I have now stayed at 3 different Kottayam hotels. The other 2 were more expensive and I was worried about whether Daan Orchid would be clean enough since the cost was less. From the time of check in until the time of check out, the staff was very helpful - especially Varun. I was so relieved to find that the hotel and room was very clean with no smoke smell. The AC and fan and TV worked perfectly. The housekeeping staff did a good job and the kitchen has great food. I did not ever go down for breakfast buffet but I did room order and the Sambar is the BEST I've had! I even had to ask for special order for Dal for my son to be made with less oil and spice and they did it perfectly. The room was not only clean but it was also comfortable and I will definitely stay at Daan Orchid on future trips to Kottayam.

No knobs on bathroom door or wall to hang clothes when showering. No refrigerator in the room BUT I did not pay the price for an upgraded room with a refrigerator.

Very comfortable stay. The front office staff are very friendly, polite and very helpful. Room is very spacious. Quite large. 22'×12' and clean. Bathroom is very clean. Perfect aircondition. The location is in the centre of the town so that accessibility is not a problem at all. They have a nice restaurant and the breakfast is buffet. Three kerala specials with tosts, tea/ coffee are approx.INR.400 for 2 pax seems good. If a tea kettle can be provided with tea/coffee/sugar sachet it would be a great help for the guests. All over the stay was very good.

Nothing

Centrally located, close to the KSRTC bus stand and commercial areas. Very friendly staff and an informal atmosphere. Rooms are clean and spacious.

Although clean and spacious the rooms are a little run down with use. When you turn on the shower the tap also remains on resulting in less pressure. The breakfast spread was local cuisine and tasty, but limited spread.

I have to tanks all the staff very kind professional and ready to help for any extra need. The hotel is perfectly located in the center but in a calm and silent road. Bus stop not far. Much appreciated the cleaness of the room and the cleaned bed and towels A good stay thank a lot

Doors should be re newed

Rooms are very big and spacious. Clean toilets. Staffs are really good. I had some issue with my booking but they listened carefully and didn't show any sign of anger. I appreciate their calmness.

Location was a constraint for me. Otherwise everything is good.

Excellent service and courteous staff was available all time to fulfill the requirements. Very clean and spacious rooms. Rooms are all having new look with excellent positive ambience. Highly recommend to all travellers

Excellent service Timely delivery of service request Superb interiors

A nice hotel. Friendly and helpful staff, clean, comfortable bed, good hot shower, located in the centre but on the side road so away from all the traffic. Over great value.

Internet is working but unstable on occasions.

My stay at this hotel was perfect. The room was clean, spacious, and the bed very comfortable. The team is great. They were helpful, providing useful advice, and attentive. I thank them for their kindness and professionalism. I highly recommend this hotel.

The location of the hotel is great. Its close to the bus stations but also not too far from the boat jetty. Restaurants and the city center is very close as well. The rooms are spaceous.

The bathroom could be cleaner.

Very kind and helpful staff. Arranged and accomodated every request. Even a late hour cleaning. Pretty comfortable. Arranged cabs/autos for our guests. Helpful with all information . Loved the service.