I vacationed with my father this summer from August 10 to 19. We lived in the Rainforest Chalet. the hotel fully justifies its 5 stars. yes, the rooms are not very new, but everything works, everything is very comfortable: mattresses, pillows, shower, internet. Cleaning in rooms is of the highest level. we had breakfast and dinner. breakfasts are standard and delicious. and here are the dinners!!! better than Michelin level restaurants!!! one feels that the products are not bought for future use with preservatives, but everything is always fresh. To those who write that the choice is not great, I will answer - in 9 days, not everyone had time to try. excellent beach, very friendly staff, wonderful atmosphere in the evening on the beach, excellent quality live music! the people working at the hotel are mega positive and well-mannered!

The only downside is the spa! everything is very good, but not for a hotel of this level. please hire people from Bali to make the massage perfect and then the hotel will be all 6 stars from wishes: we fed an elderly monkey, a girl, a langur near chalet 3128 with a white tail her fellows take her food away because she is old. please protect her I am ready to transfer money for her maintenance, send details in a return letter

The beach was amazing. The water was warm (29°C) and the beach is white sand (no pebbles or stones). The entrance to the sea was flat, the depth of the water goes to neck up to fourty meters from the beach (varies depending on whether it's high tide or low tide). The location is 20 min from airport on car and 10 min walk from Oriental Village and the Sky Cable / Sky Bridge, etc. We also tried the Taaras Spa (one scrub program, one foot relaxology massage and one 90 min Taaras massage). The three of us went happy out. Amenities are great. At breakfast there are multiple open kitchen stations (several egg stations preparing fried eggs or omelets, pancakes station, and separate Roti station). At every station one can choose ingredients for his/her food to be prepared of. Those guys work from 7 a.m. till 10 a.m. under 38°C every morning! The juices are a separate pleasure. They also offer fresh juices in the Beach Brasserie, milkshakes in Dayong Cafe & Beach Brasserie, and mocktails. Look for Temperance Drinks (section without photos) in the Beach Brasserie menu, and try Funky Monkey there. It's amazing! Also thanks for keeping up the great work with nature preservation (we saw each tree numbered), and with the whole ecocare approach. Special thanks to the Vallet Team, Great friendly overworking team (24 hrs), the Room Service Team and especially the Sports & Recreational Team! The Vallet / Shuttle Team also offers a free shuttle each 2 hrs to Orinetal Village / Sky Cable from hotel. And the Sports & Recreational Team beyond usual water activities offer Bird Watching Tour (on the hotel territory, which flora & fauna is rich), they also provide tour from hotel to the Kilim Geoforest Park with options: group (day or night) & private, diving & fishing, island hopping, jungle walking & zipline, and so on. Don't pass by their table opposite to Registration counter, where the Spa table is also located.

The air conditioner wasn't working first, then it was too cold and strong. Thanks to the ventilator we sleeped okay. The hotel rooms and cottages need refreshing look, and WC sanitary engineering needs renovation. If you renovate the hotel like Turks do (they do it every year, I guess at least once per each five years for that hotel would be good), the hotel could regain its 5 star status 'coz its territory, flora and fauna, the whole concept are great. They all strive for 5 stars with renovation.

We really enjoyed our stay at Berjaya. Our room was just as expected, well furnished with a sea view. We used all of the restaurants and were very happy with all of them. The breakfast was exceedingly good, with an exceptional selection of international dishes on offer. The shuttle service performed very well. The pool was very good, as was the beach.

Nothing!

The setting is magnificent - rainforest on the seashore with interesting wildlife to be spotted (e.g. monkeys and flying squirrels). Watching monkeys fooling around at the resort was probably the highlight of our 3-week long Malaysia trip. While the resort stretches a couple of hundred metres along the shore, 24/7 electric buggy service is available to ferry guests around if needed. The rooms are spacious. The food offering is quite good and mostly quite reasonably priced. The setting for the Thai restaurant is amazing.

