In earlier years the breakfast was free and in the main hotel building, and this time it was next door and a modest fee was charged. It is quiet in itself, but it is next door to the local small plane airport so during the day (not night) you can hear some planes. but not bad. It's walking distance to the beach and near the main tourist stores area, but not so close that the noise is a problem. This long message covers both my pro and con thoughts about Real del Mayab.

Everyone was so caring and friendly. They allowed us to check in at 1 am because our flight was delayed. They also have a small bakery/brunch space next door, where the prices are so reasonable and the food delicious- we ate there every day. The rooms are comfortable, clean and it’s quiet not like the rest of PDC. It’s also very central, 1 mean from taxi station, 5 min from ADO, 3 min from Playacar ect.

Just the wifi was very poor upstairs, I could not work and had to hotspot and use roaming but besides this, everything was really great.

The staff was very friendly, especially the lady in the kitchen was very helpful and spoke good English. The breakfast for 100 pesos was delicious. The hotel was central and close to the beach, restaurants and main tourist areas. The parking was very convenient right in front of the hotel. The room was a nice size. The free filtered water was nice to have. We will be back and I definitely recommend this nuce hotel for budget conscious travelers.

The water in the shower was not consistent, sometimes only very bot water cane out, and sometimes no water came out, but that was during the busy periods. Just a recommendation, it would be nice to have one English movie channel and one English news channel on the tv, as all channels were in Spanish, except MTV, the music channel.

In past years at this hotel there was a breakfast available right there for free or minimal price. This time there nearest (continental type offering) was next door and was not as extensive in options. I'm not sure whether it is affiliated or not. There is a taxi stand at the end of the block so cabs were easily obtained day or night at any hour.

Not their fault, but it is located next to the smaller planes airport, so during the daylight hours you could hear them taking off sometimes during the day.

The owners are so friendly and their little restaurant next door is so delicious! The beds are comfy, the wooden furniture is beautiful, the blankets and curtains are lovely cotton with earth shades. The hotel has a giant tree in the center courtyard where you can relax. It is quiet so no street noise yet well located. We could walk to the bus station and ferry dock as well as to the collectivo station to go to Cenote Azul and Punta Esmeralda. The price point is also excellent.

Nothing

Location was good, close to everything you need but quiet at night. Bakery next door serving brewed coffee...nice! Hot water worked, it just took some time to get there!

Beds and linens were decent and clean but are showing their age too much. Room size was basic standard, decent for just sleeping. Wifi did work, but seemed spotty in the evening when all traveller's were back in their rooms??

Great value small hotel steps from the main shopping center/pedestrian street/beach yet very peaceful and quiet at night. Appreciate the working a/c, clean facilities, free drinking water and friendly staff. They were able to accommodate our request for a parking spot. Also had a nice breakfast at the little restaurant next door.

The pillows were relatively flat and hard

My partner and I stayed here in November for a few days. Great position as it is close to the ferry terminal, bus terminal and beginning of the Quinta Avenida. Really quiet at night. Clean and big rooms with big bathroom where we managed to wash our scuba equipments (we are divers) and let them dry on one side of the room. One of the best thing is that they have water for free for clients! Mattress was a good and hard one. The room can be really hot but it had air-con and fan on the ceiling which helped really a lot. We booked a whole day trip to Chichen Itza through the reception of the hotel from one day to another and they picked us up exactly at the agreed time in front of the hotel. Lots of taxis in front of the hotel too at any time of the day. Small fridge, hangers, locker, towels, soap bar and shampoo locally made and available in the room

The heat in the room at night was too much (I don't like to have air-con on), and the window was not enough to bring fresh air in. No possibility of having breakfast (which is something that I usually appreciate), but it looks like they stopped making breakfasts when covid started

Friendly staff. On site parking. Cheap breakfast, $100mxn per adult buffet style. Close to beach but you have to walk through the mall and fight your way through the vendors to get there.

Beds were so uncomfortable and the pillows were very flat. AC didn't really work. Fan was broken and set to a very slow speed. Multiple lights were out in the bathroom and bedroom. Constantly flickering. TV had very limited channels. Staff was aware and didn't offer to fix or were unable to fix lights.

Spacious room with accommodations of a roomy apartment. Amenities in the room were more than adequate. The air conditioner in the apartment kept the temperature nice and cool. The room was very clean as well. Parking was available in front of the hotel but with limited parking spaces.

Not much to complain about except for the early morning noise of the taxi drivers talking and sometimes playing music loud at 6:30 am. With the windows closed you can still hear the ambient noise from the street below.