Beautiful red brick building, wonderful design. I absolutely adore the ceiling. Great staff, good restaurant. Pets friendly, which is a plus.

I hated the conditioner. While working, it’s too loud. Very dry air. Too hot in the bathroom and you can’t change it. Poor selection of teas (one black and one green for two nights) in the room for such a class of hotels. No hair conditioner.

The place is nice and centrally located but tucked into a quiet space. Beautiful large room with big comfy bed. Two sofas with coffee table as well as a desk and chair. Big TV we never got round to using. Plenty of storage space, refrigerator and drink making facilities. Bath in the bathroom was excellent, plenty of space for two with a nice drinks ledge. For a relatively small hotel it was a pretty good buffet breakfast with a good a'la'carte selection too, decent vegan selection. The fruit selection was exceptionally good for a hotel.

Everything was pretty good. You could probably get a bigger breakfast selection in a bigger hotel but you'd loose the boutique feel. Also you had to ask for cups of coffee which wasn't a problem but I like a decent self service coffee machine at breakfast

Perfect location a few minutes walk from Market Square and great base for walking around the city. All staff were exceptional- professional and friendly. Suites are large and well equipped and were cleaned to a high standard every day. Breakfast was good with a range of fruit, cereal , breads and pastries and cooked to order menu .

Our stay was excellent I don’t think there is anything that could be improved.

Beautiful room, it was nice and quiet before Christmas. Great location.

Entire palaver with booking a parking space, first I was told it's booked and they no longer use the app, then couple of weeks before our stay I was told to book via app and there were no EV spaces, then hour before arrival I checked again and I found a space. Chargers are ok but go off when hotel is full. Parking is tight

Lovely hotel. Garden rooms are a good size and very comfortable. Nice restaurant and good breakfast. Great location. All staff were very friendly and helpful

The only things I would change are the pillows which are very soft and the bathroom door which was frosted glass but luckily didn't face straight into the room. Also the bathroom door didn't lock.

Lovely hotel, great location right round corner from the market square - quiet location.

Not much atmosphere in hotel, staff not that friendly on reception didn't offer advice on where to go etc, didn't really say good morning or afternoon either!

The room was really nice Location was very good

The view from the room was a carpark Waiting staff not very happy Everything seemed to be a chore

Exceptional rooms in an XVI-century building - my room with the garden was quiet, spacy, and felt very premium + interesting/different. At the time of my stay, it was also a great value for money. I feel well-rested, and that's exactly what I was looking for. If there is availability early check in's and late checkouts are free, and staff was very friendly.

Beautiful building in a great location just a short walk away from the centre . The bathrooms were big with large bath and shower was powerful

The air conditioning didn't work and room service took over an hour to arrive and was bizarre I had to faff around downloading an app and setting up an account to park my car.

Very big room , nice breakfast and helpful staff.

I have no idea why this hotel has 5*. Already when you walk in it doesn’t feel or look like such a high standard hotel. Lobby furnitures are from IKEA. The staircase carpet is very dirty and I don’t get it why it doesn’t get washed. For 5* hotel this is no go!! The staff are really nice but not trained for work in 5* hotel at all.