Location was great! Lovely surroundings and river walk. Staff friendly and helpful. We had everything we needed in our apartment and it was nice to be given fresh milk. It was a hot day when we arrived so we were pleased to have air con. Thermal pool walk was just a short drive away and we had a soak in a spa pool there afterwards for 20 mins. for a small fee (quite basic but relaxing; nice to be in "open air" spa pool) The golf course at Turangi is just a few minutes away and is great value.

I prefer a softer mattress. I would have liked a shower with a hose (not fixed head) However the shower was strong and hot.

Our unit was very spacious and had a full-size refrigerator, oven, and all the basic kitchen implements, and a comfortable bed. The community bbq grills (propane) were kept very clean, and the laundry facilities came in handy for us. The grounds were well-maintained with lots of flowers everywhere, and there was convenient parking next to each unit. If we were fishermen, we surely would have also taken advantage of the onsite Tackle House.

It wasn’t an issue for us, but be aware there is only 1 washer & 1 dryer. The separate toilet room was quite small!

We loved everything about the lodge, particularly how spacious it is, which was really lovely when we were travelling for a few weeks. It had everything we needed - the kitchen was actually far better than we had in all our other similar accommodation, which was really handy. We stayed here while doing the Tongariro crossing, and it would be a perfect location for others doing the same. Also a nice peaceful place to come back to after a long day outdoors! Would definitely recommend!

Nothing!

Stunning gardens and excellent facilities, eg. barbecues, laundry. Spacious rooms and lovely deck.

The unit and kitchen is clearly set up to be cooked in. We came intending to cater for ourselves for 5 nights. But it was more difficult than it should have been because the utensils etc are minimal and ineffective, eg. a peeler that barely peels, knives that are blunt, glass cutting boards that are awful to cut on, cheap frying pan that everything sticks to, and only half an old scourer to clean it with. The property would rate as excellent rather than good if the kitchen were addressed.

The lodge was great. The location has beautiful landscaping, we had a table and two chairs outside on the deck with trees and flowers nearby, birds and bees and butterflies all around, it was lovely. The room was spacious and clean, with a sitting area, kitchenette with table and chairs, a separate bedroom and large bathroom. This was the first time we encountered the lovely New Zealand custom of providing real milk for guests. As a tea drinker I really appreciate this gesture, tea tastes so much better with real mik instead of half and half or that artificial coffee whitener. We would encounter this many more times on our trip but this was the first, so really memorable. Parking was right next to the cabin, very convenient.

Our neighbours were a bit noisy, having their door open with the TV sound way up. That's not the lodge's fault, of course, and we decided not to complain but to enjoy the beautiful setting instead. That's pretty much all I can come up with, we would stay there again without hesitation.

We didn't pay too much attention when booking this accommodation, as we just wanted a place to rest for a night after the Tongariro Alpine Crossing and before driving to Wellington. What a lovely surprise this place was! I absolutely loved staying here - spacious and clean rooms, a comfortable bed and a covered terrace in front of the apartment. Even though we didn't get to use the kitchen, it was supplied with pretty much all apliences one would need. Some details I appreciated and haven't seen before were the parking spots next to every apartment and the Netflix account the apartment had for guests. The gardens were pretty and well kept. However, I have to admit that what helped tremendously with my experience at the Creel Lodge hotel was the beautiful and incredibly friendly cat that decided to make us his friends and waited for us to wake up the next morning in front of our door.

This place is just perfect. Much better than phots. Spacious, smart, pristine, incredibly practical, great kitchen, comfy beds, super shower, good living room with Netflix TV etc. Excellent cafe on site and by the river including near a swim spot. Beautiful grounds. Just loved staying here. Magnificent motel, and outstanding value too. Highly highly recommend including for Tongariro crossing etc.

Nothing

The lodge was beautiful and we instantly felt relaxed. It's set in beautiful grounds and a great location for the car park for Tongariro crossing. We don't fish but there were great facilities for fishing. Wish we would have stayed a lot longer the kitchen had everything you needed to cook meals as well as having outdoor BBQ areas.

The mattress was very soft, we prefer a firm mattress but understand that it's personal preference.

Place was perfect. Woken up by symphony of bird song every morning. River walk is right outside and is fantastic. We hired bikes and did 16km around the river. Visited hot springs outside of Taupo. Lodge had everything we needed for a couple of nights.

Didn’t like that someone came in to ‘service’ the lodge when we were only staying for two nights. We had all of our belongings out and it really didn’t need doing.

Driving into this motel, the first thing that jumped into our eyesight was their clear and beautiful garden, which made it different from any other motels we have stayed in NZ. Besides the clean and cozy room, the staff's professionalism was outstanding - they took excellent care of our belongings when we accidentally left them behind during our early departure. Their honesty and responsibility truly impressed us.