ROOM: My room was very clean, spacious, and had a comfortable bed. The air conditioning unit cooled it down quickly. I loved my little balcony (with bean bag chairs!) overlooking the pool. The shower was large and had a cool artistic tile floor. I had one of the round suites on the upper level at the back of the property, so I didn't hear any street noise in my room. I liked having a little sink area in the room since I had bought sandwich ingredients at the supermarket, but know that there aren't any plates or meal prep items. AMENITIES: The breakfast was fresh but very light (I mention this because breakfast expectations vary by culture): a small plate of fresh fruit like bananas and papaya, 3 half pieces of toast with jam and butter, and coffee. If you want additional breakfast items, they're available at extra cost. The pool was clean and deep enough to relax in after a hot day of sightseeing. There's a very friendly little orange cat who lives on the grounds, who mostly keeps to himself and hunts lizards but is friendly enough to come up to you for a pat if you call him. LOCATION: The hotel's location is great for someone who wants to stay in town. If you haven't been to Tulum, keep in mind that it's a very long walk or overpriced taxi ride to the beach. Fortunately the hotel rents bikes, although I didn't do this. I took the $12 ADO bus from Tulum airport to downtown, then walked about 25 minutes to the hotel. It's do-able if you have a backpack. The hotel is a brief walk from the main tourist street but there are numerous restaurants close by. The big Super Chedraui supermarket is a 10-minute walk and it has the most delicious bakery section! There was a small fridge in the room that I used to keep drinks and light snacks cold. The staff were helpful and check-in was easy. I felt safe and secure.

It was all great!

Good location in downtown Tulum near street food, supermarkets, cafes etc. the pool was a nice addition to cool off at the end of a hot day! Staff are lovely, easy to rent a bike or moped from there if you wish. A cenote within walking distance down the highway. Felt very safe and secure overall great!

There was a dog barking quite a lot of the time! But I have noise cancelling sleep mask so it was okay for me. Not the hotel but; I’d pay for everything in cash if I go again, lots of people including me were scammed by taxi drivers, cafes and beach bars as they say card payment hasn’t gone through but it has. Card companies won’t reimburse as no evidence I’d tried to resolve with the vendor.. if you pay with cash Tulum is awesome!!

Nice, quiet room with plenty of space, a fridge (excellent in the hot weather) and a cute balcony for sitting with a cold drink. Felt safe and secure. Great shower and bathroom was spacious. We also really enjoyed the pool in the heat! Lovely staff who were helpful and recommended some nice cafes for good coffee etc. Close to supermarket. We hired a scooter from them for the day which was good too.

Mostly fine. The airconditioning leaked water at one point but they sent someone to fix it and it was ok (mostly) after that. The main thing is that they were quick to respond and the aircon still worked despite the dripping water.

loved the scenery inside the hotel premises . the balcony's are adorable. food is excellent on the premises. hott water worked in shower. you can lock the door of your bungaloos room. there's someone there at the desk day and night 24/7. whatever you need, they'll accommodate. there was loud singing by a microphone in one room and someone I saw mentioned it before me and it was attended too within minutes. they speak English at the desk. they do clean your room every morning. there's no microwave or dishes to use but there is a fridge. there is little soaps provided and some wash on the shower for you but I'd bring your own shampoo and cond. they do have tv . beds were comfy. AC froze us out at 24c so we moved it 26 an it was better. they do have continental breakfast of just toast and a big bowl of fruit. we did ask for more food and they offered us options . we choose chilaquiles and they were amazing.

they do have Netflix and other apps available but I didn't wanna sign in to any of them . so we did YouTube . and it was glitchy in and out but this isn't a hotel issue it's a Mexico issue . anywhere I have traveled in Mexico has slow wifi . that's just how it is in all the places I've seen so far and I've been traveling Mexico for years. they do have step spiral stair case to the upstairs and there's no elevators so if your in a situation where you can't handle that , make sure to ask for a floor room . this wasn't an issue for us. it is deceiving on the outside and is on a street with lots of cars so you can hear vehicles pass by when youre outside. it was quiet in the rooms since youre surrounded by concrete.

We had a great experience experience at Uolis Nah! The staff went above and beyond to ensure our comfort and satisfaction throughout our stay. The room was spacious and clean. The location offers a convenient access to Tulum center (10 minutes walk) and the beach (15 minutes cycling). The place also offers bicycles and scooter rental which is a plus. We cannot wait to return to Uolis Nah and highly recommend it to anyone seeking an unforgettable stay in Tulum.

Strong WiFi Good water pressure in the shower & plenty of hot water Comfortable bed & massive room Friendly & helpful staff. The lady receptionist, Cintia, particularly was really helpful with advice, directions, recommendations, renting a bike & extending the rental, ordering a taxi to Ado station etc. Simple breakfast but good enough to get going Secure compound Swimming pool & nice garden Fridge Private terrace

Location wise, little far from the high street but was not really an issue with bicycle There was a kitchen corner in my room with fridge & 2 glasses only. A kettle and few plates and cutlery would be a great addition

The staff was so friendly here. The location was so convenient also that we decided to stay one more night in Tulum to travel around and see more of the place. You can rent bikes to go to the beach, or if you want to walk you also can. The breakfast included was simple but they had a restaurant where you could order more food if you wanted to. Parking was directly in front of the property

The only complain we can think about is that the pressure in the shower was a bit too low and we didn’t manage to get warm water out of it. This wasn’t such a problem because the water coming out was fresh and not too cold, but just something we noticed.

The room was lovely. It was spacious, clean and had lots of amenities (places to put things, TV, fridge, table and chairs). It was very comfortable. The fridge was also stocked with snacks and it was only 20 pesos each - reasonable! Shower was always hot and the aircon and fans were great. The pool and surrounding area is lovely. The staff were always pleasant and very helpful. Breakfast is simple and the same every day but we were very happy with it (fruit, yogurt, granola and toast). They rent bikes for only 100 pesos per day which was perfect. Location is quite good - right on the edge of the centre, closer to the roads to the beach, ruins and cenotes which was helpful for us. We often walked 20-30 minutes to the very centre for dinner. Overall we loved the place and wouldn't hesitate to come again if we went back to Tulum. It's a little gem! Also a couple of adorable cats who seemed to particularly like our room and wait outside for us. We loved it.

WiFi could be slightly temperamental but they also have many WiFi options which is helpful. No other complaints!

Smooth check in even though we arrived late. Our room was on the garden level so no stairs, which was great after driving from Cancun. Good dining options were just a few steps away. Although the night staff spoke very little English, they were quite friendly and more than willing to help.

Parking in front of the hotel was limited and on an incline. Be careful to drive quite slowly or you'll bottom out your vehicle. There are mosquitoes to be dealt with, but it's the tropics and DEET is a must.

Very spacious and comfortable room within walking distance to downtown.

In our opinion, they expected us to be out of the room too early.