The main breakfast restaurant gets very busy from about 9am onwards, which sometimes means queueing for a couple of minutes to secure an available table. We didn't particularly appreciate nightly bonfire at the beach - it does not seem to be consistent with the resort's claims about sustainability of operations.

Idyllic resort on Langkawi in a beautiful location. We stayed in 2 rainforest chalets which were perfect for our family of 4 as there was a connecting door, so like 1 large apartment. Fantastic nature with Dusky Leaf Monkeys joining us on our balcony! We ate at most of the restaurants and all the meals were good and relatively inexpensive. Breakfast buffet, extensive! Beach and pool area were nicely done and with enough space around for the guests.

Not much to criticise without nit picking, on some occasions the service in the restaurants was slow and somewhat haphazard, for example, some people had finished their meals before others food had arrived.

food is good beach is nice spa excellent sttaff freindly staying is this hotel a great experience

no plce to put my garbege in whaile walking food quality is good but not excellent

Amazing stay, staff friendly and helpful, recommend breakfast at the boat brasserie (quiet - no queuing and a great view overlooking the beach!). Favourite restaurant was the Thai - great in the evening to watch the sunset and recommend an evening at the Boat house on the beach with a cocktail or 2 and have live music / events. Spa worth a visit whilst your there. Great choice of food and drinks are good value at the resort. Recommend some of the excursions eg Mangrove boat trip.

Perfect stay - relaxing!! Would say your in a rain forest so you will see monkeys and insects etc but that's why you go there to experience being in a rain forest whilst also being on a lovely golden sandy beach!!

very luxurious and comfort resort. we stayed in rainforest chalet, which was nice and big in jungle surrounding. nice pool and private beach. much extra’s included such as free towel service, free minibar, free bottled water, shuttle service from room to lobby … breakfast was very extensive. handy to have diner included as well, choice of 3 restaurants which one was buffet. many animals can be seen on the property. much luxe for good price! personel also very friendly!

some facilities were a little outdated, such as the wooden floor in our chalet could crack a little. but nothing unhygienic.

The best place I've ever been to. A beautifully located hotel on a vast area, nestled in the jungle, right by the sea. The sounds of the jungle and the ocean waves are always present. Amazing views. A very nice, large, and clean beach. There is also a pool, but we didn’t use it. The bungalows are spread out over a large area, but golf carts continuously shuttle guests around. Overall, the hospitality and friendliness of the staff are incredible. Everyone smiles and greets you; it's clearly part of their nature. It's worth dining at the resort's restaurants; we visited three, and the Chinese restaurant, Oriental Pearl, had the best food for us. The Thai restaurant located at the end of the resort is also worth mentioning, offering good food and breathtaking views, especially at sunset. The guest relations department sends daily WhatsApp messages to ensure everything is okay, and if there’s an issue, it's immediately resolved (once we were short by one towel). The minibar is replenished daily at no extra charge. It includes drinks like cola, Sprite, and beer, as well as nuts, chips, and of course, water. This was the first time I've encountered such an option when we only had breakfast included. Beach towels are available for free. The beach bar offers delicious burgers and pizzas. Overall: I hope to return here someday. I've never felt so good anywhere else!! And remember, the island itself has a lot to offer too!!

Not even one monkey on the terrace :( JOKE!

Fabulous rooms, comfortable bed and the free mini-bar every day was a real treat. The wildlife, gorgeous beach and feeling that you were part of nature was the highlight of our stay. You never felt crowded or rushed and all of the staff were friendly and polite. We enjoyed all of the restaurants, but breakfast at the beach bar was our favourite. The spa was such a treat too, I felt like I had entered paradise!

We felt some of the malaysian/thai food had been a little bit westernised, which understandably does cater for most tastes, but we (the adults) do prefer very authentic food. That being said, there was so much choice & our children loved it. So more of an observation from our view, rather than a criticism.