
This is a non-refundable room; reservations cannot be modified or cancelled once booked.
8.2
139 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Judy
8.2
January 2024
For Nizuc, the property is great for families and had a chiller vibe than Sunrise. Nizuc pool with slide was a big hit with our kids. Entertainment and activities were great. Daily morning Yoga and Senzai yoga experience were amazing. Massages at Awe Spa were great as well. Evening show for break dancing was entertaining, fun and audience interactive. Fuego show was good but a little too long (drums with water and light could be cut from show). Golf carts (driven by the staff) are available to transport you between the properties. Paying for Day Pass to the Moon Palace Grand Cancun is worth it if you’re traveling with kids. Skip the Grand tour (free Day Pass) if you don’t want to spend 1.5 hours of your vacation being marketed to… The water park at the Grand was fun and the Wired Lounge at the Grand was a hit with the kids. The beach by the Grand is better than the beach at Nizuc. The Grand buffet was much better than at Nizuc. Habibi Lebanese restaurant at the Grand was very good. P.S. Go when it’s off season and get the discounted room rate.
Food was good but inconsistent with some mediocre and some good. Room service was better than some items in the buffet and restaurants. Arricefes meat was good but sides were mediocre. Los Caporales was disappointing for being the Mexican cuisine restaurant on the property. Ironically, the Indian cuisine was better than most of the items in the buffet at Manglar. Desserts were very good at all restaurants.
Tamar
9.1
January 2024
We got the deluxe 2 bedroom suite. It was amazing for our family of 2 adults + 4 children. Very clean and comfortable. We loved it. Our 7 years old twins loved the playroom while we played tennis with the older boys. They had lots of fun there and the fact we could leave them there and go enjoy other activities was great. The food and drinks were amazing! Large variety and high quality. The fact that you can order room service and it is all included is great. The golf carts to travel around the resort came very often and we didn't have to wait for long. Overall we really enjoyed our stay.
We had an xbox in the suite, however it didn't have an electricity cable and it took them a day and a half to connect it. Then it took several hours to download all updates, so the kids didn't have time to enjoy it. The dinner restaurants had a very long waiting time of 2 hours, and with kids who are hungry and tired we just gave up and went to the buffet which was medium quality. As stated in other reviews the beach water of the hotel are not great, so we didn't go there.
Max
8.2
January 2024
Nizuc worked well for our family's taste, instead of the other two hotels next to it (which I think were a bit larger and more crowded). The food was great as well as all the facilities, and service staff very polite. Pool area and kids activities also worked well.
I encourage everyone to stay away from the time share sales pitch! It was not pleasant at all. Not sure why the hotel wishes its guests to experience something like this, instead of focusing on being a nice hotel where one can just be on holiday. Sure, it was voluntary to attend it, but just don't do it.
Young
8.2
March 2024
Location was great since it was only few mins from the airport. But waiting for the bus to arrive took almost more than half an hour. But its understandable. Overall we liked the stay including the breakfast lunch and dinner.
We did not like the way in which people were forced to sell vacation packages. They start the saying there is no pressure or push to pick the plan. But honestly we had to spend almost 3 hours to say a NO. Even after saying NO, more and more people from manager levels joined with better offers to convince people into their vacation plan packages. This process was really PUSHY and could be avoided or regulated.
David
8.2
November 2023
The rooms, the facilities in general (except that the slide was being fixed during our stay and the kids couldn’t use it), the relative proximity to the airport. Service is good too. Welcome wine and booze cabinet will delight many, no doubt. Mine was a very short stay so didn’t get to enjoy everything that the hotel has to offer.
It tends to get rather crowded, even in low season. The beach in that part of Cancun is virtually decorative, unlike in the hotel zone. The food is terrible, frankly, especially considering the price point. Maybe club members enjoy better quality ingredients and cooking. But then, that’s something I don’t like either: the ladies chasing people down after check-in to “show them the map of the property” while in fact they are there to hard-sell you a club membership. Just be upfront about it. No-one likes the feeling of being tricked. Plus: if my “non club” experience is not that great (I say that because of the food in particular) how do I know it will be great once I sign up?
Robert
9.1
May 2024
Extremely friendly staff, excellent food and drinks. Manicured grounds.
Sometimes had to wait to long for trams at stops (over 30 minutes) Should have some sort of communication at stops. No restrooms close to pool, 4 to 5 minute walk. ( VERY BAD). Little to No nightly entertainment.
Lusine
9.1
March 2024
Loved how spacious it was and being able to access Sunrise and Nizuc was amazing. The facilities were amazing, decor and design was outstanding. Very elegant and tasteful style, good quality furniture and appliances.
The deluxe garden room was a bit small for a family and it would have been better for my teen to have her own space separated by a wall or a tv.
Katherine
9.1
October 2024
Amazing hotel, staff so friendly and attentive. The entertainment team work so hard every day to get people involved in activities and create a fun vibe. Love the amount of pools and restaurants are spot on too, so much choice and quality food!
Air con was noisy in the rooms
Tiffany
10
November 2023
There were many food options. The room was spacious and beds were super comfortable. There is hot water when you shower. The staff was very friendly and made me feel welcomed. I loved everything about my stay.
The pool closes at 7pm, I wish it'll close alittle later, because most excursions get you back to the resort at that time so you miss out on the pool for that day.
Jury
8.2
July 2024
Number of restaurants and diversity thereof. Also the coffee shops, dessert shops, etc, were all of good quality
The resort is huge, with golf carts to drive you around. Typically US. Also, very focussed on profit optimisation.
