We had a great stay. We booked here as a stop off point between travelling from Cornwall up to Aberdeen. The hotel was very nice and the staff members were all very welcoming. Everyone spoke and were friendly. We had a great night's sleep and the food was excellent. There is a large grassy area outside with seating. I can see why people would stay here to explore the local area.

There was a strange smell in the room when we first arrived. I did notice at the time the window wasn't open. It may have just been the 'character' of the building/room and it did not affect our stay and once you were in the room it was no longer noticeable.

Lovely quiet location and only 25 to 30 mins to various places, i.e., Keswick.It's kept its original features as an older build beautiful. View of the farm animals from our room. Food delightful reasonably priced evening meal. Dogs welcome their own cats pop in time to time. Very clean, comfy beds and tea coffee water in the room. Staff are welcoming.

For mobility issues- Unfortunately, I requested a walk-in shower it was a cubical intially thinking I could manage. I couldn't .So anyone with a mobility issue the cubical isn't great, too high of a step, no grab rail .We were only there one night. i thought it was their idea of a walk-in showe.It turns out they do have an actual walk-in shower. The building has no lift, so you have to be able to navigate a big flight of stairs . The stair case, however, is low height step with good width on them .I managed. I am reliant on stick . All said and done, I'd still go back and stay again.

Great location, plenty of parking. Very relaxed and friendly staff. Lovely evening meal & breakfast and reasonably priced. Dogs welcome in the room and the lounge but not in the main restaurant. Good sized clean room with everything you want, including shampoo, conditioner & shower gel. Plenty of tea, coffee, milk & biscuits.

The intricate detail. The windows were so dirty that you struggled to see out of them, and the curtains could do with a good hovering, especially the fancy draped ones in the main rooms. The hotel is good for now but is in need of some good TLC & some forward thinking if they want it to take it into the future. It's a great place, and it's lovely to see all the old features. It's just lacking the odd attention to detail, which most people may not see. Beds were a little uncomfortable for me as you could feel the springs.

The overall experience was excellent, beautiful location, all staff friendly, very polite and aimed to please in every aspect. The staircase to the bedrooms was just amazing and the cleanliness was to a high standard. This was to celebrate two people in the party have reached 70 and the staff went all out to accommodate our requirements.

There was absolutely nothing that we didn't like. We will for sure return to The Greenhill Hotel in the future

Lovely friendly staff , beautiful hotel , breakfast was lovely . Our family quadruple room was clean and spacious, overlooked the fields and nice and quiet . Breakfast was delicious, plenty choice of hot breakfast menu . Plenty visitors dining from local so food is amazing here . Good price for hotel , we will come back

I didn’t dislike anything , my only suggestion would be to have a lounge area with comfy seats to relax on an evening as the “lounge “is used for diners that are having a meal . We did just sit around the dining table and play games with the children so wasn’t an issue .

Lovely setting. Spacious room. Nice breakfast with 4 options though coffee was a little strong. Nice to see the Christmas decorations still up in the bar. Other visitors commented that the garlic mushrooms were good.

A ghost touched my foot and I couldn’t sleep. There was also a portal into another realm in the bathroom. My partner had to get up and close the bathroom door. The room was really hot. Due to the sliding door on the bathroom, you could see through the gap and see the person on the toilet.

Everything else was good.

Maybe a little short staffed. Our breakfasts didn't go very well on the last morning, the lady looking after us was also expected to look after a large business party in another room. On a purely selfish note, I also thought it was poor on the last morning that the croissant/pastrie tray was not available, for some unknown reason??

Everything really! This gorgeous Georgian property is a small country hotel surrounded by the wide flat Cumbrian farmland a short distance west from Carlisle. The spacious bedroom overlooked the countryside to the Eden estuary and hills beyond. Dinner and breakfast was phenomenal and substantial. Food is locally sourced and you can tell the difference between this and chain hotel supplies. The staff and owner were exceptionally welcoming and chatty. We would return in a shot if in the area.

Would have appreciated a lamp on the desk in the bedroom to enable writing.

Breakfast was very good. A good selection to suit us all. Staff were very accommodating. We were visiting for a family party that was in the hotel function room which was a lovely night with a lovely meal and a lovely mix of indoor and out door facilities for catching up with and enjoying the night with family and friends. In spite of the party going on the family room we booked was not bothered by it, good news for the toddler. Family members not staying at the hotel were able to join us the following day for breakfast which was a nice fathers day bonus.

Location, spaciousness, helpful staff.

On the last day, the breakfast tables were not set out, and we had to wait a fair period of time for someone to take the breakfast order. Apparently the problem was that there was a business party in and the staff were looking after them. Very dissapointing, as the service had been very good up until then.