Great location in the inner town. The hotel was accessible, meaning that you could drive right up to the hotel to load and unload luggage. Very funky property with artsy feel. Our room was spacious and functional. The cooling system was good. The breakfast was first class and the restaurant for dinner was excellent. The staff were super friendly and helpful.

I would consider this to be a 4 star property. But still very good. Many amenities were missing - no robes or slippers, no hair conditioner, no coffee machine.

This is a lovely stylish hotel in a fantasstic location. The rooms were large with good airconditioining and a lovely breakfast with great choice. There was a problem when we check in in due to a breakdown in the system between the hotel booking system and the booking.com system. We are not expected until the following day even though |I had the booking confirmation for the correct dates. Although the hotel was full the manager accommodated us in a duplex apartment within the hotel which was acceptable for the first night before we reverted to our normal booked accommodatiuon on the subsequent nights of our stay. We also received some further compensation for the inconvenience caused. The problem we had was dealt with in an exemplory manner greatly to our satisfaction.

Lovely hotel, quite original with the crazy artwork and age of the building. Superb location to explore the old town, castle and Christmas markets and also close to the bridges to new town ( which is still very old). We stayed in the Maisonette which was spacious. The kitchen/ dining room was a great place to enjoy an Illy coffee compliments of the hotel. Staff were quick to fix a few issues when we first arrived. Lovely restaurant and bar. Schnitzel was delicious as were the cocktails. Staff very accomodating finding a table on a busy night even though we hadn’t booked.

Please etch something into the glass door between the living area and bathroom. It was closed and I walked into it and suffered a bruised head. Seriously dangerous. A Porter would have been appreciated to help carry heavy suitcases up the stone staircase to the Maisonette.

Beautifully designed hotel. Central location. There is a lively bar and exclusive (read expensive) restaurant, but the food and service is excellent. The street is busy during the day but surprisingly quiet at night.

The room was very hot at night, despite turning off the radiators. The air con wasn’t sufficient, not much more than a fan and the duvets on the beds were thick. I ended up sleeping with the duvet cover only.

Fantastic location, really cool near to Mozartplatz and Fortress.Great coffee shops recommended by lovely staff. Beautiful inside with art and lovely modern furniture and fittings. Very luxurious room with Great vibe. Restaurant has a limited menu but great quality and service. Waiters quite bossy but only trying to be helpful and were cheerful. Handy bus stop to station and airport right outside.

No fridge or tea/coffee facilities in rooms. Tea station on landing never worked but the staff did put our wine in their fridge.

Excellent location in the centre of the old city . Striking hotel, tastefully decorated with very interesting artwork and installations. Our suite was extremely well set up, with separate bath and shower. 2 wash basins, mirrors and magnifying mirror were great touches. Very comfortable bed! Very friendly and helpful staff

No fridge. A mirror point but the Bluetooth speaker wouldn't pair with my mobile phone

The service was excellent. The staff were very friendly and helpful. Very clean and comfortable hotel. Big rooms and very well heated. Excellent location.

The only negative that we can mention is that the cleaner was cleaning the room, but she was not replacing the toilet paper and the tissues, and she was not replacing also the used glasses in the room.

The location was superb! The Blaue Gans is in the heart of the old city. We could walk to whatever event we attended at the Mozart Festival and to any restaurant or historical site we chose. Our room/bathroom was a bit compact but provided adequately for all our needs. It was warm and cozy during January. Car parking is a little crazy here. There is a huge public parking lot close by- in an underground, granite mountain- carved out for a car park. Very unique! But, it is only a 5-10 minute walk from the hotel once you actually park.

Breakfast was not bad but the dining room is small and finding a seat was sometimes a little hard- overflow went into the afternoon bar area. I seem to remember that any of the other food choices not offered in the buffet were at an extra cost.

Great location. Room was very comfortable and clean. On the small size, but we were expecting this as we'd booked a small room. Loved the quirky art work. Everything of a good standard.

Despite being recently refurbished, the shower head in the shower would not stay propped up. A minor inconvenience. The hotel is on the pricy side, but our small room was reasonably priced for the centre of Salzburg.

Beautifully maintained very old building converted to a very comfortable hotel. Very clean and funky touches.

No in room info. No tea making facilities in the room but I found by accident on the floor below a little lounge area with a beautiful tea making “ station”. Perhaps a little notice in the room of this would be helpful.