Lovely staff, super friendly & always down to chat. Were super helpful with a package we needed to send. Held our bags when we went into town quick too. Were always smiling. Room was very clean, had coffee and tea to disposition. Lovely view on the beach. The only thing i would point out was the lack of plugs and the instability of the Wifi. just combersome to charge our things in the evening. Apart from that we had a lovely stay and the Windsor hotel was a great choice.

Room with a great view of the coast ... have stopped there a few times and best room so far (POSSIBLY a wee bit smaller than other rooms). Free parking. Private car park behind the hotel. Close proximity to both the coast and town centre. Nice staff.

The lift was out of action while we were there. Not so much of a problem for use reaching our allocated room on the top/2nd floor of the hotel but a possible problem for the less able? When in our room and attempting to gain access to the tree WiFi ... more often than not being advised "Connected - No Internet" . May have been due to the location of our room within the hotel, up in the corner of the top floor? (... but would rather have that room and sacrifice the free WiFi :+))

From outside the Windsor looks run down and sorry for itself, once inside though......it is clean, spacious. The rooms are large, clean and have all you need, the bathrooms have a bath and shower. The staff are friendly, helpful and polite. The Windsor Hotel is a nice place to stay, just ignore the the exterior or the building. I would recommend any day. The prices are reasonable which is a bonus these days. I will be staying again.

Noisy school kids on a school trip running up and down the corridor late at night.

Everything went fine😊Very cosy hotel,especially for the family 😊The most important thing was that hotels location is very close to the beach ⛱️ Our room was big enough for all of us and our dogs 🐕and the beds were awesome for sleeping as well ❤️We could not imagine to have those fantastic beds🥰 A huge thanks for the friendly hotel staff😍We planing to come back again 🥰

Last night was just terrible because of the other next to our room, noise drunk people,we couldn't even sleep because of their disgusting behaviour 😡The hotel staff tried to sort out everything.Many thanks for it🙂

It was okay and very good that’s all, I can say and let’s hope many people can still enjoy it with all the time in the world and hope that room, I slept in can do a great job for many guests to come indeed.

Well sorry about the rules about the cleaning and sorry about a few guests being rude but they were just minor mistakes but, I’m a guy in training at being a guest at the hotel just need to keep practicing all the way.

Large, bright, clean and comfortable rooms. Great bathroom and lovely towels. On the edge of town with very easy walk down to main seaside area along the promenade or a 2 minute walk up a slight hill to the town . Lots of shops, bars, restaurants and. Cafes. Free cr park out the back. Lovely coffee shop across the street called ' no fret'....

Everything was good. The lift was out of order on the days we visited but this wasn't anyone's fault.

Good location, as we were visiting relatives in a nearby town. Accepted pets which ticked boxes for us. Hotel right by the beach and close to the town centre ☺️ Welcoming, helpful reception staff, house keeping staff friendly and on the ball with wanting to refresh the room. It was a clean comfortable room , for the price we paid ☺️

Wasn't really anything..

It was an excellent location. The breakfast was lovely ( would of liked a vegi option however) on cooked breakfast. Staff were friendly. The bed was comfy and the room was spacious. The shower was nice.

The room wasn't the cleanest needed a hoover and new carpet or steam clean. There was a hair in the bath so was glad I didn't use the bath! Also some shaving cream on the floor which we cleaned ourself in case of slippage. Also my partner had to go to ask for toilet rolls as non were provided in the room. The next day cleaning the hair was still in the bath. The sink was a little stained and the cleaner hadn't changed the pillow case that I had spilt a drop of wine on. The cleaner also left some bin liners in the room, had emptied the bins at least. If the room was cleaner I'd definitely stay there again as it was very reasonable.

We were greeted by a lovely friendly lady on reception , check in was straight forward , told where rooms were situated , very spacious rooms as we were given family rooms which had everything anyone would need , very quiet comfortable night sleep , ideally situated for everything Thank you

The only down side was that the lift was not working but would not put us off staying again, we were informed that it might not be in use

We were let down on the day of our travel by another hotel, and we found the Windsor was the cheapest in the area. I always review based on the price I've paid. Its in a very good location, minutes from the beach and the local bars and restaurants, and a short taxi journey into Tynemouth for some very good bars and top restaurants. The hotel itself is a little dated and could do with some work, however the rooms are a very good size, very clean and have everything you would expect from a 3 star hotel. They even provide soap and shower gel, which sounds minor but I've been to many other 3 star hotels where no toiletries are provided, not ideal if you forget them. The staff were very friendly and helpful, and there is parking to the front, and more parking spaces to the rear of the building, which is free so another bonus. We visit Tynemouth frequently and will definitely re book the Windsor the next time we have a stay over, purely for the overall value the hotel provides, it's location and nice sized light rooms.

The only slight issue was the bed a little uncomfortable but other than that there wasn't any issues