Location was less then 10 min to universal theme park. Starbucks on the opposite corner which was amazing. Close to a Grocery and Walgreens which came in handy on our trip. The property is clean and quiet, we never heard our neighbors cars or doors opening, we only heard the big Garbage cans moving on 1 week day visit. We stayed for 3 nights and I honestly could have stayed more. They had plenty of blankets and pillows plus an extra set and lots of towels and soap in our Double Queen room. This was a welcoming family hotel. It felt safe and secure no Homeless or other activities happening that would discourage our stay. We plan to book here again. Queen beds were really queen beds they were so comfortable this was another reason we will stay again. Walk in shower high toilets. Mini fridge no coffee maker maybe I needed to request one? Hair dryer and iron. Plus iron board. Plenty of seating and charging ports some of ours didn’t work but 3 out of 6 was good. Lots of plugs for the other electrical items. We had nice lighting which could be dimmed and brighter such a nice option. Put up your no maid service sigh or they will come in and tide up we appreciated that first day clean up then I hung the sign.

The parking, one way in and one way out. Don’t pull in just back in. The guys were amazing and even ran out to assist those who didn’t know how to back into a stall. You are cramped if your doors opening wide just be mindful of your neighbors. Honestly I’ve parked worse places in LA so this was do able for the location and the room.

The location was really great; we were able to walk to Universal Studios in about 20 - 30 minutes (there is easy access to the free shuttle at the bottom of the hill if you’d like too). There were also a few stores and small food places within 5-10 minutes of walking. The staff was also very friendly; even though their check in time is until 10:00pm, they were extremely kind and understanding and waited for us to help check us in after that (we just called them ahead of time to let them know our flight was sadly delayed). The room itself was also very modern, clean, and comfortable! Even though we forgot to hang the service tag on our door, they still came and cleaned our room on our first day. It was always nice coming back to a freshly cleaned room! We can absolutely see coming back and staying here again in the future!

For the type of stay (this place has a more motel type of appearance from the outside), there’s not much we can think of in terms of what they can change.

I recently stayed here and I was glad choosing this accommodation. The location is very practical, just a 15-minute walk to Universal Studios. The room was clean and the shower was large and comfortable. The hotel offers parking, although I didn't use it as I didn't have a car. The staff at the reception were friendly and welcoming, which made the check-in process smooth. The internet connection was very good and stable! Having a car would be more useful for getting around the city more efficiently, so just consider that! Overall, I was satisfied with my stay and would consider staying here again if I'm in this area.

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The receptionist were really friendly, and the room was really nice. Wide spaces and close to the Universal studio( within 10 min drive). The location is near the highway so after exiting it you can find it quick and don't have to face the LA traffic. They even got some muffin for breakfast after 7am. Wifi is good and the place is clean. Would definitly stay here again if I ever want to go to Universal studio the second time.

The entrance of the place is a bit small so it's quite easy to miss. Since the AC is right beside the bed so it could be somewhat noisy at night.

Everything!! The Staff was absolutely amazing, beyond kind, had a wonderful sense of humor, and genuinely cared. It was refreshing! They are currently working on renovations but there was no noise & they even called to check on our arrival time and to make sure we found the second entrance when we got there, had parking right in front of our room. Handed out water & snacks & utensils when out door dash failed to bring us some lol Then gave us a late check out when we slept in a bit more than we hoped! Over all, everything was beyond wonderful! We walked everyday from the hotel to universal and felt safe and comfortable, there's tons of food and shopping within walking distance as well! We cannot wait to come back for our next adventure!

There was nothing we didn't like. Everything was above & beyond what we wanted & needed! There are no negatives at all! We highly recommend this hotel!

Everything. Lots of little touches. New and remodeled interiors.

clean, spacious, comfortable bed and so quiet I slept so well. The shower was always hot with great water pressure. the coffee making and fridge were a bonus and really nice toiletries. They even had hair conditioner which is unusual. A lovely english pub across the road with 5 dollar happy hour on pints from 3pm - 7pm. walkable to metro 15 mins and universal studios 25mins including 5 min free shuttle at the end. check in and out went smoothly and the staff were really helpful with questions and maps etc. I will definitely stay here again. vivian’s cafe across the road also nice and supermarkets eateries all walkable.

nothing, everything’s perfect

The property is very cozy. After several days in big chain hotels, it was nice to find someplace so personal. The property is centrally located, with I-5 very close, and shopping and some restaurants within walking distance. Universal is literally 5 minutes away. The staff is especially accommodating and pleasant and work hard to keep the rooms very clean. They also have a large rolling gate on one side, so vehicle safety at night was not a concern.

We like everything about the property

I love how private it was and they had security on site and they closed the gates at night. That way you know you are safe. (They’ll open if you need them too). ITS SO CLEAN! You could just smell the cleanliness when you walked in. The beds were super comfy and it was only a 5 min drive to Universal Studios. (15 min walk). They have a great shopping area, and amazing food on the same street. Honestly, it was all around a great stay and I would love to stay again.

I was pleasantly surprised when I entered the door of my assigned room. Although this is an older establishment, it didn’t have any of the old smells. Also, housekeeping did a fantastic job of daily upkeep. Everyone who works there is very kind and conscientious. I will definitely stay there again.

Not necessarily something I didn’t like. I just noticed that my door needed just a little bit of repair at the bottom edge.