room was very clean with all required amenities. pool and jacuzzi, and the courtyard were excellent. the staff were very pleasant and helpful. security was excellent and the neighborhood was quiet and peaceful. it was a perfect distance from the downtown and beaches to navigate comfortably with the road bike i rented for the trip. the supermarket a few blocks away was very handy for shopping.. the a/c worked perfectly and the room retained it's coolness even in very intense outside temperatures.

directions to find the place had even the taxi driver confused. include a better map from downtown to the hotel. the plastic plates and cutlery could be improved. the lighting in the kitchen area was a little too dim. extra lighting would help.

Josue was there to help us with everything, from places to see to getting a taxi or renting a vehicle he was there to help with a friendly smile. The room was spotless, great a/c, very comfortable bed. It was also great to have a pool that we could just chill by on days we wanted to stay in. We were within walking distance to the grocery store, and several restaurants. It was quite, peaceful...easy to get a good night's rest.

It was a bit further from the central area, so we used a taxi to get to certain places, but it was close to the necessities.

Beautiful property, incredibly clean and comfortable Very nice & spacious rooms (lofts) and pool as well The staff (Josue) was incredibly nice and helpful providing us with all we needed (recommendations, taxis, tips, etc) he knew all the good spots around town. He was super responsive too when needed (through the booking app and whatsapp) Location is a little bit hidden (3 streets from the Chedraui // main street & about 3km from downtown) taxi was around 100 pesos to get to the city center /ferry Moto taxis are cheaper and very comfortable too Highly recommend it

Josué is an amiable guy. He helped me with laundry. Also, he recommended one of the best diving instructors Manuel. Manuel has his boat and all the equipment required for diving. The property is brand new. It opened less than 1 year ago.

It's a little far away from beaches and fairy, but the price is worth it. Minor issues like no handles on the door inside and no numbers on the door. Josue promises to fix them.

Excellent customer services, clean and room, and great value!! The host always replied us promptly whenever I reached out. He arranged taxi rides , answered all our questions and even allowed us a late check-out (based on availability). There are a few nice local restaurants nearby and a big grocery store in which we stopped by daily to get yummy mangos and other fruits.

Pool was really nice Everything was clean Bed is super comfortable Aircon was good Host was nice and helpful Everything is new still Very quiet

Cooking facilities are not great tbh, the stove barely works and the provided pots and pans are pretty average. Location is far, taxi costs 100 pesos just to go to ferry terminal. Definitely recommend renting a car or motorbike.

Beautiful setting, friendly and helpful owners, pool.

A little far from the center of town, but not difficult to arrange moto-taxis.

Amazing location Super nice qnd helpful staff, Jose gave us a lot of advice during our stay thank you very much! Cleaned and cozy apartment with all furnitures you need. The kitchen was very well furnished Confortable bed and hot water

Everything was PERFECT, I’ll come back !!

Great bedroom and swimming pool

Damp inside the bedroom and shower temperature was unstable. A bit far from center but host can arrange a scooter for you.

We hat a very Good time at Casa Cielito, it was clean and the Pool outside was Perfect. The Host Josua is so so pleasant and kind, he was always a good adviser and organizer for any questions and activities.