Attractions
Xoximilco Cancun
2.2miVentura Park
2.7miCancun Hotel Zone (Avenida Kukulkan)
9miLa Isla Shopping Village
9.5miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
10.2miCancun Scenic Tower (Torre Escénica)
11.1miCenote Nohoch Nah Chich
11.2miJolly Roger Pirate Ship
11.2miPalapas Park (Parque Las Palapas)
12.3miKin Ha Water Park (Balneario Kin Ha)
16.9miSelvatica
17.7mi3D Museum of Wonders
28.6miCenote Chaak Tun
29.2miFundadores Park (El Zócalo)
29.4miCoCo Bongo Playa del Carmen
29.4miAttractions
Xoximilco Cancun
2.2miVentura Park
2.7miCancun Hotel Zone (Avenida Kukulkan)
9miLa Isla Shopping Village
9.5miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
10.2miCancun Scenic Tower (Torre Escénica)
11.1miCenote Nohoch Nah Chich
11.2miJolly Roger Pirate Ship
11.2miPalapas Park (Parque Las Palapas)
12.3miKin Ha Water Park (Balneario Kin Ha)
16.9miSelvatica
17.7mi3D Museum of Wonders
28.6miCenote Chaak Tun
29.2miFundadores Park (El Zócalo)
29.4miCoCo Bongo Playa del Carmen
29.4miAirports
Cancún International Airport
4.7miCozumel International Airport
33.2miMANGLAR
Cuisines
Ambiances
Carvao
Cuisines
Ambiances
LOS CAPORALES
Cuisines
PALAPA DELFINES
Cuisines
PALAPA PELÍCANOS
Cuisines
Location
Age restrictions
Availability
Water park
Free parking
Kids' club
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Business center
Free wifi
Room service
Fitness center
Free spa
Beach
Air conditioning
Hot tub
Tennis court
Bar
Tour desk
Babysitting/Child services
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Garden view
Playground
Kids' meals
Garden
View
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Accessibility
Upper floors accessible by elevator
Activities
Beach
Bicycle rental
Bike tours
Golf course
Nightclub/DJ
Tennis court
Water park
Water sports facilities on site
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Extra long beds (> 6.5 ft)
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Kids' club
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Concierge
Currency exchange
Invoice provided
Tour desk
General
Air conditioning
Family rooms
Hair/Beauty salon
Hypoallergenic
Laptop size safe
Non-smoking rooms
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Telephone
Outdoors
Balcony
Beachfront
Garden
Private beach area
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Drying rack for clothing
Iron
Safety & security
24-hour security
CCTV in common areas
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Fitness center
Fitness classes
Free spa
Hot tub
Massage
Outdoor swimming pool
Public Bath
Yoga classes
Transportation
Airport shuttle
Car rental
Shuttle service
View
Garden view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in public areas and is free of charge.
Age restriction may apply
Free public parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
American Express,
Mastercard,
Cash only
This property accepts cash.
When are the check-in and check-out times for Moon Palace Nizuc - All Inclusive?
Rooms at Moon Palace Nizuc - All Inclusive become available for check-in at 03:00 PM and guests are requested to check out by 12:00 PM.
Does Moon Palace Nizuc - All Inclusive provide parking options?
Yes, there is parking available at Moon Palace Nizuc - All Inclusive. The hotel provides free public on-site parking and no prior reservation is required.
What are the rates at Moon Palace Nizuc - All Inclusive?
A stay at Moon Palace Nizuc - All Inclusive can begin from a rate of $476. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
What are the room types available at Moon Palace Nizuc - All Inclusive?
Moon Palace Nizuc - All Inclusive offers a variety of rooms including Superior Deluxe Garden View, Governor Suite, Honeymoon, Luxury Ocean Front, Superior Deluxe Ocean View, and Family Deluxe Category. All rooms are non-smoking and range in size from 484 sqft to 969 sqft. The occupancy varies, accommodating 2 to 6 adults and 0 to 4 children. Beds include combinations of King size and Double beds.
Which amenities can guests enjoy at Moon Palace Nizuc - All Inclusive?
Guests at Moon Palace Nizuc - All Inclusive can spend their time at the hotel enjoying a variety of leisure amenities. The hotel features a beachfront and a private beach area, perfect for soaking up the sun and enjoying the ocean. There is also an outdoor swimming pool where guests can take a refreshing dip.
For those who enjoy water sports, the hotel offers water sports facilities on site. There is also a spa for guests to indulge in some relaxation and pampering.
For dining options, the hotel has several restaurants on site, offering a range of cuisines including international, Brazilian, Mexican, grill BBQ, and pizza. There is also a lobby bar, a pub, and a coffee shop for guests to enjoy.
In addition to these amenities, the hotel also has a fitness center, a business center, and offers evening entertainment, including fitness classes and yoga classes.
Can guests use a pool at Moon Palace Nizuc - All Inclusive?
The Moon Palace Nizuc - All Inclusive hotel has an outdoor pool available year-round. The pool does have age restrictions and is only for adults. There is no mention of any additional pools at the hotel.
Does Moon Palace Nizuc - All Inclusive have on-site restaurants?
Yes, the Moon Palace Nizuc - All Inclusive hotel has several on-site restaurants. Restaurants available include Manglar (international cuisine), Los Arrecifes (Brazilian cuisine), Los Caporales (Mexican cuisine), Palapa Delfines (grill/barbecue), Palapa Pelícanos (pizza), and Sweet and Coffee (coffee shop). There are also a lobby bar and The Pub.
Does Moon Palace Nizuc - All Inclusive accept credit cards and cash payments?
Yes, Moon Palace Nizuc - All Inclusive accepts credit cards including Mastercard, Visa, and American Express. They also accept cash as a payment method.
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