the Saudi stuff were super friendly and helpful. enjoyed my weekend gateway with the family. the rooms were very nice and large space this was excellent value for money the room included normal size bathroom but very big room with a living room all on open space

location was a bit far from the most shopping malls but it is linked to lulu mall it is mainly a supermarket but has a lot of options too and the fact that it doesn’t have a kitchenette

The room was impeccably maintained. It would be beneficial to include a wider variety of Indian dishes in the breakfast menu. Additionally, there is room for improvement in the wifi connectivity.

The timing of the gym opening at 10:00 A.M. is not beneficial for clients, as many of them have scheduled programs at that time. If the gym were to open at 4:00 A.M., clients would be able to utilize the facilities more effectively. It is important to consider that most of your clients are regular gym-goers, and even your competitors are offering 24-hour access. Making this adjustment to the opening hours would not only cater to the needs of your clients but also give you a competitive edge in the market.

Besides this they provided us with a bigger apartment with 3 rooms, it was clean, and breakfast was nice.

Swimming pool: The water was murky, and not clean, and no towel was provided, when asked for it, they advised me to bring it from the Room. Room service: asked for room service- bed was made, only 1 bath towel was provided for 4 people. On repeated requests, 2 more were given. When I mentioned, I needed more for the swimming pool ( as swimming pool, no towel was provided), 2 more give, so the total received was 5, whereas I required 8, 4 for the room and 4 for the swimming pool.

The women’s only facilities were exceptional. It catered to all the needs and was very useful having it all within the hotel. The buffet breakfast had a great selection and the food was fresh and tasty. Location is excellent, very family friendly and would definitely stay again.

The women’s fitness centre did not have enough variety with heavier weights, a bench or the smith machine like the mixed gym. It was extremely basic and very cardio based. The laundry prices were also very high and if you are staying long with the family there is no in room washing machine option. There is no microwave in the kitchen for the 3 bedroom apartment.

We had a lovely at Wyndham Garden Dammam. The location was perfect, and the staff made our experience truly memorable. Special thanks to Sheikh Raju at Alnakheel restaurant for his warm hospitality—he was attentive, helpful, and made sure we were well taken care of. The breakfast was versatile and delicious. We enjoyed it

While we enjoyed our stay, service was a bit slow when requesting extra items, and our door needed some repairs. Cleanliness was generally good but could use a bit more attention.

1. All staffs are good. Mr Abul Khair and Ms Wejnan ( Female receptionist) supported a lot. 2. Breakfast is excellent. 3. Room is clean, neat and luxurious. 4. Other facilities- gym, swimming pool, lobby, etc. are good. 5. Easy access to Lulu mall, a great facility for the customers.

I suggest the management to provide microwave facility in the rooms. Otherwise, common kitchen/ microwave facility should be available. Infants/ kids, need homely food and that is safe. In addition, the hotel should provide common laundry facility..

Everything was good,, Room service supervisor visited to my room twice during my stay to check on if everything is going well or do I need any futher help. Futhermore room attendant KOLIM knows how to keep the room fresh and clean.. except he was using the same cloth to clean the tables and the tea cups and on my last day I found two small hairs in the cup and it was due to that cloth I guess.

I feel awkward same cloth is being used to clean the tables and tea cups to wipe the water after washing.and thus it's make the washed tea cups unhygienic and dirty....@Room service Manager Kalam please look into this.

Some of the nicest friendliest and most helpful staff I've encountered. I stayed in my room most of my duration and had dnd on the door. The staff would see me in the hallway and always ensure I didn't need anything for my room. Abul-Khair went out of his way to clean my room that extra little bit to a 5 star level. The food was excellent and everyday was something different for breakfast with fresh filter coffee. The manager- Raju went out of his way to greet every guest with a handshake and ensure their meal was to their liking. He even cooked my eggs. Room service was above what I expected. Great taste. Seafood pasta was amazing for room service. The value for money was the same as fast food but real healthy food. I would definitely stay here again given the chance. Facilities are also good with a well equipped gym with half floor yoga matts and standing boxing bags. The pool was always well kept and clean. My room was great and the bed was as comfy as home. Shower was a great temperature... As hot as you needed. Just what a seafarer needed after a long trip offshore.

N/A

the location, the cleanliness, the staff, the spacious and comfortable rooms

the prices sometimes get too high.

* perfect room service (daily, on request) * clean rooms * climatisation * nice breakfasts * very good stuff in breakfast zone (smile, comunication, support, clean - all perfect) * good hotel location - possible parking outside for free, distance to all atraction

* location position is fine but location beauty is terrible (dirty street, many cars parking around, some vracks, oldschool supermarket conected with hotel - bizar, cats eating in front of hotel entrance, waterfall in entrance not working) = total different from hotel front picture. * low quality of reception stuff (lack of interest during check out, low social interaction - reception ladies wearing burka) * fire alarm at 6:00 morning * advertisements on all elevator doors on reception look so cheap * swiming pool maintaince low - trash from customers * dirty hotel windows