The hotel is very clean and cozy. There is also an underground station very close to the hotel. It is also a walkable distance from the Schonbrunn Palace. The breakfast is good and it fulfils the expectations.

The hotel is located on a very busy street, so it could be difficult to take a taxi from there. Actually, I preferred to go the central station by underground. It is also quite far from the city centre. However, there is an underground station very close to the hotel. It would be also appreciated, if there is a minibar (small fridge) in the room.

The room was very clean and well presented. The bed was comfortable and bathroom excellent. The 24hr check in was great for me. The breakfast was fabulous.

The room had no tea/ coffee making facilities and only one glass for drinking the tap water. The free coffee/tea from the lobby was only available from 3pm-10pm and cups couldn't be taken to your room. This made this lovely hotel seem very restrictive and not so welcoming as it could be.

The staff team, the facilities as well as the breakfast food were incredible! Despite being far from the city centre, we could easily walk to the subway and within 15min find ourselves in the centre. Located in a safe neighbourd and surrounded by supermarkets, plenty of (good) restaurants to eat.

Perhaps the fact that we couldn't take our coats/jackets to the breakfast room and we did not understand why. We went during April and in the early morning we were cold and had to ask if we could go get our coats and bring it inside the room, which the staff kindly approved.

I enjoyed very much the accommodation at the Hotel Lucia, very nice/professional/kind staff that always helped and answered our questions. It is very clean, cozy and you can go very easy at any place to visit (the subway and also the tram stations are near). It is not a minus but for my taste i could enjoy more variety for the breakfast.

The room was spacious and very comfortable. We were satisfied with the cleanliness and the staff was very kind. The hotel is very close to the public transport stations, namely U-bahn, and it is in a walking distance from Maria Hilferstrasse.

The breakfast could have had a bit more options. It didn't bother us that much, but I feel I should note that it was very loud outside the hotel - we could hear planes landing throughout the day when we were in the room.

Breakfast was great, hotel and rooms cosy. Overnight parking on streets a bit stressful for one night, one night we parked in a designated parking lot. Room was surprisingly quiet, given the mid Vienna surroundings. Wonderful location - short travel with u-Bahn or with a tram to get to first district.

Hotel is located very close to the metro station so you can reach city center really fast. This is in my opinion the greatest advantage of Hotel Lucia. Also, it is very clean. Rooms are spacious and beds are comfortable. Staff was nice and ready to support. Evrything you need for a comfortable stay.

Brekfast is very tasty, but could be more diverse.

Very nice hotel to stay at when you wish to explore the city. Schönbrunn is at walking distance and there are several metro stations nearby to take you to the city centre at short notice. The personell was very friendly and thinking along, also providing great tips for good restaurants nearby the hotel. The room itself was very spacious and very clean. It is also wheelchair accessible.

Nothing.

clean, enough room, great wifi to work, amazing breakfast(perfectly cooked eggs, smoked salmon, best cheese versions, freshly baked variety of breads and good coffee) we miss it already! the shower is great, hot water right away with good pressure. location is perfect just 10 min metro ride from our place. staffs are great too, you can get good restaurants advice and they are very knowledgeable about touristic places, I ear dropped once in the lobby they explained very detailed. all in all it was way better than we expected. Good work Hotel Lucia, thanks for everything.

I was going to have a private call and couldn’t take anywhere as it was very personal. The reception would have taken an initiative and offer a place for half an hour. We asked for late checkout and first one person said it would be possible and advise us to ask on the day. however when we asked, the receptionist refused the request without even checking the availability. overall it was disappointing but as the hotel delivered what they were supposed to do,we still give 10 score.

Amazing location, close to metro station and tram stop, spacious and confortable room, very clean, very good breakfast

It is very nice to have hot water and tea in the hall for free, but as they are available only at certain timings in the afternoon, I would just suggest to add a kettle in the rooms instead.