So much here to say! Upon arrival the very generous host presented us with an upgrade to our room, which gave us a beautiful view of the mountains. He took time to explain the local attraction, the Charles Kuonen Suspension Bridge, and that we should do it the next day, as it was after 15:00 when we arrived. We were shown to our accommodations and told about the dinner options for the evening. At dinner we were serenaded by Marco (the owner), who is an experienced musician, playing two keyboards and a trumpet. He was extremely entertaining! Marco shared a drink with us and chatted with us until we were ready for bed. Breakfast was a lovely buffet with all the traditional items. We were able to check out and leave our backpacks with reception while we took our hike. There was an additional staff who was also very lovely. The hotel was very close to the bus/train station and the entrance to the hike. There seemed to be a lot of locals who came to the restaurant for dinner as well as some travelers. We very much enjoyed our stay, Marco. We will remember you!

Nothing to report here. The stay was exceptional.

Perfect Budget accomodation. Perfect if skiing in Zermatt like we were, the train is literally less than a minute walk away. I wear ear plugs regardless however friend didn’t complain about any train noise. We had our own ski gear so it was such a breeze getting to Zermatt with the train so close. Host was very friendly and kind, made sure check in was smooth, also offered cheaper parking after we checked out whilst we were skiing. I loved how dark the room was after closing the shutters and also the shower water pressure was incredible!! Wouldn’t hesitate to stay here again.

There was nothing

Klein Matterhorn was fantastic! You can wake up every morning staring at the beautiful Swiss alps that surround the property. The entire experience is wonderful as the host will guide you through your stay and answer any questions that you might have. My buddy and I came for a ski trip and were looking for a place more affordable than the lodging in Zermatt. It was perfect as Randa is located only a 15 minute train ride away. We even spent one of the nights sharing a beer with some of the locals in Randa who shared their stories of summiting the Matterhorn. Overall 10/10 experience.

The Hotel owner/manager was friendly and welcoming. There was always individual attention and staff were helpful and prepared to go the "extra mile". The rooms were clean and very well appointed with Miele appliances in the kitchen area if you wanted to self cater. The hotel is the perfect location if you want to walk to the Charles Kuonen Suspension Bridge - the first sign post for the walk is right outside. (walk not to be missed) With this hotel the value for money is exceptional.

Everything was good.

We are very impressed with this hotel. I would give 20 out of 10 stars if possible. Our car broke down 5 minutes from the hotel because of the heavy snow. The manager, Marco, offered to transport everyone from the broken down car. The towing company took our car to the repair shop 30 minutes from the hotel. Marco welcomed us in (our group of 5) like a family and helped arrange taxi service during our stays. He offered to call up the car repair shop to check the repair status. He also arranged for us to stay an additional night because the car was not ready and got us a car service to transport us to the repair shop when we departed. The rooms were comfortable. The 5 of us stayed on the top floor with common seating area and spacious full featured kitchen. There were stunning views from the rooms and the kitchen. In conclusion, when our car broke down in the middle of nowhere and felt freightened. Marco, Roland and Amal comforted us with the highest level of hospitality and warm delicious foods. The whole crews kept asking whether we were satisfied everyday. We will definitely come back and recommend Klein Matterhorn Hotel in Randa to our friends and family.

nothing

This was the starting point for my 4 day hike to Zermatt and I was able to leave my main luggage here. Was easy to stay here on my way to Zurich after the hike as it is right at the station. My room was exceptionally clean and spacious. The shower was superb and wifi excellent. It was easy to go to Tasch for dinner options as there is not much in Randa. Coffee was fabulous in the morning! A surprisingly good hotel for a one night stay.

Not the usual hotel reception area which confused me at first.

The owner Marco is really nice, he goes above and beyond to make your stay enjoyable. This hotel has a classic, small-town vibe which I liked. The breakfast was really good value for 12.50 CHF, fresh coffee/tea, really good croissants, fresh bread with various toppings, boiled eggs, fruit yoghurt. The location is perfect, a stone throw from the train station.

We had two single beds instead of a double, but this was on me for booking this room. The shampoo came in little packages, I think I like a squeeze bottle better. I didn't realise there are more trains between Zermatt and Täsch, but only twice or in the evening once an hour between Zermatt and Randa. Be aware!

The property was right in front of the train station which made it really convenient to get to Zermatt which was only 15 minutes away. The room we had was great! Lots of space and very comfortable and the beds were great! Marcos, the host, was really friendly and went above and beyond to make sure we were comfortable and ensured we had a nice stay. The breakfast was really fresh as well. I highly recommend staying here!!

Really there wasn’t anything we didn’t like. We had the best time!

Location is perfect for a visit to zermatt-matterhorn. Rooms has great views. Marco is an excellent host and gave handy tips. He let us park our car there for free too!

Infrastructure was a bit tired and desperately needs refurbishment

If you want a typical Swiss chalet close to Zermatt, then this is the place to go. It’s just next to Randa train station which is 2 stops away from Zermatt. Very great value and the owner is super friendly, hospitable and flexible. We even got a free upgrade of 2 rooms because my dad (pwd) can’t take the stairs. There is a bar and restaurant too so no need to go out of the hotel. Thanks again Marco!

Better to change the amenities in the room as they were a bit outdated (eg. Hairdryer, lamp)