Stunning location with view / balcony looking out over waterfront area

When booking in we got offered a room upgrade which we turned down, then the upgrade price was dropped and we turned it down again and then finally we got the upgrade for free as that was the only room they had available anyway. Sneaky behavior we thought, trying to get us to pay extra for something they had to give us anyway! But wow, the upgrade was to a fabulous room.

The location of this facility is wonderful. Our room had a waterfront view of the inner harbor with a large size balcony. There were all sorts of water activities to view including seaplanes taking off and landing, water taxies, ferries and sail boats. The view is very nice at night too with the nearby lighted draw bridge and hotels along the shore. Our room was very large with a full kitchen and amenities. Free underground parking is included and pretty much everything is within walking distance. Wouldn't hesitate to book again the next time we visit Victoria.

The facilities do not include an onsite restaurant, pool or workout room which is not a negative for us but is worth mentioning for others who might like to have those services available to them.

We were able to walk along the harbor and the activities we wanted to do were easily accessible. The whale watching and seaplane were only 5 minutes away. Red Fish, Blue Fish was also only a 5 minute walk and worth waiting for the fish and chips. When we asked staff about getting to the Butchart Gardens they were able to give us good advice.

Nothing I didn't like. For the future, perhaps staff could suggest activities we should put on our list of things to do upon arrival.

An incredible view of the Victoria Harbour if you book the right room. Parliament Buildings lit up at night were spectacular. Everything within easy walking distance, and if not, lots of harbour ferries. No restaurant, but lots of variety close by, ranging from quite sophisticated to great fish and chip trucks. Generally quiet. Staff friendly and helpful.

Missed having air conditioning. Had a great patio and tried to get the ocean breeze through the big windows, but when the larger ferries in the harbour came and went, a strong smell of diesel fuel came into the room, so had to close the windows. Didn't use the patio. A shame as the view was so grand.

Stunning views facing the harbour and very convenient location. All aspects of the suite, including the layout of rooms and other features, were thoughtfully designed. Also, very friendly and accommodating staff.

It seems all hotels in Victoria are very expensive. It is not a city where you necessarily get value for money when it comes to accommodation. The Victoria Regent Waterfront, which is a very nice hotel, does not offer breakfast (there is no restaurant) and there were no work out facilities. But I am not sure that it would be any different for other similarly-priced hotels in the area.

Location was awesome! We were able to walk all over downtown Victoria, and had easy access to food, drinks, and activities. We didn't go for the waterfront room but was great to be able to walk outside and be right on the water. Bed was insanely comfortable.

The hotel and the room themselves were just fine - nothing too noteworthy or special, but balanced out by the awesome location!

Location was amazing, even though it was the city viee, the patio was nice and large and we had a peekaboo view of the Legislature. Walk out the front doors and you are right in the middle of Old Town. Lots of places to walk to. The building was quiet,beds were comfy.

The pillows were quite over stuffed. It is nice to have a variety of pillows so everyone can find what they like.

The location cannot be beaten. Except when we went to the Butchart Gardens and the next day drove around to see more of the city, we did not need to drive: we walked. But no need to walk far! The staff were first class; knowledgeable and helpful. Overall, a great place to stay. My wife wants me to say "It was a nice room and comfortable bed." Victoria is a great place to visit as are the Butchart Gardens.

I'd have given a 10 rating but I never do! Sometimes the hotel does not live up to expectations. This one did.

location is amazing for those without a car and for those with a car the underground parking is secure and easy to use and access.

the only complaint I have and it’s easily ignored with the nice kitchen that was in my room is the lack of a breakfast bar of any kind and no complimentary snacks or refreshments. they have a great place, amazing location with wonderful staff and if the reopened their kitchen they would be an honest 10 across the board. also great selection of kitchen items were provided and the room is very well equipped with everything but no tea kettle? I found that a bit odd in a very British like city.

We really appreciated the quietness of our room, the sense of privacy, the balcony was a nice touch . Accessible to the wharf was what we wanted. The location couldn’t have been better.

Would have appreciated an in house restaurant or one attached that offered breakfasts, found many close by, but even a directory of places that offered early morning breakfast would have been helpful.