Staff were very friendly. Room was large, comfortable and had great facilities. The views from both the room and the restaurant were stunning. The breakfast was great with hot food - bacon, sausages and fried tattie scones - as well as plenty of veggie options. The orange juice ran out, when I asked for it to be refilled they did it very promptly with a smile. And they had a nice cat called Archie who can be found in reception.

Some tiny observations that could make it better and would not put me off staying again. Very minor things with the room. There were a couple of spotlights out in the bathroom and the carpet in the room was also looking a little tired. Could also hear the person in the room upstairs sliding drawers open and shut. The music in the hotel bar at night was also a bit on the depressing side, they could have done with something a little more upbeat.

The location in the suburbs of Fort William is excellent for exploring Scotland. The check-in process was quick, and the staff was very informative and friendly. There are plenty of parking spots in front of the hotel to leave your car overnight. The view of the loch during breakfast will make your day. Breakfast offers a variety of food and drinks, all tasty, and the staff is friendly. The room was clean and spacious. The additional heater was useful for quickly drying our clothes. The beds were very comfortable, on the firmer side i would say.

the warm food was consistently too cold each day, so it would be good to make some adjustments

Lovely big room with everything you need including comfy bed. Booked room with no view which was good for me as away from the road so bit quieter, due to early start for hiking Ben Nevis, but was able to take my morning brew (tea coffee facilities in room, just took my little thermos cup) across the road and down by the Loch. Lounge, restaurant and bar all have Loch views to enjoy and ample car parking. Only about a mile or so from town high street, which is more then walkable. Relaxed and homely feel to the place. Early start on Saturday morning so out before breakfast started but hotel provided a packed breakfast bag (bottle water, juice carton, fruit, energy/protein bar etc) which was perfect for me. Breakfast on second morning was more than ample, with a mix of cold foods, cereal, yogurt, fruits and hot buffet, eggs, sausage, bacon, haggis, beans etc with toast and tea/coffee to order and plenty juice. Had the dinner specials both nights in the restaurant and really enjoyed them (I can be a bit fussy with my food), and the chocolate tart dessert was well earned after Nevis and made the cold and pain worth it.

Nothing worth noting.

The front bedrooms of the hotel have lovely views across the loch as does the restaurant and some of the reception bar areas. The main road does run in front of the hotel but we didn’t notice any noise at night. Plenty of parking and good WiFi . The hotel team are very friendly, efficient and responsive. The rooms are clean, comfortable, tastefully decorated and look like they have recently had a partial re- furbishment. The bed was very comfortable (super-king) and the sheets and towels nice quality and soft. Everything was very clean. The shower over the bath was the best of that kind I think I have ever had in a hotel! We had a small balcony and had a bit of sun on the day we arrived so could enjoy sitting out. The meal in the evening in the restaurant was very good, and there was plenty of choice for breakfast. A great range of whiskies in the bar to sample too! We would definitely use this hotel again and enjoyed our one night stay.

Nothing

The views from the Coffee room, Restaurant and bar are amazing and the staff will always sit you at a window table if there is one free. The food was amazing and an excellent selection on the menu with a special each night. The bar had an excellent selection especially of gin and whisky. The prices across the hotel for food and drinks are very reasonable and it was great to sit in the evening with drinks and look out at the view. The Room we had was in the lodge with a loch view and was amazing it was so nice to be able to sit outside in the morning or evening and watch the world go back. There was plenty of space in teh car park and I even noticed some charging points for electric cars.

There was nothing I did not like about this booking, everything was great.

Location was great, lovely room and reception staff very helpful. Breakfast was a bit late for me on first morning due to an early morning start but hotel offered a breakfast bag including water, juice, fruit, snack bar etc which was perfect. Breakfast the second morning was a variety of hot and cold options with plenty to fill up on. Great little lounge area looking out over the loch to enjoy a quiet cup of tea after a long day.

Differing styles of restaurant staff. On the first night the staff were ok but on the second I noticed quite a difference. Even just being advised of soup of the day, which was actually lovely, and completely missed the previous evening. Staff waiting at the rear of the dining area but unable to subtly get their attention.

Simply perfect, the maintenance is really very good, everything is kept to a very high standard. There are a few little features like heaters and a nightlight in the bathroom that really just made the difference. We have stayed in 4, 4 Star hotels on this holiday and the Clan Macduff is by fare the best! The King with Balcony that we stayed in also had a smart TV which was a lovely touch.

I really tried to find a complaint but the best I could do is an out of place old fan in the dining room. Ideally this would be replaced with a stainless or brass fixture. But I mean that really is all I could find. Such a lovely Hotel through and through!

Good stay at a comfortable hotel - slightly older property, but well maintained. Amazing views from common areas, breakfast room, etc. The room was very spacious. The bathroom was roomy, well appointed and updated. The breakfast was plenty, but I expected catered hot breakfast portion. Plenty of options to choose from - cereals, juices, toasts, yogurt, croissants and pastries, etc. We had a comfortable stay.

There was an unpleasant odor in the room. It wasn’t bad enough that we had to change the room. We were only staying overnight as a halt on our road trip. I reported to the front desk at the time of checkout. They said that they would check, but I thought they would inquire more about the nature of the odor, where in the room, etc., but they didn’t. So I don’t how seriously they took my comment.

Friendly and helpful staff who went the extra mile to ensure you had a great stay. We arrived much earlier than check-in time and were immediately welcomed and offered refreshments and a seat in the lounge area. Restaurant staff all worked hard to provide great service. Good breakfast with wide variety of food choices. Modern hotel, thoughtful room layout where everything worked. Great views from our bedroom.

If you're staying for a few days the dinner menu would benefit from more frequent changes and more vegetarian options.

We loved it all .what a wonderful place .staff go beyond . The food is amazing .excellent choice for breakfast .we had a meal in the restaurant .. .very good choice. All home cooked . Good value for money . Drink are reasonable prices too at the bar .staff so helpful & friendly .rooms lovely .if you get a balcony room .gorgeous view to the Loch.. beautiful views, too, while in the restaurant & bar . Highly recommend for people to come and stay here . We be back . Thank you 😊