The apartment was fantastic - it has plenty of space and the balcony was great. The full sized kitchen was really useful. However, it is the location that is the best thing about it. It is great to be right on the Yarra River, with bridges across to the DFO and Southbank. There were options for trams nearby and it was a short walk to Southern Cross Station to access the SkyBus or the trains.

- The pre completed check-in form led speedy key collection. - Good location close to Southwharf, restaurants, DFO, Tram stop - Easy walk down the river or tram into the city. - Spacious 2-bedroom apartment was great for our family. - Full size bathroom. - Air-conditioning - Laundry is a great inclusion (we didn't use) - Good building security.

- Must key lock to lock the apartment door - Limited kitchen items - Dated bathroom - TV in bedroom was poor and had issues working - Could use a new microwave - We had the view of a neighbouring carpark, very close. With lights on all night. - Tiny balcony with view of large carpark. - Swimming pool in complex is not really suitable for families. There should be more photos in advertising. Water was also very cold. Spa was out of service. - Poor soundproofing, could hear cars burning down the road at night. - We stayed during the summer holidays and most local coffee shops / cafe businesses were closed so we couldn't walk and grab a morning coffee.

The location was great for us, at the quiet end of the city but close to the free tram. The staff were excellent - very friendly and responsive. The beds were comfortable and the apartment was quiet.

There was a persistent smell of sewerage in the apartment. We couldn’t determine if it was coming through the a/c or from the drains. It was most noticeable each time we re-entered the apartment. Other than this, our stay was fantastic.

This apartment was on the 8th floor overlooking the Yarra River. It was booked as a one bedroom apartment but fortunately we had a second bedroom at the back of the property. It didn’t have a window but was much quieter, which came in handy on the Friday night as there was a birthday party on the deck below us. We both slept in that second bedroom and closed the door. It blocked the noise of the party completely. Beds and couch were comfortable, storage adequate, washer dryer a bonus. The location was excellent.

You are only provided with limited toiletries which are not replenished. Not much privacy on the balcony from other apartments looking in.

Very spacious and gorgeous apartment in a great location. It had everything we needed and more! Massive master, walk through robe and ensuite. TV in all bedrooms and lounge. Great size lounge and dining, and don't forget the spacious terrace! Great onsite facilities, including pool, spa, and gym, and a lovely stroll across the river to DFO and restaurants.

Mix up at check in where the keys were not in the drop box, and after a long flight, it was a stressful start. However, the after-hours staff member promptly arranged key delivery.

Loved the rooms and their individual tvs, the view was fabulous and easy access to the Crown area and trams etc. Main bathroom was flash! Washing machine and dryer was a bonus, kitchen well equipt. Liked the carpark access from the floor you were staying on. The instructions on how to access the parking lot and key collection was easy to follow- even included Youtube videos.

I had a conference at Melbourne convention and exhibition centre. The Location was just just just perfect! Easy access to public transport. 3mins walk to tram stop. 1min walk to cross the bridge to south bank! Very very quite at night I didn’t hear any noises. Nice dark blinds to protect my sound sleep. Kids loved the stay so much. It was great to have washing machine and tumble drier so I can wash my kids clothes often. My stay was in the middle of winter but I only needed to wear short sleeve t shirt because it was very warm all night. I am definitely coming back for stay next time!

Nothing at all

Location, excellent space, could wash clothes, awesome little kitchen. Views over the river especially at night were lovely. 2 balconies as well. The staff are lovely and professional. Free tram a very short walk away.

Please upgrade the substandard pillows. Major headache our first day because of the non existent support. Kmart and IKEA have great options at little cost. Sad I couldn’t function Friday because of the pillow.

The apartment was huge with all thinkable facilities. Everything was clean and comfortable. We were upgraded for free to an apartment on the 18th floor and with Yarra River view - amazing 😀 The tram runs a two minute walk away. Restaurants are very near.

A bit far away from good supermarkets.

What a great location for getting out and exploring Melbourne. Close to the city centre and all public transport. We loved our stay here and will definitely be back

The only disappointment was no sun on the balcony but that's just me