I loved the decor and the friendliness of the staff. Everything was so dapper and quaint it was truly easy on the eyes. The room was amazing, and the tub, per my discovery, happened to be a jacuzzi tub in the suites building where we stayed in which was a huge plus for us personally. The room was very clean and tidy, though they forgot to replace our hand soap and lotion, small defects. Our view was obstructed by a big tree outside, but again, a small defect. The night of check-in, they had a player of fresh baked cookies, which were delicious. And there was plenty of places to choose from around the hotel to eat at.

I booked weeks in advance for New years Eve and the price was still just under 200 for the night. So it's a bit more on the expensive side. I can't imagine what the people booking last minute paid. Additionally, they charged 24$ for parking with plenty of parking space, which I thought was a little excessive and unnecessary when paying so much for the room itself. They had a restaurant, and I'm not sure if it was due to the holiday, however the prices were outlandishly high so we went out to eat at a local sushi spot which was delicious.

I liked that this facility had some character and soul missing from so many hotels. I liked the old vessel/sailing theme and models around the facility, guide to the displays, and the "plaza" style layout of the hotel with two plazas, one with a fountain and eatery, the other with the pool. Haven't been to Italy, but it had those vibes. The location was convenient for accessing major shopping venues in the area, but as it was our anniversary, still wished we were on the beachfront :)

Parking situation was a little confusing - evidently, there is an actual parking app you need to scan and register with to park at the hotel, which is $24 +/_ per night. The front desk clerk said "I'll take care of that for you" which I assumed to mean it will be added to the hotel bill, but it wasn't. Somehow, I didn't get ticketed so it all worked out...

Overall, the room, location, and stay were great.

We didn't like that the coffee downstairs isn't complimentary considering what we're paying for our room. I understand that there's coffee in the room, but it was a last minute decision to grab some on our way out as we were leaving. The staff member was rude when we asked if we could get some coffee and then followed with "it's $2". The lighting in the bathroom could be a whole lot better. We have to turn the fan on in order for the mirror light to turn on. It's loud and annoying.

Needed to order breakfast at hotel restaurant, which was lovely. All day you can choose to sit outside in a charming, large courtyard with striped umbrellas and a large fountain or in a beautiful dining room. Service was excellent, menu was large and varied, and food was delicious. The hotel shuttle can take you anywhere within 3 miles. Room was large, clean and ac was effective and quiet. Lovely bar and reception rooms. Only issue was we couldn’t get cold water in our bathroom most of the time! We kept thinking it would change and so never communicated that to management. They were doing some construction in the room next door(never a bother) so that might have been part of the problem. Hot water was plentiful in the shower! We would definitely stay again as it was close to the airport and the performing arts center.

This hotel is beautiful, the open air courtyard with little cafe tables and string lights is charming and extremely relaxing. One building over from that they have a gorgeous Courtyard swimming pool and jacuzzi. The restaurant staff was very gracious and the food was wonderful. I could only stay one night and wish I could have stayed longer! I will be back

The only issue I had was trying to figure out the shower, but once I found the little lever it was great. The room was comfortable and well appointed so I have no complaints about anything

very comfortable bed. nice clean room with plenty of room. the staff were nice, and helpful. the restaurant on site had good food for dinner. good free wifi. nice and close to both the airport and UCI.

the parking should be included in the price. there is plenty of space, but they use the fact that they have the airport next door for why they have you register and pay extra. I think it would be easy to incorporate that into who is staying to counteract the airport reasoning. We enjoy hearing the airplanes taking off and landing, but if you do not, then ask for a room that is not as near to the airport side.

The scenery is magnificent. There are model ships on display, a beautiful fireplace in the entrance of the hotel, an open courtyard in the middle of the hotel, a pool, spa and cabanas in another middle section of the hotel, a fireplace designed heater with holographic image of a crackling fire, exceptionally comfortable pillows with medium thickness. The only downside was that my boyfriend and I both woke up with extreme lower back pain because the bed sunk-in in the middle. I still give it top ratings for everything else.

The bed could have been better quality. Sunk-in in the middle causing extreme lower back pain for my boyfriend and myself.

The WiFi was free

The Suite room exhibited a noticeable musty odor, suggesting a lack of adequate ventilation, as the windows were inoperable. This issue likely contributed to the overall stale air quality in the room. Additionally, the restroom’s ventilation system was excessively loud, disrupting sleep quality. Noise from the system in adjacent and upper-level rooms was particularly intrusive, leading to several disturbances throughout the night. Furthermore, the WiFi connectivity was substandard, significantly hindering the ability to work effectively. The network’s reliability and speed were unsatisfactory, posing a challenge for completing online tasks

The location is great. The courtyard was a wonderful surprise. While most of it is reserved for dining at the restaurant, there are several seats reserved for just sitting and enjoying the surroundings. Beautiful flowers and plantings. The staff was friendly and helpful.

The elevator was always full or slow to arrive…so, we used the stairs most of the time. When we checked out, it was out of service completely and we had to drag our bags down the stairs.

We relocated here after the LA fires, and the staff were welcoming, the room was comfortable, the bar and restaurant were perfect for an exhausted couple needing a good drink and something to eat, and the gym was surprisingly good. Also, they have a 12:00 checkout, which was much needed.

Only that we had to leave.