The hotel was clean, comfortable and stylish. The staff excellent. We liked everything about the hotel itself. It had a relaxed, friendly atmosphere. Service was attentive but not pushy.

Unfortunately our bedroom was next door to some other guests who behaved in a socially inappropriate manner late at night keeping people around them awake and uneasy. The staff handled the situation as best they could but police needed to be called. We were compensated appropriately.

We had a 2-night stay at ThePark, which is a very modern, fresh and clean hotel, in an ideal location on a quiet road right opposite a lovely, large park. Lots of parking space. Every corner of the hotel was immaculate and stylish. The food was a very high quality when we had an evening meal in its restaurant. Rooms had everything you needed, an eve the complementary biscuits were of a high quality. There is adequate sitting inside and out for a place to relax and enjoy the calm, chilled atmosphere.

The ample bird poo on the car in the morning after we had parked under a tree in the car park.

High standards of cleanliness and friendly efficient service and plenty of parking excellent breakfast , very comfortable guest areas bar lounge . Hotel overlooking a nice park by the river quiet area / short walk to theatre in town, We were upgraded to a room in main block rather than the annexe . We have stayed in the annexe before which needs updating so we much preferred main block .

Some people might find too much light from the lights in car park coming into room . Options of black out blinds may be useful in this side .

The room was very good. Well presented and clean. Good selection of hot drinks available.

It would have been good to have a hookin order to hang a towel when getting out of the shower. Sadly breakfast was dreadful. We were shown to our table where we waited 15 minutes for our order to be taken and our tea & coffee arrived with toast, sadly toast going cold as we wished to have with our breakfast but then we had to ask a member of staff to find out where our cooked breakfast was, after having to wait another 30 minutes! People arrived after us yet had been given their cooked breakfast. Obviously we had been forgotten but no apology from any member of staff!! Sadly after the experience and staying for three nights we decided to eat out somewhere else!!!

Room size and bathroom good with the room serviced in good time daily. Breakfast and Dinner excellent with good variety of choices and freshly cooked, Parking was very good as we were able to use a large garage which also held 2 EV charge points.

The EV charges with Smappee was very high at approx. 90p per KwH. Access to the wardrobe in the room was quite difficult as a bedside table was too close to the wardrobe for access. We had the same restaurant table for our seven days which was in a good location but due to artificial plants we were sometimes hidden from the restaurant staff which caused some delay in ordering or receiving meals.

Everything

Unfortunately we had a bad 1st night due to guests in the upstairs room above being disorderly and fighting .the noise was diabolical. We have never complained but we had to phone reception.The manager came and sorted it straight away and was dealt with. The next morning we went to reception the receptionist was excellent and very apologetic and offered us another room but the people were checking out that morning .so we opted to stay in the room we had. In the afternoon we were contacted and were given a complimentary evening meal which was superb. The overall experience of our stay was excellent and the staff were all excellent. We will be staying again for definite.

We had a lovely stay at The Park hotel, on our first night we had problems sleeping due to a number of seagulls squawking during the night. We then spoke to Sandra on reception about this later on and she offered us a new room in the main hotel, it was really lovely and thanks again to her. Overall, the hotel is very nice & modern, the staff are very friendly and efficient and it's nicely situated in the town and not far from the town centre. We will return when in the area.

Clean and welcoming. Reception and waiting staff on in the evening were exceptional, especially at dinner. Regular guests at sister hotel but thought we would try here. Definitely better

Everything was great until the breakfast experience. Scruffy and very rude woman in charge that morning. Took an absolute age to get any service and I then had to ask for tea and toast. Partner was rudely interrupted by already mentioned staff member when ordering his food. Such a shame as everything else about our stay was great

Location was perfect , breakfast was a good choice but thought manager on first 2 days was overwhelming and muddled last day today was perfect - room was good with fridge quiet on a whole but was waken by door and outer door from 5am we were in 301 - good sized bed good shower etc maybe double glazing may help - a problem when you live in country and hear nothing too - staff were friendly in a whole and attentive

Need soft close doors on outer doors

Rooms were clean and comfortable, lovely view from the room at the front of the hotel. Food in the hotels Seasons restaurant was amazing - and excellent value for money. Ample parking and electric car charging points on site -bonus!

Staff need to learn to knock before using the master key to enter a room! I was half way getting dressed for the funeral we were attending when 2 staff members let themselves in!