The room was nice, clean and comfortable. The food was also good. The atmosphere is cosy and the location is good. The staff are great.

You have ripped the heart out of the original Pheasant Inn by removing the beautiful lounge and breakfast room. Thank you for keeping the original bar a great place for a drink, coffee or food. Breakfast was a bit chaotic with the serve yourself section in a smaller place, another change from the calmer table service that there used to be. Also I like dogs but there were too many and our evening meals were disturbed by tables with surrounding dogs interacting with each other plus smells! There needs to be a dog free eating place for those who choose it.

This hotel is located in a quiet location close to Sale Fell. Lovely room, clean and tidy. The shower was fantastic, especially the handshower was like a high pressure cleaner. View on lovely maintained garden in true ‘geoffrey smith’ style. The walk up Sale Fell which starts from the hotel is worth walking. The views from the lop are really awesome.

The hotel runs a reward scheme for a complementary drink when you choose not to have your room cleaned on the second day. Unfortunately the voucher is only valid on the first day and not during the whole stay. So we were refused this complementary drink on the second day. Bad marketing from our point of view.

Everybody was very welcome and accommodating, we didn’t know what to expect as it was our first time stopping anywhere with a puppy. But everybody was exceptional, we were all made to feel very welcome. Also, what a place. Beautiful location, very quiet. Also WiFi for free everywhere is a very nice touch. We even got good signal in the gardens!

Not much not to like, 10/10 from us. But if anything We opted not to have our room cleaned but this did mean we lost out on some amenities, such as no toilet roll refill no fresh towels etc. But honestly this was probably an oversight on our part, as we didn’t think this was included in the room clean.

A lovely stay, very close to Bassenthwaite Lake. Evening meal and breakfast both nice. Helpful staff, good coffee available in the bar.

Evening food was tasty, but my experience was slightly marred by.missing ingredients! Evening meal food orders were not as described on the menu. But both my starter and main were missing an ingredient listed on the menu! (A salad without the promised croutons, followed by a salmon and courgette pasta dish, without and courgette!) I mentioned this to the waiting staff, and she was apologetic about the croutons, and went and got some for me. No such luck with the pasta, I just had to do without the vegetables!

This was our honeymoon hotel 50 years ago, and as then, the hotel was quaint, full of atmosphere, and friendly staff.We now live in Canada, and what we noticed in the UK hotels, and this one in particular, is how accommodating they are to dogs. As dog lovers, we really enjoyed seeing everyone able to take their dogs on holiday with them. The location was quiet but within reach of the rest of the lakes and some amazing scenery.

Our son and his wife had a room in the annex, and they said the kitchen was rather noisy, which kitchens can be; however, the staff had a radio going quite loudly much of the night, which could have been avoided.

Loved the area, good base for visiting the lakes and lots of local walks. Enjoyed daily breakfast choices and sitting in the garden listening to all the birds. Room was clean and comfortable and most of the staff were welcoming and attentive.The Dinner choices were very good but there is room for improvement; including veg with main meal instead of separate. Liked idea of drink iniciative for less room cleans to reduce carbon footprint as/when required by guests. Comfortable bed and complimentary toiletries.

During the day staff were very professional but by night some staff were very nervous and therefore totally unproffessional and miserable. The service would begin to fall apart in the evening at this point and staff lost control, undermining each other in front of guests and some staff came across totally rude on a couple of occasions.to guests when unable to cope, this impacted on us and as a result we ate at the restaurant less often. Too much action going on at the corner of the bar and handled by only one staff member ( checking in, taking food orders, buying drinks etc) resulting in lengthy ques and obstructions at times. Car park was quite congested for residents due to other guests who dined only taking spaces.

Lovely staff, great hotel. Great welcome when we arrived. Loved our room... we had paid extra for an upgrade on the room... We ate dinner there both nights and the food was excellent. Breakfast was very good. We liked all the different rooms and bars downstairs. It's a great location.

We would have loved a bath as well as the shower in our en-suite but I guess you can't have everything. The bed was not the most comfortable... it was two single mattresses pushed together which never really works... It was expensive for two nights; we would have liked to have stayed longer.

Superb room (superior double) the breakfast and evening meals were outstanding, there was Plenty of choice and the price and quality were amazing value.Also within a 25 min walk of our lakes distillery visit.

Not so much a dislike more a little oversight as We had arranged for a twin bed set-up but had a king size double provided. However the bed and room were so large that it didn't really become an issue.

This old inn is a gem in every way. From the welcome, to the comfort and size of the room to the excellent food, particularly for vegetarians, this inn is a standout. It's also the perfect location for touring and despite the weather we had a most enjoyable visit. The staff are most attentive and add to the charm of the inn.

It would be churlish to try to find anything wrong with this establishment.

Beautiful traditional inn, with very friendly , smiley staff. We chose a cosy room, which was small but beautifully presented, and had everything we required. No complaints. The inn has two bars with the second being a lovely old quirky traditional snug. The breakfast was hearty with a good choice and piping hot. There is a big car park to the rear and the gardens are immaculate with many places to sit. To wake up to the sound of wood land bird song was a joy. Happy to recommend .

Nothing not to like .