Clean, comfortable double room with balcony. Breakfast is continental buffet, good variety. Tea, coffee, iced water available all day for free with complimentary sweets and biscuits which could be enjoyed on the terrace at the front of the hotel. 2 mins walk to the train station Nice - Ville which is literally across the road and provides easy access along the French Riviera. 10 mins walk to seafront promenade.The staff at the hotel were very friendly and helpful.

Toilet in room was very small, however did not affect my stay.

Hotel Excelsior in Nice was perfect location for us: very near to the train station so not far to walk with big bags and great for catching a very early train. The staff were fantastic: very friendly, welcoming, warm and helpful. Breakfast was excellent: great choices and the scrambled eggs were perfect!

There was a little trouble with the lights in our room, they wouldn't dim or switch off. This was mostly fixed the next day after we let the hotel know - they would then dim but we still needed to remove to the card from the power slot to turn off the lights completely. Every so often they would flash brightly while dimmed. So a little attention is needed to further fix the issue. Otherwise the room was great!

Location excellent. Complimentary tea, coffee, water. A cosy area of reception to relax and have a drink from a small bar area. Lovely garden area in a courtyard

Hot food and hot drinks are very bad on temperature. Always nearly cold and when you ask to heat it up in a microwave, it's not an option. So very disappointed with this . Also no double beds, two singles bed are put together, which kept moving apart, and I was a solo traveller who likes a double bed.

The location of the hotel is great! Just down the street from the train station and not a far walk to the tram that takes you to Old Town. It's a nice neighborhood with bakery at corner and we found a great restaurant 3 min away. The area is quiet and the hotel is very clean. Decor is quirky retro travel design. I liked it, my husband not as much. Toilet separate from shower and vanity.

Very slow and small elevator. Two people can barely fit with a small suitcase each. You have not control over heat or a/c in your room. Just temperature. It was a warm afternoon and system was on heat. Did not sleep super well that night. Didn't try breakfast because it was quite expensive and I don't usually eat that much for breakfast.

Coffee facility in lobby at anytime was v helpful.. Breakfast was not good enough.. My booking was done well in advance but as usual when we reach the hotel all rooms are full and they have no choice for us.. We did not get rooms next to each other though I had mentioned it in the comments.. Lift is v small.. We have to climb few steps with bags for the lift n lobby..

Breakfast was not good.. They have only 1 pepper bottle which is passed to all the tables .. To go to the station there is a big slope to climb which is not possible with bags.. We had to book a cab for it

Friendly, helpful staff. Room comfortable, clean and attractive. House keeping excellent, towels and bedding regularly changed. Lounge area serves tea, coffee and water all day for free to guests. Quiet and good for meeting friends. Near the station, good for visiting other places like Cannes and Monaco and 12 minutes walk to the sea. Would recomnend the hotel.

The bedrooms need a manual because for example there was a fridge which i did not locate until the last day. Had difficulty finding the hairdryer. Buffet breakfast good, but not monitored enough, so items run out like pastries and croissants. Have to go early to enjoy. There are large steps within the hotel entrance, so not suitable for people with mobility problems to access. Overall a good experience.

Nice hotel in historic building. A block from train station. Very courteous, cordial staff. Very good breakfast with eggs, cold cuts, 24-hour coffee machine. Very good public areas.

Older renovation - room not set up for digital traveler. Unuseable small desk - no plugs and with refrigerator underneath; other plugs poorly located. Bathroom tub-shower with high stepover.

The location is perfect as it’s near the train station and a short walk to the Promenade. We were there over the Christmas period and the staff left some chocolates and a Christmas card in our room. We also got a little gift on arrival. The breakfast was really generous with all that you could want. The nicest touch was free coffee and chilled water through out the day as well as some sweet treats in the evening.

Reserve a back room if you are a light sleeper.

Hotel was very comfortable. Staff friendly and very helpful. Decor was quirky, interesting and very nice. Location is a few minutes from Train station and about a 15 minute walk to main amenities and Promenade des Anglais. Room was a good size with separate WC from shower room. Breakfast was good. Bed was a super king size and comfortable.

A minor thing but we needed internet access in relation to our return journey. The WIFI was unsecure and our protection systems would not allow access. We had to make arrangements from elsewhere.

Simple touches such as the provided metal water bottle with access to free cold water fountain and having umbrellas available when a rainshower appeared truly evaluated my stay. Breakfast was lovely. You are about a 15min walk from Prom. des Anglais and 5min walk from the nearest tram stop - all very accessible while being in a quieter area. Check in and out were very smooth with friendly staff.

Wifi was not working at the venue for the length of my stay.