Overall a pleasant experience; the roof top pool area is divine, adding a wonderful dimension to the stay. Rooms are trendily styled, and overall pleasant. Did not try any of the food, it was way, way too cold to eat there - see comment under what we didn't like.

Rooms are very dark. The lobby, restaurant bar - all freezing cold, the AC way too high - so high you want to leave the lobby as soon as you can, would not even consider eating there. We asked 2x why they kept it soooo cold, they said 'it's warm outside' - talk about over compensating!! There were extra charges applied to our stay even though we booked with booking.com and it said 'including all taxes and charges' - turned out not to be true - the hotel sends you a text to agree to a series of terms the evening before arrival - including they are going to charge you more than we agreed to book thru booking.com

Spacious room. Cotton bed sheets. Nice smelling toiletries. Both downstairs bar & restaurant areas were nice. Rooftop nice. Walking distance to quite a few nice restaurants.

This place has great hardware, but service / software needs some TLC. Housekeeping wanted to clean room at odd times - around 5 pm on both days. We’d been out all day and were readying for going out that night, so neither day worked which meant the room wasn’t tidied. Room Curtain can no longer close fully as broken. For us, the rooftop was the big draw, but on a quiet Monday evening around 6pm, there was only one staff member ‘on duty’, and despite only a handful of people, no one bothered tidying, so lots of dirty cups and used cutlery and plates left from earlier in the day. And the fires weren’t lit on rooftop, so overall not a welcoming area to hang out in, despite it supposed to being open till 9PM.

The staff were great; very friendly and helpful. The room was very spacious and elegant and the shower was awesome.

The only thing we did not like or enjoy was the bed. It was very uncomfortable and didn't provide a good nights sleep.

Vibes, photo booth in hall, available amenities like restaurant and pool, quietness of room, not a lot of people on floors but very social atmosphere in lobby area, and everyone was so helpful and friendly from lobby front desk people morning and night, bartenders, cleaners, restaurant staff, and pool attendants

Very dark lightning throughout. bathroom sink area is not closed in just has curtain to close off. elevators took a while sometimes and stopped once. loved the fully stocked mini bar and fridge although i didn't use anything cuz of prices. my friend wasn't a fan of above ground pool or having to pay for round cabana-beds at pools. in the room the beds were double size, we were told the hotel didn't have any queen beds. but the rooms were big enough to fit bigger beds. the beds and pillows were kind of hard. liked that the hotel had active social scene.

The property was very well located in regards to the French Quarter and other tourist areas. There are also restaurants and coffee places nearby. Of course the restaurant connected to the hotel is fantastic. I also like that the property seem to be ingratiated with events from people in the community, you could see that people knew about the place, especially those who are not tourist. The property leaned to me to be more of a vibe for folks in their late 20s, 30s and even up to mid 40s as far as the Events in the bar area and on the rooftop. so definitely millennials or a little older than that, but I thought it was the perfect fit for that kind of crowd. Also something to be noted: we arrived very late to the hotel. It was almost midnight so I called the hotel a few hours ahead of time while I was boarding my flight to let them know that It wouldmt be late and they quickly told me that wouldn’t be a problem. They sent me an email link to early check-in so I would just be able to quickly Show my ID and get my room key right away and it all worked out perfectly so I was thankful for that.

we stayed in was a king bed (I personally thought the bed was pretty comfortable). These are nitpicky things, but the walls are dark and it was hard to locate the light switches in the room also because the ceilings are so tall I almost wish that they would have lighter paint to make the room seem a little more, but I understand that the vibe of the hotel is like a voodoo-y dark vibe.

The hotel is a boutique hotel which I prefer. Location in the CBD works for me.

The rooms are dark. It's a vibe, but not a vibe I prefer. They remedied this by giving my brother and I a corner room that had windows all around it. Unfortunately those rooms don't have two beds so they gave us roll away. HOWEVER, they charged us for the roll away! Now, that would not normally be a problem, HOWEVER, when I made the booking I was VERY clear that I wanted a corner room with a lot of light as I know the rooms are dark and we had to have two beds in the room. I turns out they have zero corner rooms with two beds and I was not told that when I made the booking in the first place.

Old-school charm and large rooms. Appreciated the soul music playing when I arrived.

Things are a bit dated in the room (for example, my curtains were broken and couldn't close all of the way). The hotel is on a busy street, and the second floor rooms get a lot of noise both from the street and the music in the lobby. Some of the service was spotty (e.g. it took over and hour and two requests for ice), but other times I was helped promptly (e.g. moving from my noisy 2nd floor room to a different room late at night)

We loved the vibe and atmosphere at this hotel. We enjoyed eating at the restaurant and visited the coffee shop daily. The roof top pool was so nice! Rooms were spacious and clean. The location of this hotel was great for walking to different areas in the city.

The lighting in the room was quite dark. Some extra lighting around the mirrors would be great. The mattress was a bit firm for me, but totally manageable. We did not have a good experience at all with the taxi ordered by the front desk to take us to the airport. This of course is no fault of the front desk staff or the hotel, but something to note.

absolutely beautiful and stylish! The restaurant, Josephine Estelle was excellent! The folks at the front desk were super nice.

Service at the two bars was unfriendly, did not clean up the spot we sat in and it took forever to get our drinks at 2 of 3 visits during our trip. There were several things wrong and not working in our room including the phone, the hot water on the sink and the stopper in the sink.

Food was good. Staff very friendly and competent. Room was nice. Elevators were quick.

My friend was on the second floor. Room was right above the DJ on Friday night and the noise was a little disconcerting. I was on the fifth floor and the noise wasn’t too bad. I wish there was a more comfortable chair to watch TV then the bed or the desk chair. The TV did not have Fox News Channel. And maybe a rug on the floor to do some exercises.