Staff were very helpful and friendly. Food is varied and delicious (we were half board dinner and breakfast as were skiing). Starter and dessert at dinner were buffet, main course was table service with a choice of 2 dishes). Pool, steam room and sauna were excellent facilities and lovely for a wind down after a hard day's skiing! Hotel is mostly French families which added to the enjoyment for us.

Pool was a little cold (suggest bringing swimming tops for kids if they want to stay in for any length of time). We struggled to work out how to catch the bus back to the hotel after skiing (probably due to our lack of french) - better information on this would be good. The bus definitely exists and was well used by the others in the hotel. Drinks packs for adults were good value and included wine and beer etc. but way too expensive for kids (our 2 kids drank E50 between them).

hotel is close to shops and slopes alike. it has a pool, sauna, and other excellent facilities. rooms are on the small side for a family of 4, but big enough to still have a good stay, and unlike other places we’ve stayed in, Wi-Fi was actually working well. staff were friendly, helpful, and knowledgeable.

this might only apply to non French speaking tourists, but all the menus and the evening entertainment was entirely in French. the only inconvenience to us was that we had to use Google translate to understand menu to know what to order for dinner.

Great staff, good dinner and overall integration of services; you can hire ski equipment and organise a lot of outings from the same place. Room was well heated, good warm water, good water pressure in the bathroom. Clean and newly re-fitted bathrooms. Great entertainment for children.

Smalll room, no tea and coffee facilities in the room, breakfast and dinner times are a bit too restrictive. You always need to use transport to move around; there is not much in walking distance.

Location was great, pool was nice and refreshing after a hot day. Nice areas to sit outside. Excellent breakfast!

We did not get the room we booked. Our room was supposed to have a terrace and mountain view. Instead we got the back of the building with a Window facing the hill and parking lot. They would not compensate us in any way or able to give us the room we actually booked on booking. Com.

Very cozy hotel near the town center (2 min drive or 15 min walk). The staff is very friendly and welcoming. The bedroom was clean and the bathroom was newly renovated. The breakfast was great as well, many options and served in a spacious and bright dining area. The bar area also looked very new and was full with people.

Excellent location near the Serre Chevalier ski resort. Availability of on-site ski and equipment rentals was nice. We also enjoyed the swimming pool and spa area each day after skiing. The hotel restaurant and bar were also convenient.

More frequent cleaning of the room would have been nice.

outstanding value for accommodation so close to Chantemerle (about 1 km to gondola with free parking, or 5 min free shuttle). Pool/spa/sauna a huge bonus and included in price. comfortable room. good breakfast included in price. friendly staff

nice gardens, good facilities, friendly staff

could not buy a drink of water until the bar opened at mid day, which was annoying!!

see my other review for same property. we liked it all

Orari reception e bar assurdi