From the beginning communication was excellent. Just prior to arrival, clear instructions and photos were provided to help find and enter the property. The apartment was clean, very comfortable and well equipped. The air con was excellent and appreciated in a hot August. Location was great, close to one of the city gates. 5 minutes walk or so from the train station. Pisa is only 30minutes away and Florence around 2 hours (including time to change trains). Cafés and restaurants on the doorstep were all excellent, including a vegetarian pasta places, absolutely delicious. A big bonus for me was the apartment was 300m from the start for parkrun. A fabulous run walk around the city walls. All in all we couldn't ask for more. Grazie mille Massimillano.

Erm.... nothing, everything was great.

Situated within the walled city the gorgeously renovated Suite Sofia is in a fantastic location just minutes from the station so not far if hauling heavy suitcases. With a corner view we were pleasantly surprised to find this well-equipped accommodation had a separate bedroom and was hosted by Massimiliano who provided us with lots of tips on places to eat for lunch and dinner...which we did visit. He was the most accommodating host and was contactable if we had any questions. I can honestly say that it was by far the best accommodation we stayed in during our whistle stop tour of Tuscany.

Absolutely nothing. We would definitely stay here again if visiting Lucca in the future.

We really loved this studio apartment, in an attractive historical building, with a gorgeous wooden beamed ceiling, well equipped kitchen, nice stylish interior, and it was also nice to find some coffee and little breakfast toasts and jam that had been left for us. The apartment is right within the city walls. It is just a short distance from the train station, and so central you can walk everywhere. We really enjoyed our stay there. Super, friendly communication with the host Massimiliano, who was in constant contact if we needed, he recommended an amazing pizza place a few minutes away by foot, 'Da Umberto' it was great. Thank you Massimiliano for your kind ways! Hope we will be back! Lucca is perfect! Naty & Kevin ;-)

No complaints from us!

Lovely clean apartment in great location. Easy 400m walk from train station. Owner very helpful in giving instructions to enter apartment and promptly replying to queries via Whatsapp. Added bonus was Tuscany Parade that we watched out our window. Amazing.

Stairs up to first floor and into apartment and small bathroom wouldn't suit people with disabilities.

Excellent location, close to the train station, cafes, restaurants, and the wall. The studio was spacious and very clean. The kitchenette was great for making snacks. There's also a fantastic family owned cafe just a few steps away that we loved, called Caffè del Teatro. The bed was large and comfortable. The host was very helpful and answered our queries promptly. It felt like a home away from home. We would stay here again.

Shower was a bit small.

Suite Sofia is a cozy one bedroom apartment located within the walls and primarily pedestrian city of Lucca. It was a 10/15 minute walk from both the train station & bus terminal. Location was fantastic at corner of Corso Garibaldi and Via S. Girolamo- cappuccino and croissants down Via Garibaldi, gelato shop across the street, multitude of small cafes within view from the windows, PAM market 3 blocks away, access to the ramparts/ walls for walking around the outside of the city 2 blocks away. Lucca is a fascinating maze of labyrinthine streets with homes, shops, cathedrals, amphitheatre, piazzas. We loved sitting at the dining table looking out the windows at the activity in the streets. Massimiliano was very helpful.

Chatter from restaurants on one side of property continued until 11 PM and locals met on the bench below bedroom window to chat each night! If you are a light sleeper, you need to shut windows to shut out the sound.

A great apartment right in the heart of Lucca! close by to all the local stores and pasticerria's. The apartment was comfy and cosy with all the little extras. The host even messaged me on the day to make sure I found the apartment and there wasn't any issues - very thoughful. The keypad/entry and key collection was all very simple and works so well. Must prefer than arranging times to meet someone. The bed was so comfy and the sheets were very expensive!

A very small thing but the bathroom, on a whole was lovely, very clean and lovely towels (plenty of them too) it was a little cramped in the shower and wash basin area but I know from experience this is quite typical. It was fine, but the shower leaves very little room. However - the rest of the apartment makes up for it!

Everything was perfect! :) The suite sofia is a charming apartment in a lovely city! :) The location is perfect! Everything can be reached within walking distance. The property is clean and well equiped. The owner is very kind and absolutely helpful before and during the stay! Massimiliano was always ready to help us! We also got a lot of information about the apartment and the location prior to arrival. It was absolutely easy to follow. There are also very good restaurants, coffees and even an amazing bike rental company (chrono bike) close to the property! We are grateful for having a wonderful time at Lucca! :)

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Great apartment at a perfect location in Lucca. Communication with the host was quick and informative. Earlier check in was possible at request. Great recommendations for restaurants in Lucca by the host. All in all, very nice apartment.

Due to the thin walls, it sometimes gets a little noisy from the adjacent apartment.

The location is amazing! Just behind Piazza Napoleone, in the heart of Lucca. I felt very much at home, very cozy apartment, with everything I needed: Comfy bed, good shower and airco. The kitchen is also well furnished. The owner is super kind and always available on whatsapp (Grazie Massimiliano!) +++Coffee was provided by the owner so I could make myself one in the total comfort at my arrival <3 I will definitely stay again here on my next trip to Lucca.

Nothing I didn't like. Just to set expectations the furniture is a bit old, but I didn't mind.