I had booked the wrong type of room in my haste. The staff tried at lengths to find me a suitable room eventhough they were fully booked. There was a Cancellation and I got a stunning room. Beautiful views of the city. They helped me with my luggage and made every effort to see me happy. I was so touched by the caring and persistent of staff. I always stay at this hotel as you get a full apartment. No loadshedding as they have generators. The wifi works well and the rooms are well cleaned.

Perhaps a TV upgrade to Chromecast but with all comforts no real need for TV.

Next to ⛱️

Breakfast...I was supposed to buy 1 slice of bread R12 🙆🙆

I had a 10th floor apartment booked out, the views was simple amazing. I throughly enjoyed my stay …everything was on point, from the breakfast to the cocktails, to the swimming pool, spa centre …it was just an amazing experience and one I needed badly.

The 10am check out. I really believe it’s way too early. A 12noon checkout would have been more appropriate as standard procedure. Other than this little hindrance, everything was spot on, I honestly can’t fault anything.

Enjoyed our stay with our kids. Location is amazing, everything worked and beds were comfortable. Hotel is family friendly and the staff was professional and welcoming.

We booked with the breakfast included this was very disappointing. We were asked more than 5 times if breakfast was included my kids actually got nervous. The breakfast option is apparently for a certain amount so you need to order with that amount and pay extra if you ordered more. Most restaurant have a variety to pick from accommodating everyone it was sad to see that this was not the option.

The view was out of tis world. We could see the beach from our room. The day we didn't go we could see the kids from our room. The stuff was lovely. The breakfast was delicious. As a plant-base person the menus/meals did not really cater for us . The improvements must be made to cover all groups. Will surely come back.

As a plant-base person the menus/meals did not really cater for us . The improvements must be made to cover all groups. Will surely come back.

The tasteful decor and ample space for relaxation. Featuring contemporary furnishings and thoughtful amenities, it provides a comfortable sanctuary for guests, the view offered a unique perspective that complements my stay. Regarding the location, the hotel was ideally situated in a prime area.

offering convenient access to local attractions, dining establishments, and entertainment venues. Whether exploring the city's vibrant culture or seeking outdoor adventures nearby, guests will find themselves in the heart of it all. I really liked the location; it made it convenient to do what I wanted to do.

The Pentehouse was clean and beautiful. It was spacious for my family. The view is amazing. The staff were amazing, from receptionist, Porters to Ausi Rose who was cleaning our room

The phone was not working. I had to use my phone every time I wanted to call reception or go downstairs. One of the nights electricity kept tripping, and there was no explanation or solution to the problem, just apologies.

I like the location

I was booked for 7 days with breakfast. However I could not partake of the breakfast because it was not HALAAL. When I requested a refund on my breakfast , I was totally refused. If it was buffet breakfast then at least I could choose what to eat and what not to eat. Unfortunately it was a-lacarte. In future I will not book my holidays with booking.com

The spa treatment was absolutely great. It was amazing that it's just in the building. The restaurant downstairs and the fact that they offered room service was very convenient...we also liked that theu opened the door between our rooms so that we and the kids could feel like we were just in one house....

The noise of the Aircon next door made it difficult to sleep at night The cleaning stuff schedule was VERY inconveniencing. At some point our room wasn't cleaned and we were told the cleaners' time was up and she had to go. The couch in the living room needs to be changed.

The kitchen had everything we needed, the living room was our favourite The breez from the sea was fantastic. The food from pesto restaurant was great their breakfast was yummy.

The Aircon in our bedroom was not working the first night we could not sleep at all due to heat. But the next day they gave us a Fan that helped a lot.