Just about everything except for one of the beds, even the trains didn’t bother us as the windows were double glazed.

The bed in the master bedroom requires mattress change as it sank a little in the middle, I woke up a little sore a couple of days, my daughter and I who shared it are lighter weights I can’t imagine 2 solid people sleeping on this mattress. My work colleague who slept in the second bedroom found her bed comfortable

Location Location Location

No bag storage before or after check out

The location was fantastic, and the building's amenities, including the pool and spa, were exceptional.

The check-in process could definitely be improved; specifically, communication surrounding the check-in procedure needs attention. We had to contact the host an hour before arrival to request check-in instructions. However, once received, the instructions were very clear. Upon receiving the keys, we found that host cleaners were parked in our designated parking spot, so we had to wait 40 mins before finally getting hold of the host to request cleaners to remove their car so we could park our car. Finally, our reservation specified four adults and two children, yet the apartment lacked linens for the pull-out couch and sufficient towels. However, the host promptly addressed the deficiency upon notification.

The pool was great, my kids loved this area. The location was good too. Close to everything or an easy tram ride. You can see the casino fire display every hour at night from the room which is a bonus.

I was contacted several times about parking (which u said we didn’t need) but I was still sent instructions for parking. We asked for a second key but they only had 1 which was a pain for our family of 5 to be able to do different things separately. The key gives you access to the building, lift and room. There also lacked provisions for the 5th person’s bedding

Large apartment which comfortably fit 7 adults. The three bedrooms were generously sized and all had wardrobes with full length mirrors. The master with ensuite had INCREDIBLE views with floor to ceiling windows and the bed was super comfy. The living space was comfy and the kitchen was well equipped. The balcony was also a huge plus. We didn't have any issues with noise from neighbours or elevators, you could hear the trains a bit but this wasn't a problem for us. The wifi worked with no problems. We were given two sets of keys which is great for a big group, checking in was simple, just spoke to the concierge who checked us in. The pool, gym, spa and saunas were VERY nice and we used these every day! The location was perfect for us as we were there for a convention at the exhibition centre and we were able to explore the city easily on foot or via the free trams really easily. I'll definitely be trying to book here again!

The only problem we encountered was the lack of toilet paper haha.

Great location close to river, southern cross, lots of attractions, view, facilities, apt had everything we needed, easy to find and get in, responsive host.

Nothing we didn't like but there was a bit of train noise if that might bother you.

We had a 2 bedroom apartment, everything was great, just so others know the sliding door to the balcony is hard to open, we thought it was locked but it wasn’t, great view from the 19th floor. The only thing we had to get that wasn’t in the apartment was milk, a dish cloth and some soap. There is liquid soap in a small bottle though. If you need to buy food and drinks there is a coles store near by as the 7-11 is really expensive! George was extremely helpful and always quick answering our messages. Thanks George we look forward to staying again 😊

There wasn’t anything we didn’t like.

Fantastic location and very easy to go for the convention for which we went to Melbourne. The apartment is well maintained and our host was represented by Rosie who was very prompt and efficient. We appreciate our privacy and too much interaction with the host actually is a bother and here it was just right as we wanted. Our group of 4 adults had a wonderful time. The location made it easy to visit all the important places in the city.

Taxi is impossible to get there but UBER is freely available. However the concierge can assist you with a MAXI taxi if you require but they are all a phone call or APP away. Nothing to complain about except weather was perfect so we did not require aircon there is 1 aircon in one bedroom and the other one did not have any aircon, could be stuffy during the summer. I was told that is how it is in all apartments in Melbourne. Pretty unusual.

The host was very responsive. When we arrived someone was in the allocated car park. The host got right back to us and allocated another car park. The location was perfect to explore the city, south bank, casino, marvel stadium. Near free tram stop. Car parking was inclusive. The apartment was clean and had everything we needed. Loved having a washer/dryer in the apartment the facilities pool/spa were lovely

The apartment was on the pricey side but worth it when you consider the location, carparking and amenities

The location is highly convenient, with easy access to trams and Southern Cross Station. The views of Melbourne's CBD and the Yarra River are spectacular. The apartments are spacious, accommodating four adults comfortably, with comfortable beds and pillows. I highly recommend this accommodation and will certainly consider booking again on my next visit to Melbourne.

I have nothing i can say. Was all amazing