Very comfortable bed and very clean. Nice and quiet with free shuttle to airport - nice drivers.

It took over a week for me to get a reply to my message sent 2 days before my arrival. I am a senior female travelling alone and I was asking about the shuttle - main concern was that I would be safe and know what to do and where to go to pick up. Not acceptable for delay of a week for reply.

Very quick checkin and easy parking..complimentary coffee tea water etc Nice comfortable room and bathroom Very nice outdoor area with pool at rear of hotel and nice lounge area to relax Airport shuttle available Lots of food choices just across the road Nice friendly staff Definitely recommend when flying out of LAX close to airport but still quiet Had a great sleep

The lighting in the room..no overhead ceiling lights just lamps..makes the room dull..not just at this hotel so after traveling 2 weeks across the States staying in hotels mainly its seems that this is the norm..

Room location - on same level as the pool and our ‘balcony’ door led straight into the outdoor lounge and pool area which was fantastically convenient! Games and pool table in the reception area allowed us to have some fun before we had to leave for our flight

The air con is incredibly loud but very necessary so it made it difficult to sleep comfortably. Shuttle bus from the airport very convenient but a shock to the system getting off a 12hr flight and being faced with the noise and pollution of the shuttle pick up area (clearly not anything to do with the accommodation though!)

The hotel beds were big and comfortable and everything was clean. I loved the shower and that amenities like shampoo/conditioner and body wash are provided. The products were great and smell really good. All employees we encountered were friendly and helpful. The lounge area was fun with a bar and pool table. I didn’t get in the pool but it is big and looks great.

Our room was small, especially the bathroom. It was a tight fit for a family of 4. Also, the breakfast items are a little pricey but it’s convenient if you need to get something fast. There is a major coffee chain store and grocery store across the street so there are other options.

We love the airport pick-up/drop-off. Very pleasant hotel near our son & daughter-in-law's home. Staff is very pleasant & friendly. We fly in from the East Coast so we always arrive much earlier than check-in time, but this particular time, we were able to check-in quite early because a room was available - the staff was very accomodating.

We like extra pillows, but when housekeeping cleaned our room, she took one of them, along with two extra towels we were using. Also, wiish there was an ice machine - so wasteful to take a 5 lbs bag of ice & not be able to use it all because it melts.

Perfect for what I needed as an overnight stay before a flight. Regular shuttle bus every half an hour that you can jump onto, comfortable rooms, lots of communal seating options and a lovely, quiet swimming pool (it was November) where I swam in the morning. I'd highly recommend.

Limited food options at the hotel but lots of other good options within walking distance. I'd recommend Blue Butterfly Coffee for coffee and great salads. Room was slightly dark due to lack of natural light.

I liked the atmosphere in the hotel, the staff was polite, they took into account my wishes. When the wind blew my things out the window, they quickly helped me take them down from the tree. The pool was clean and nice. Great, I liked everything

Shower drainage system. The hotel staff can come up with a solution to make the water in the shower drain faster. Otherwise, everything was wonderful: the room, the windows, the reception, the pool, and the artificial fireplace downstairs.

Excellent customer service through the online bookings team Free shuttle bus to/from airport Free continental breakfast. good choice of beverage and food options Lovely rooms, quality linen

The front desk lady wasn’t the most welcoming. Despite the customer service team providing a written guarantee that we would have breakfast for 4 people, the front desk staff still questioned it on arrival and I needed to provide written proof. The hotel needs to fix the reservation system to align with booking.com prices and inclusions. If there are 4 people booked for a reservation, it makes logical sense 4 continental breakfasts are included. We were initially told by the Hotel after we had made the booking, that only one breakfast would be included.

Nice position very closed to LAX apt, ideal fro my early morning flight. There is twice in an hour a free shuttle bus that drops you in LAX in few minutes

This is a very nice airport hotel with frequent shuttles and ample parking. We booked a room with two queen beds, and the room was very spacious with comfortable beds. There was complimentary water bottles in the room and even though the hotel is next to a road, we didn't hear any noise. The staff is very helpful and shuttles depart every 20-30 minutes to LAX. They will wait for you if you ask them to, the drivers were very nice as well. The hotel has a big parking lot that you can enter/exit as you please. There is also a very nice, big pool area with plenty of loungers. Overall, it was a very good choice and we were very comfortable on our last night in LA.

The hotel didn't have a lot of breakfast options, however the front desk recommended a nice spot only a 5 minute walk away. There is a small shopping center across the hotel with some more options. The door to the bathroom is a sliding panel, so there isn't a lot of privacy if you're traveling with friends.