Location near the Vatican. Quiet neighborhood. Very nice staff with one exception.

The older fellow on the desk around 1:30-2:00 pm October 1. We originally arrived at the desk at 9:30 am and checked our luggage. Young man at the desk was very nice. Checked our passports and credit card. Told us our room was second on the list to be cleaned. Check back in about two hours. When we came back the older man was telling a guest that no rooms were ready. When I stepped up and gave my name the man seemed aggravated and said no rooms were available and that we would be called. Did not even check the computer. My roommate stepped up and pressed him on the issue. He said our room was available after looking at the computer. Was quite unnecessary to go through all that.

The bar/lounge was nice, bartender friendly and quality drinks. Rooms were nice and a good size especially for Italy/Europe. Front desk staff is super -- friendly, willing to help and responsive. Location is perfect, just a short walk to the Vatican down a nice, safe street with other restaurants along the route. Looks like there are a good mix of tourists and folks on business travel. When we return to Rome, we'll stay here again.

We had breakfast in the restaurant one morning only. It's a little pricey, and the food was okay -- but we ended up looking for a more local place to enjoy a simpler breakfast of bread and cafe. Wish our view was a little better than looking at the apartment building across the street.

The hotel is perfectly located for those who want to concentrate on seeing both the Vatican and Rome. The rooms are quite spacious and well equipped. The beds are comfortable. The cleaning of the room is just perfect - the maids do their job at 5+! Soundproofing is good with the closed windows.

The breakfast is poor (only one type of cheese, croissants are "so, so", few vegetables, no porridge), and the coffee is sour and cold (especially for Italy!). Therefore, I recommend ordering a room without breakfast, and have a breakfast at the Cresci restaurant, which is just in two minutes of walk.

comfort

check in took a long time

I really enjoyed the location and the vibe of the hotel, the view from the balcony was awesome. There were plenty of the places to eat around.

When I entered the room I’ve always turned off the conditioner. But turning it off didn’t change anything - the air flow didn’t stop and eventually on the 3rd day of my stay I got cold and slight fever. I’ve asked at the reception how to turn it off completely and was told that you have to wait for approximately 20 min after turning it off. Also the safe didn’t work, which I’ve pointed out at the reception and was told that mechanic will come on the next day to repair it and no one appeared :(

We had an absolutely wonderful stay at your hotel! The location is perfect—close to everything we needed and offering easy access to all the best spots. The cleanliness was impeccable; the housekeeping staff did an exceptional job, and the rooms were always spotless. It was truly a magnificent experience, and we cannot thank you enough for making our vacation so special. We will be recommending your hotel to everyone we know and are already looking forward to the day we can return. Thank you for everything!

Great, unbeatable location for visiting Vatican sites. We stayed from May 24 to 26, 2024, a weekend. Hotel's about 5 to 7 minutes' walk to St. Peter's Square, and has nearby restaurants and pizzerias which have a lovely view of the beatiful dome of St. Peter's Basilica. Facilities are modern and outstanding, beds and airconditioning (which can be controlled in the room's panel) were comfortable. Our bathroom and bathtub combined with shower in a room for three adults were adequately sized, although the bathtub can get slippery. Caution is recommended in using the shower, and use of the shower's grab bar is also suggested when getting in and out of the shower. Breakfast wasn't lavish, but was adequate. There was a wide and satisfactory selection of breads, pastries and juices, some cereals, seeds and nuts, fruits, regular milk and lactose-free milk, about six properly warmed dishes including scrambled egg and two steamed vegetables (string beans and carrots), about five or six cold dishes including hams, salami and cheeses. The front desk and other staff are very professional and efficient. Communication in English is not a problem. There were about five different tour groups checked into the hotel during our weekend stay. There was also a cycling team checked in, participating in a Sunday bicycle race around downtown Rome. Considering the number of guests the hotel had, the staff didn't seem to miss a beat in providing the highest standards of service every time we passed through the generously sized lobby. The porters deserve special mention. When we arrived in our minivan taxi at around 10:00 pm Friday, a porter automatically stepped out to help unload our nine pieces of baggage and bring these into the hotel lobby while we checked in at the front desk, without having to be requested for help. Our bags were brought to our room five minutes after we got into our room.

Nothing.

The friendliness of the staff is remarkable. They make you feel welcome frome the very first second and are always happy to help and assist. The room was spotless, extraordinarily clean, and very comfortable. They put a lot of thought in even the smallest details. Breakfast was great, many different options. I also had unexpectedly been upgraded from a junior suite to a suite, which was a nice treat. Thank you, Starhotels Michelangelo, for a very pleasant and fantastic stay!

Nothing. Everything was great.

Breakfast was great and they also had a whole selection of gluten free breakfast items on request. A variety if sweet and savory items yo choose from. Bed extremely comfortable. Bathrobes very much appreciated. Great location well connected to amenities and transit.

Pillows could be fuller. Room felt tight. The couch/day bed wasn’t necessary and took up too much precious room space. Coffee at breakfast was terrible tasted stale as if it had been sitting for hours.

We had a very quick reply about her requests, every staff helped us and were very friendly towards us. We had a very nice room and an upgrade for free with balcony and view to the Vatican City. Clean room, clean sheets, responsive staff and neat location, 5 minutes max to the center of Rome, plenty of restaurants and stores around. Would come back and recommend this hotel.

They charged me for a bag of chips 🫠