The hotel was clean and staff was very nice and helpful.

my complaint and advice is not for the property , but the city itself has become very unsafe in my opinion , the police is out there harassing tourists at any time day and night on the main 5ave strip with all kinds of extortion schemes . It is not safe be careful.

The structure is old . During my stay nobody was in my room but me. For the female hostel you get your own bathroom and living room. The staff is very helpful but don't speak English. The position: bit far from the beach but close to the main street.

Not hostel vibe

I liked that the hotel is centrally located. The beach, food, entertainment were within a walking distance. The hotel was very clean and staff very responsive

The WIFI connection was really poor, loud music at night from the bar downstairs and hot rooms, no AC during the day made my stay uncomfortable

Most beautiful chica on the desk!

I didn't slept there because I was arrested.

Great staff,good location.wonderful restaurant and breakfast.lovely dorms with apartment style setting.great deal for the price.

Loved everything

LOCATION: at Center of Actions in between sand Beach =50m E. & famous shopping entertainment Av. 5 =50m W. _ADO Bus St. +Ferry to (Cosmul) =1.2km S. _Collectivo (Mini Bus) St. to many cities =1.6km S.W. _A lot of (Corona) test centers at & around Av. 5 =Antigen /PCR =500/1700 MXN =30/90 USD cash or credit +Result =15min. /Next morning (a little after 8 hrs. if take sample before 12:00) Male Dorm. ROOM: is Flat without key =70m2: 4-B Dorm. with big street Window + fan + 4 safe + cub + chair & desk + calm AC from 20-09:00+1 AND 6-B Dorm. The same but without safe or cub or desk AND Shared Private BATH with hot water + soap + shampoo + fan + AND Big Reception include many Sitting A. + big window + 2 fan + Kitchen (Ref. & Micro & Stove & limited Accessories). HOTEL: Big with good design & large inner court contain S.P. + Many Sitting A. AND F.D. with help calm STAFF serve the gate 24 hr. AND BAR that serve BR = Coffee or green Tea AND sweet /salt Waffle OR Egg boiled/ scrambled with cheese or ham OR MEX dish green or red (Recommended).

ROOM: No TV at Reception. Bath: Towel (= 50 MXN/stay). BR: Limited Amount.

Perfect location, breakfast is good, with a coupon for restaurant next door, staff is very nice, cheap price for playa

Bathroom door didn’t really close, smelled like mold in the bathroom

I loved: - the territory itself, it’s like living in a jungle with an amazing pool; - the building is super pink so you won’t ever get lost; - that everyone here is at your service - I asked to carry my heavy suitcase from the 3rd from and a nice receptionist found a pretty handsome man who helped me; - the breakfast - it was simple but really good: waffles with ham or fruits + coffee ☕️ + fruit plate or juice - that each room has 3 bunk beds and 6 sleeping surfaces, there are 2 rooms next to each other and it’s like it’s own apartment with a living room and a kitchen so if you are a group of 12 - it’s perfect for you!

I was not a fan of: - loud music until midnight every day, it’s impossible to sleep even with your windows shut and earplugs in, the good thing that I read about it in the reviews before coming here and the band stops playing right at midnight; - bathroom having no door, just a curtain

Super quiet and serene - and right in the middle of everything!! The property had a lovely courtyard with lots of shade. The staff was gracious and accommodating - and the apartment was spotless.

Santuario was great!

Centrally located. A short wLk from beach and 5 Ave. Free breakfast with Cafe, toasts and eggs + ham. Staff are great. Oscar is very nice.

More flexible with checkout time. May charge a small fee because the hostel has empty beds.