Nice small hotel near the historic center. The room was clean, spacious. But there was no table and chairs where the three accommodated guests could sit. Unfortunately, the air conditioning did not work as it should in the heat, it turned off completely at night, it was difficult to sleep. Breakfast sufficient. Parking in the central underground car park approx. 400 m from the hotel. We would certainly appreciate it if the hotel offered at least two parking addresses for next time, so that we don't have to wander around the city in traffic looking for suitable parking. The city is beautiful, with small streets and driving a car in rush hour is not easy.

However, the room lacked a table and chairs where the three accommodated guests could sit. Unfortunately, the air conditioning did not work as it should in the heat, it turned off completely at night, it was difficult to sleep.

Beautiful old building with all the modern conveniences. Spacious rooms and very comfortable. Close walk to restaurants, shops and tourist spots. The staff were excellent. So helpful and kind.We had to leave very early before the breakfast time, but it was set up. My parents (need to eat with medications) offered to pay for a coffee and croissant. The staff kindly let them have a coffee and croissant no charge. It was a simply kind gesture that will always be thought off.

Nothing

Helpful staff, excellent breakfast, comfy bed, spacious room, good location for sightseeing and best restaurants, staff generally helpful, very clean,the property is a magnificent historic elite palace

The toilet cubicle on the other side of the bedroom from the bathroom so you have to move to wash hands. A small sink in the toilet needs placing. The phone fitting to the wall was broken but despite a promise to fix it nothing was done. Window curtains not well fixed.

The buffet breakfasts were very good, with fresh fruit, scrambled eggs, bacon, crepes, pancakes and delicious bagutte and croissants. The location was excellent, within walking distance of the station and the various Roman antiquities in Nimes. Our room (prestige Queen room) was super;equipped with a coffee maker and with an outside terrace. The bed was very comfortable. The reception staff were very pleasant and helpful.

Nothing bad to report

The staff was very friendly and helpful. It was the most comfortable bed during our entire France vacation. The room was very spacious and the location was very convenient. The parking garage was just a 5 minute walk away.

Our room faced the courtyard, and we could hear guests at night sitting in the courtyard talking noisely. Luckily they finally went up stairs before we went to sleep. Sound definitely travels in this hotel.

Spacious room, was quiet, had a balcony. Friendly, helpful staff. Was walkable to sights and restaurants. The hotel was close to the Place des Esclafidous with nice restaurants. The elevator was spacious.

Bathroom was open to the bedroom on one side with a separate toilet on the other side of bedroom with no basin in the toilet room so had to walk to the other side of the bedroom to wash your hands.

Very friendly staff who are more than happy to help with advice on where to go ( including booking restaurants). The rooms are also very clean with a/c which helps.

The hotel provides breakfast. However whilst there are good restaurants nearby it was a shame the hotel itself does not offer more food ( although there are drinks). The newly refitted rooms are very smart but the flush on the toilets need sorting as they don’t always work.

A perfectly lovely hotel with a stunning inner courtyard. The hotel is very close to all the main sites and the train station. The hotel has a lovely bar and the staff were professional and welcoming.

The breakfast was quite expensive and although perfectly acceptable could have been better for the money. On one day there wasn't any breakfast despite me being there before the time they claimed to finish service however it wasn't a huge issue for us and I am sure they would have made us something had we asked.

The hotel is built in a wonderfully restored medieval structure. It is central and within walking distance of all main touristic attractions. Plenty of lovely places to eat around. The staff is competent and knowledgeable. The breakfast is continental and diverse with warm food, pastries, fresh bread and fresh fruits.

The area feels a little unsafe at night.

Location was near to centre of old town easy for getting around Nîmes. Staff were exceptional particularly the 24hour desk service. Cleaning staff were exceptional. Cleanliness of room was superb. Breakfast was a good variety of continental breakfast, eggs and bacon as hot option. The staff were quick to sort out an issue with the bath tap.

The area was a bit dodgy in the evening. I wouldn’t recommend it for a single traveller but the hotel itself was very safe and secure, with 24/7 staff at the entrance. More options of hot food would have been good. The bath was a bit narrow so could have done with a grab rail.