Wonderful traditional Japanese Ryokan experience Situated across from the cable car at the far end of Kinosaki Onsen but there is a shuttle bus from the station for check in and it’s really an easy walk to the station out on your last day. Wonderful banquets for dinner and a lavish Japanese style breakfast one morning we stayed and a simpler but delightful western breakfast on the other day. Situated just around the corner from the best Onsen (public spa baths) in town and right next door to the second best Staff lovely and friendly and welcoming

Not a criticism but Be aware there are no toilets and showers in most rooms. You use the shared toilets and the private hot spa bath in the hotel or the public baths. This is all part of the experience so embrace it. You sleep on the floor on Futons and these and the pillows could be a bit softer would be my only feedback

Excellent location, close to 2 public baths Very good ryokan experience with guide on how to wear yukata and even provide you with the clogs! Initial location is a little far to get from the main train station but there is a bus service. But walking back to the station from the ryokan is still doable. The breakfast is amazing as they give you breakfast at another establishment. Dinner is absolutely one of the best experience! Japanese snow crab is very wonderfully made.

Reasonable price for breakfast and dinner. The location was not the closest but still convenient where it was close to two public onsens and restaurants. After getting out from the train station we decided to walk to the hotel which was very doable plus on the way there were many shops to check out! Staff was very nice and our room was spacious. I really enjoyed just chilling inside their traditional Japanese room. For those who are not comfortable to share bath with others, Tsuruya have their bath by reservation. You don't have to share with other people and only enjoy with your family!

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Good location - at the far end of town, so a little out the way if you need to walk, but close to the cable way and a nice pretty quiet part of town. Private onsen was great. Staff were very friendly - although no-one could really talk English, but they tried. In general it was very clean, quiet and as described.

The dinners were nice, but pretty much the same - woudl have been nice to get variation, and not the same either such or foods that you cook yourself. Vegetarian options are basically non-existent. if you only eat fish be prepared for a LOT of crab. They locked the doors at a certain time each night which I didn't like, I think it was 22h30 or 323h00 - we should be able to stay out as late as we need to. Pillows are made from pebbles I think - so be prepared for a different sleep, not easy to get used to.

Great location, less traffic and close to 3 great onsen, the onsen temple and the walk or ropeway up Mt Daishi. Breakfast was good both mornings of our trip. We weren’t specific enough in advising food restrictions in advance but the staff did an amazing job to serve the meals and help us for the second nights menu.

There was a window with a light that could not be turned off at night and no shade/curtain to block it out. Otherwise the room was comfortable and provided all we needed.

Great basic place to stay in a great location for Onsen. On our second night we had a larger room with private bathroom and it was great. The traditional Japanese dinner totally exceeded my expectations - the staff were so attentive and explained everything so wonderfully. It was an amazing experience. They were very kind and accommodating for me as a vegetarian, which I really appreciated as this was not the case in other ryokans we stayed in. They give you a sheet to tick any food groups you cannot eat on arrival to make sure they can cater for your dietary requirements.

The room we had on the first night was a bit small, so I recommend booking a larger room with private bathroom. Would be nice to have a lamp for nice lighting. The breakfast served at a cafe across the road was not great. It would be nice if they could serve a Japanese breakfast at the ryokan, even if just something simple.

The staff were exceptional. The gentleman who showed us around the place and explained how everything worked was a gem - spoke very good English, and even sang a traditional wedding song for us after learning it was our anniversary. Dinner was delicious (and huge!) and we were attended to very, very well. For our first stay in a ryokan, it was a great one. We loved the traditional style rooms and there's nothing better than strolling around Kinosaki in your yukata. The private bath was also great - very hot, but it was just what we needed after a full week of sightseeing in Tokyo.

The guests in the room next to us were up well past 1am being very loud- I'm glad they were having a good time, but some of us were trying to sleep by that hour. I also wasn't sold on the pillows - extraordinarily stiff.

Good location with free parking. Onsen within facility is private. Provision of bath pass for public bath is a plus.

Has to return to the property by 2300h. While booking the property, the photo of the property seemed to suggest that the dinner would serve both beef and crab. Turns out it is dependent on luck, as beef and crab are served on alternate days. Do check with property before making booking.

Closet to the most picturesque Onsen & easy walk to the rest. Yukata free to use. Great, authentic dinner & breakfast. Kind & helpful staff.

It’s worth noting that there are no showers & the private Onsen on site can only be booked in the afternoon (once per sat) during your stay. It doesn’t really matter as closer Onsen is around 1 minute’s walking distance but I didn’t understand the situation when I booked.

- Friendly and helpful hosts that explain what there is to know about Kinosaki and its onsens. - Good location at the end of the town but close to three of the onsen houses, the shrine and the Mt. Daishi trekking course/ropeway -Good food in the evening and for breakfast. They even accomodated for one of us who is pescitarian(eats fish but not meat). - Got to check in early as we arrived before check in time. There is also a cosy private bath you can book for free when you arrive.

- Nothing to complain about