Location was nice. Just in front of sea and nice promenade with playgrounds and outside gym equipment. Great axess to beach. Dinner was nice and if you want to add drinks besides water then you have to pay 5€ extra. Breakfast was ok with all regular breakfast stuff but it would be nice to have some fresh salad option as well like salad leaves, cucumber, tomato etc. Pool was opened with slides but it was not possible to use it in the beginning of may. Outside temperature was about 23 with nice sunny weather but water was maybe 15 degrees. Some kids did try to play in the water and pretty soon ended up freezing. So pretty pointless to keep that ice hole opened. Place seemed to be enjoiable for elderly prople because there were many. Our family room was big enough. First floor had large outside area with sunbeds but no view and other floors had balcony with canal and sea view. Shops are near and we visited local castle, little sealife museum and bullfight arena and museum. All of them were free entry. If you have family room in next door building you have to ask extra key card to open beach gate. Over all it was nice stay.

Amazing amazing amazing , beyond our expectations specialy the staff ,everyone are friendly and make us comfortable as much they can ,kids friendly and there is lots of activities during the stay ,and the one thing i cannot forget to tell about Manu and maria they where amazing because of them we extend our stay one more day ..manu you are amazing we will return for sure .. Highly recomended for families sure the kids will enjoy the activities and specially manu and maria ..thank you guys for making our stay unforgettable..see you soon ...

The staff were all very friendly and the room maid kept the room spotless.

The fact it is supposed to be pet friendly our dog had to be kept in the room and then walked straight out of the hotel I understand animals being kept out of the restaurant and bars but I don't understand why we could not sit outside on the terrace and have a drink with our pet other hotels allow this can you explain the reasoning behind this.

Staff was amazing and very helpful in every area, from reception to cleaners to kitchen staff. A+ The pool area is excellent, breakfast and dinner, which we bougfht included were fantastic. Everything we needed was within the hotel vicinity. Also a fenced area leading right to the beach. We got a whole apartment for the family, though they humbly title it a family "room"

The only downside was that the pool was not heated and thus a little cold in the early part of the day but in all honesty, it would be insanity to expect them to heat up a pool area of this size so it's something that was not within their power!

Great reception staff who went out of their way to help. Lovely spacious room with a balcony and sea view. Breakfast had lots of options. A lovely relaxing stay. There are a couple of good bars only a couple of blocks away, good supermarkets and a shopping centre nearby. Lots of free parking too!

The coffee and juice are truly terrible! The only low point.

Food was hot and constantly replenished The size of the 2 rooms and balconies with sunbeds. Had a refurbished room

The reception area was a huge space but was very sparse with no comfortable seating.The inside bar not very inviting, tables and chairs very tired for a four star hotel.

We had a wonderful two nights at the hotel in the penthouse suite and it was amazing. The space on the terrace is huge. It is covered with astro turf and feels like a huge garden! They supplied good quality sun loungers, a table and chairs and in one area if the apartment a chair and table for relaxing and taking in the views.

The fact they were fully booked and we couldn't stay longer!

The property was exactly what my family was looking for with plenty for the kids to do allowing the parents to sit back and relax. All staff from start at reception, life guards, entertainment, catering etc were very helpful, respectful and kind. The food on offer was of a very good standard with an abundance of choice throughout the week, there was always something for everyone’s taste, starters a mains and desserts. Very very pleased in general, a must see for any young family.

Although everything in general was to a very high standard, the only criticism was that there was only 3 lifts working from the 4 and the rooms were visibly dated and in need of refurbishment.

Everything was perfect The view from the room beautiful, Nice spacious room, bathroom nice size, The breakfast was great, so much to choose from, The pool was great, could of been a bit warmer though, lol. The Happy Team worked really Hard they were amazing, Special mention for, Lonela She is great with the children, And thanks Lonela for the Happy Team Diploma, nice I'm sure we will be back, All the staff need a pay rise You made our holiday great, Thank You.

Nothing at all It was exactly how I expected it to be perfect......................................................amazing......

Good breakfast Great pool with slides for kids Only 30mins from airport Shopping centre only 10mins walk Aquarium only 20mins walk Rooms kept clean everyday

If you don't go all-inclusive, you can't get any lunch or snacks in the hotel, not even a sandwich or chips something small. Rooms are outdated but that didn't bother us.